TORRANCE MEMORIAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare TORRANCE MEMORIAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 81%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of TORRANCE MEMORIAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with TORRANCE MEMORIAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, TORRANCE MEMORIAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in TORRANCE, CA. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50351. It does provide emergency services. There are 787 medical professionals and 129 doctor groups affiliated with the hospital. On average at TORRANCE MEMORIAL MEDICAL CENTER, emergency patients were charged $24,548. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 81% of the patients surveyed definitely recommended TORRANCE MEMORIAL MEDICAL CENTER, while only 4% did not recommend going to TORRANCE MEMORIAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for TORRANCE MEMORIAL MEDICAL CENTER

Address:

3330 LOMITA BLVD
TORRANCE, CA 90509
(310) 325-9110
Click for Map

Medicare Provider Number:

50351

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for TORRANCE MEMORIAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for TORRANCE MEMORIAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TORRANCE MEMORIAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 78 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 81 %
Patients who reported YES, they would probably recommend the hospital 15 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of TORRANCE MEMORIAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TORRANCE MEMORIAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TORRANCE MEMORIAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at TORRANCE MEMORIAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $39
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $43
Outpatient (1 to 3 days Prior to Index Hospital Admission) $60
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $733
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,787
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $28
Carrier (During Index Hospital Admission) $1,904
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $996
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $183
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,554
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $799
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,555
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $128
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,711
Total (Complete Episode) $24,548

Infection Rates at TORRANCE MEMORIAL MEDICAL CENTER

These measures show how often patients at TORRANCE MEMORIAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.18 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 15,854.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 15.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.66 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,284.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 9.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.94 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.17 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.31 / Same
SSI - Colon Surgery: Number of Procedures 290.00 / Same
SSI - Colon Surgery: Predicted Cases 7.36 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.54 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.37 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.99 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 266.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.05 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 1.47 / Same
MRSA Bacteremia: Lower Confidence Limit 0.57 / Same
MRSA Bacteremia: Upper Confidence Limit 2.56 / Same
MRSA Bacteremia: Patient Days 128,474.00 / Same
MRSA Bacteremia: Predicted Cases 5.41 / Same
MRSA Bacteremia: Observed Cases 7.00 / Same
MRSA Bacteremia 1.29 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.22 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.47 / Better
Clostridium Difficile (C.Diff): Patient Days 120,667.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 76.99 / Better
Clostridium Difficile (C.Diff): Observed Cases 25.00 / Better
Clostridium Difficile (C.Diff) 0.33 / Better

How TORRANCE MEMORIAL MEDICAL CENTER Compares to Other Similar Facilities

This is how TORRANCE MEMORIAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in TORRANCE, CA

Worst Hospitals in TORRANCE, CA

Percentages of Complications and Deaths at TORRANCE MEMORIAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 1.9% Better
Death rate for heart attack patients 12% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 7.4% SAME
Death rate for heart failure patients 9.7% Better
Death rate for pneumonia patients 15.7% SAME
Death rate for stroke patients 13% SAME
Pressure ulcer rate 0.85% SAME
Death rate among surgical inpatients with serious treatable complications 178.3% SAME
Iatrogenic pneumothorax rate 0.29% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.74% SAME
Postoperative acute kidney injury requiring dialysis rate 1.13% SAME
Postoperative respiratory failure rate 8.97% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.16% SAME
Postoperative sepsis rate 5.38% SAME
Postoperative wound dehiscence rate 2.59% SAME
Abdominopelvic accidental puncture or laceration rate 0.81% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.04% SAME

Skilled Nursing Facilities Near TORRANCE MEMORIAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TORRANCE MEMORIAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Temple City Healthcare 5:
Greenfield Care Center of Fullerton, LLC 5:
Penn Mar Healthcare Center 5:
Marycrest Manor 5:
Anaheim Crest Nursing Center 5:
Pine Grove Healthcare and Wellness Centre, LP 5:
Clear View Convalescent Center 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Beacon Healthcare Center 5:
Long Beach Post Acute 5:
Mission Palms Healthcare Center 5:
Hollenbeck Palms 5:
Bonnie Brae Skilled Nursing 5:
Lomita Post-Acute Care Center 5:
Victoria Healthcare and Rehabilitation Center 5:
Coast Care Convalescent Center 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Monterey Park Conv Hosp 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Park Regency Care Center 5:
Veterans Home of California - West Los Angeles 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Del Mar Convalescent Hospital 5:
White Memorial Medical Ctr Dp 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Royal Oaks Manor-Bradbury Oaks 5:
Whittier Hospital Medical Ctr D/p Snf 5:
Solheim Senior Community 5:
Buena Park Nursing Center 5:
Osage Healthcare and Wellness Centre 5:
Meadowbrook Behavioral Health Center 5:
Rowntree Gardens 5:
Chapman Care Center 5:
Sun Mar Nursing Center 5:
La Palma Nursing Center 5:
Pacific Haven Subacute and Healthcare Center 5:
Artesia Christian Home Inc. 5:
Broadway Healthcare Center 5:
Buena Vista Care Center 5:
St. Catherine Healthcare 5:
Atlantic Memorial Healthcare Center 5:
Park Vista at Morningside 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Torrance Memorial Med Ctr Snf/dp 5:
Whittier Nursing and Wellness Center, Inc 5:
Alta Gardens Care Center 5:
Greater El Monte Community Hos 5:
Alden Terrace Convalescent Hospital 5:
Beach Creek Post-Acute 5:
Clear View Sanitarium 5:
West Anaheim Medical Center D/p Snf 5:
Garden Grove Post Acute 5:
Glendale Adventist Medical Center Dp/snf 5:
Glendale Healthcare Center 5:
Newport Nursing and Rehabilitation Center 5:
Ivy Creek Healthcare and Wellness Centre 4:
Los Angeles Comm Hospital 4:
Baldwin Gardens Nursing Center 4:
El Encanto Healthcare Center 4:
San Gabriel Valley Medical Ctr D/p Snf 4:
The Gardens of El Monte 4:
Courtyard Care Center 4:
Alamitos West Health and Rehabilitation 4:
South Pasadena Care Center 4:
Mission Care Center 4:
Southern California Hosp at Culver City D/p Snf 4:
Rose Villa Health Care Center 4:
Sierra View Care Center 4:
Villa Del Rio Gardens 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
Socal Post-Acute Care 4:
Pelican Ridge Post Acute 4:
West Haven Healthcare 4:
Guardian Rehabilitation Hospital 4:
Royal Care Skilled Nursing Ctr 4:
Heritage Manor 4:
Coventry Court Health Center 4:
Garden View Post Acute Rehabilitation 4:
Westlake Convalescent Hospital 4:
Memorial Hospital of Gardena D/p Snf 4:
Brookfield Healthcare Center 4:
Lotus Care Center 4:
The Grove Post Acute 4:
Sunset Manor Conv Hosp 4:
Terrace View Care Center 4:
Arcadia Care Center 4:
Bonita Hills Post Acute 4:
Pacific Care Nursing Center 4:
Burlington Convalescent Hospital 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Villa Serena Healthcare Center 4:
Mid-Wilshire Health Care Cntr 4:
Paramount Convalescent Hosp. 4:
Marlora Post Acute Rehab Hosp 4:
Del Amo Gardens Care Center 4:
Santa Monica Health Care Center 4:
Beachside Nursing Center 4:
Imperial Healthcare Center 4:
Bel Vista Healthcare Center 4:
College Vista Post-Acute 4:

Medical Groups Affiliated with TORRANCE MEMORIAL MEDICAL CENTER

There are 787 doctors and 129 medical groups that are affiliated with TORRANCE MEMORIAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with TORRANCE MEMORIAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with TORRANCE MEMORIAL MEDICAL CENTER.