TOWNSEN MEMORIAL HOSPITAL

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TOWNSEN MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their nurses "Usually" communicated well	Not Available %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their nurses "Always" listened carefully to them	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their nurses "Usually" listened carefully to them	Not Available %
Patients who reported that their nurses "Always" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their nurses "Usually" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Always" communicated well	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	Not Available %
Patients who reported that their doctors "Usually" communicated well	Not Available %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	Not Available %
Patients who reported that their doctors "Always" listened carefully to them	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	Not Available %
Patients who reported that their doctors "Usually" listened carefully to them	Not Available %
Patients who reported that their doctors "Always" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	Not Available %
Patients who reported that their doctors "Usually" explained things in a way they could understand	Not Available %
Patients who reported that they "Always" received help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help as soon as they wanted	Not Available %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	Not Available %
Patients who reported that they "Always" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	Not Available %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	Not Available %
Patients who reported that staff "Always" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	Not Available %
Patients who reported that staff "Usually" explained about medicines before giving it to them	Not Available %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	Not Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	Not Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	Not Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home	Not Available %
Patients who reported that YES, they were given information about what to do during their recovery at home	Not Available %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	Not Available %
Patients who reported that YES, they did discuss whether they would need help after discharge	Not Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	Not Available %
Patients who "Agree" they understood their care when they left the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	Not Available %
Patients who "Strongly Agree" they understood their care when they left the hospital	Not Available %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	Not Available %
Patients who "Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	Not Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	Not Available %
Patients who reported that their room and bathroom were "Always" clean	Not Available %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	Not Available %
Patients who reported that their room and bathroom were "Usually" clean	Not Available %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	Not Available %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	Not Available %
Patients who reported that the area around their room was "Usually" quiet at night	Not Available %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	Not Available %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	Not Available %
Patients who reported YES, they would definitely recommend the hospital	Not Available %
Patients who reported YES, they would probably recommend the hospital	Not Available %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of TOWNSEN MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TOWNSEN MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TOWNSEN MEMORIAL HOSPITAL: Not Available

We do not have detailed cost analysis for TOWNSEN MEMORIAL HOSPITAL.

Infection Rates at TOWNSEN MEMORIAL HOSPITAL

These measures show how often patients at TOWNSEN MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	137.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.00 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	137.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.02 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How TOWNSEN MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how TOWNSEN MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HUMBLE, TX

Worst Hospitals in HUMBLE, TX

Percentages of Complications and Deaths at TOWNSEN MEMORIAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	NA	Not Enough Data
In-hospital fall with hip fracture rate	NA	Not Enough Data
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near TOWNSEN MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TOWNSEN MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
St Dominic Village Nursing Home	5:
The Methodist Hospital Snf	5:
Continuing Care at Eagles Trace	5:
Parkway Place	5:
Mememorial City Nursing and Rehabilitation Center	5:
The Heights On Valley Ranch	5:
Park Manor of The Woodlands	5:
Seven Acres Jewish Senior Care Services, Inc	4:
West Houston Rehabilitation and Healthcare Center	4:
Sharpview Residence and Rehabilitation Center	4:
West Oaks Nursing and Rehab Center	4:
Treemont Health Care Center	4:
The Buckingham	4:
Focused Care at Allenbrook	4:
St James House of Baytown	4:
Focused Care at Cedar Bayou	4:
West Janisch Health Care Center	4:
Legend Oaks Healthcare and Rehabilitation Center -	4:
Capstone Healthcare Estates at Veterans Memorial	4:
Fall Creek Rehabilitation and Healthcare Center	4:
Park Manor of Humble	4:
The Heights of Tomball	4:
Regent Care Center of The Woodlands	4:
Park Manor of Conroe	4:
Houston Transitional Care	3:
Holly Hall	3:
Bayou Manor	3:
The Hallmark	3:
The Vosswood Nursing Center	3:
East View Healthcare	3:
Copperfield Healthcare and Rehabilitation	3:
Cypress Pointe Health and Wellness	3:
Misty Willow Healthcare and Rehabilitation Center	3:
North Houston Transitional Care	3:
Champions Healthcare at Willowbrook	3:
Deerbrook Skilled Nursing and Rehab Center	3:
Regent Care Center of Kingwood	3:
Lawrence Street Health Care Center	3:
The Village at Gleannloch Farms	3:
The Woodlands Healthcare Center	3:
The Brightpointe	3:
Birchwood of Golfcrest	2:
Garden Terrace Alzheimer's Center of Excellence	2:
Harmony Care at Golfcrest	2:
Clarewood House Extended Care Center	2:
The Lev Attown Park	2:
Park Manor of Westchase	2:
Brookdale Galleria	2:
Cascades at Jacinto Rehab LP	2:
Bridgecrest Rehabilitation Suites	2:
Highland Park Care Center	2:
Ashford Gardens	2:
Eagle Crest Rapid Recovery	2:
Park Manor of Cyfair	2:
Focused Care at Humble	2:
Crimson Heights Health and Wellness	2:
Willow Creek Lodge	2:
Dayton Nursing and Rehabilitation	2:
Park Manor of Tomball	2:
Conroe Health Care Center	2:
Cleveland Health Care Center	2:
Paradigm at Westbury	1:
Sylvan Shores Health and Wellness	1:
Pasadena Post Acute	1:
Vista Nursing and Rehabilitation Center	1:
Focused Care at Pasadena	1:
Bay Ridge Healthcare Center	1:
Courtyard Nursing and Rehabilitation	1:
The Courtyards at Pasadena	1:
Focused Care at Westwood	1:
Paradigm at Faith Memorial	1:
Afton Oaks Nursing Center	1:
Focused Care at Beechnut	1:
University Place Nursing Center	1:
Oasis at Galleria LLC	1:
The Concierge	1:
Mont Belvieu Rehabilitation and Healthcare Center	1:
Rollingbrook Rehabilitation and Healthcare Center	1:
Focused Care at Burnet Bay	1:
Arden Wood	1:
Windsor Houston	1:
Caraday of Houston	1:
Paradigm at Woodwind Lakes	1:
Fallbrook Rehabilitation and Care Center	1:
Cypress Creek Rehabilitation and Healthcare Center	1:
Oakmont Healthcare and Rehabilitation Center of Hu	1:
Villa Toscana at Cypress Woods	1:
Northwest Health and Rehabilitation Center	1:
Park Manor of Cypress Station	1:
The Heights of North Houston	1:
Tomball Rehab and Nursing	1:
The Broadmoor at Creekside Park	1:
Woodland Manor Nursing and Rehabilitation	1:
Spring Branch Transitional Care Center	No Data

Medical Groups Affiliated with TOWNSEN MEMORIAL HOSPITAL

There are 26 doctors and 18 medical groups that are affiliated with TOWNSEN MEMORIAL HOSPITAL.

Affiliated Doctor Groups

• MILLENNIUM PHYSICIANS ASSOCIATION PLLC
• NEXT GENERATION ORTHOPEDIC AND SPINE INSTITUTE, PLLC
• MINIVASIVE PAIN SPECIALISTS,PLLC
• SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP
• VILLAGEMD OF SOUTHEAST TEXAS PA
• DYNAMIC ANESTHESIA PROVIDERS, PLLC
• COMPASS ANESTHESIA PROVIDERS, PLLC
• MAX HOPE HELPS INC
• HOLMSTEN FAMILY AND OCCUPATIONAL MEDICINE
• AIPM OF HOUSTON, PLLC
• TEXANS ANESTHESIA ASSOCIATES PLLC
• U S ANESTHESIA PARTNERS OF TEXAS, PA
• HOUSTON SCOLIOSIS AND SPINE INSTITUTE, LLC
• TMH PHYSICIAN ASSOCIATES PLLC
• RAYFORD ER GROUP PLLC
• NEW WAVE PHYSICIANS GROUP, PLLC
• HOUSTON ER PHYSICIANS, LLC
• ORTHOLONESTAR PLLC

The list of medical professionals associated with TOWNSEN MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with TOWNSEN MEMORIAL HOSPITAL.