HARRIS HEALTH SYSTEM

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARRIS HEALTH SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HARRIS HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HARRIS HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HARRIS HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at HARRIS HEALTH SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$5
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$22
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$650
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,597
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$23
Carrier (During Index Hospital Admission)	$1,301
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$452
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$235
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,171
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,362
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,581
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$124
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,670
Total (Complete Episode)	$28,205

Infection Rates at HARRIS HEALTH SYSTEM

These measures show how often patients at HARRIS HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.48 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.38 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	13,357.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	16.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	14.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.13 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.57 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	12,468.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	24.13 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.29 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.89 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.21 / Same
SSI - Colon Surgery: Number of Procedures	369.00 / Same
SSI - Colon Surgery: Predicted Cases	13.21 / Same
SSI - Colon Surgery: Observed Cases	19.00 / Same
SSI - Colon Surgery	1.44 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.16 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.16 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	201.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.09 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	0.96 / Same
MRSA Bacteremia: Lower Confidence Limit	0.34 / Same
MRSA Bacteremia: Upper Confidence Limit	1.12 / Same
MRSA Bacteremia: Patient Days	185,745.00 / Same
MRSA Bacteremia: Predicted Cases	17.09 / Same
MRSA Bacteremia: Observed Cases	11.00 / Same
MRSA Bacteremia	0.64 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.35 / Better
Clostridium Difficile (C.Diff): Patient Days	165,962.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	76.31 / Better
Clostridium Difficile (C.Diff): Observed Cases	17.00 / Better
Clostridium Difficile (C.Diff)	0.22 / Better

How HARRIS HEALTH SYSTEM Compares to Other Similar Facilities

This is how HARRIS HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HOUSTON, TX

Worst Hospitals in HOUSTON, TX

Percentages of Complications and Deaths at HARRIS HEALTH SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	1.22%	SAME
Death rate among surgical inpatients with serious treatable complications	148.6%	SAME
Iatrogenic pneumothorax rate	0.27%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.8%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	9.58%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.58%	SAME
Postoperative sepsis rate	4.99%	SAME
Postoperative wound dehiscence rate	1.9%	SAME
Abdominopelvic accidental puncture or laceration rate	0.95%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.18%	SAME

Skilled Nursing Facilities Near HARRIS HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HARRIS HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Park Manor of Quail Valley	5:
The Methodist Hospital Snf	5:
Continuing Care at Eagles Trace	5:
Falcon Point Post Acute	5:
Parkway Place	5:
Windsor Quail Valley Post-Acute Healthcare	5:
Oak Bend Medical Center	5:
Paradigm at The Brazos	5:
St Dominic Village Nursing Home	5:
Mason Creek Transitional Care of Katy	5:
Mememorial City Nursing and Rehabilitation Center	5:
Mrc The Crossings	5:
The Shoal	4:
The Buckingham	4:
Baywind Village Skilled Nursing and Rehab	4:
St James House of Baytown	4:
Focused Care at Cedar Bayou	4:
Vibralife of Katy Rehabilitation Center	4:
West Janisch Health Care Center	4:
Seven Acres Jewish Senior Care Services, Inc	4:
Sterling Oaks Rehabilitation	4:
West Houston Rehabilitation and Healthcare Center	4:
Bayou Pines Care Center	4:
Treemont Health Care Center	4:
Tuscany Village	4:
Park Manor of Humble	4:
Park Manor of South Belt	4:
Fall Creek Rehabilitation and Healthcare Center	4:
Capstone Healthcare Estates at Veterans Memorial	4:
Sharpview Residence and Rehabilitation Center	4:
Focused Care at Allenbrook	4:
Legend Oaks Healthcare and Rehabilitation Center -	4:
West Oaks Nursing and Rehab Center	4:
The Hallmark	3:
Baywood Crossing Rehabilitation and Healthcare Cente	3:
The Vosswood Nursing Center	3:
East View Healthcare	3:
Champions Healthcare at Willowbrook	3:
Oakmont Healthcare and Rehabilitation Center of Ka	3:
Solera at West Houston	3:
The Colonnades at Reflection Bay	3:
Copperfield Healthcare and Rehabilitation	3:
Cypress Pointe Health and Wellness	3:
Deerbrook Skilled Nursing and Rehab Center	3:
Bayou Manor	3:
North Houston Transitional Care	3:
Misty Willow Healthcare and Rehabilitation Center	3:
Houston Transitional Care	3:
Holly Hall	3:
Richard A. Anderson (state of Texas Veterans Land	3:
The Crescent	2:
Sugar Land Health Care Center	2:
Brookdale Galleria	2:
Capstone Healthcare Estates On Orem	2:
Cascades at Jacinto Rehab LP	2:
Birchwood of Golfcrest	2:
Bridgecrest Rehabilitation Suites	2:
Highland Park Care Center	2:
Ashford Gardens	2:
Park Manor of Westchase	2:
Eagle Crest Rapid Recovery	2:
Willow Creek Lodge	2:
Crimson Heights Health and Wellness	2:
Park Manor of Cyfair	2:
Focused Care at Humble	2:
The Rehab Suites at Magnolia Crossing	2:
Garden Terrace Alzheimer's Center of Excellence	2:
Harmony Care at Golfcrest	2:
Clarewood House Extended Care Center	2:
Ignite Medical Resort Webster, LLC	2:
The Lev Attown Park	2:
Oasis at Galleria LLC	1:
The Concierge	1:
Friendship Haven Healthcare and Rehabilitation Cen	1:
Oasis at Pearland	1:
The Medical Resort at Bay Area	1:
Cambridge Health and Rehabilitation Center	1:
Paradigm at Westbury	1:
Rollingbrook Rehabilitation and Healthcare Center	1:
The Lakes at Texas City	1:
Sylvan Shores Health and Wellness	1:
Chelsea Gardens	1:
Pasadena Post Acute	1:
Vista Nursing and Rehabilitation Center	1:
Focused Care at Pasadena	1:
Seabreeze Nursing and Rehabilitation	1:
Bay Ridge Healthcare Center	1:
Arden Wood	1:
Courtyard Nursing and Rehabilitation	1:
Windsor Houston	1:
The Courtyards at Pasadena	1:
Caraday of Houston	1:
Laurel Court	1:
Brighton Senior Living at Regency Village	1:
Richmond Health Care Center	1:
Paradigm at Woodwind Lakes	1:
Thrive Rehabilitation of Pearland	1:
Focused Care at Westwood	1:
Fallbrook Rehabilitation and Care Center	1:
Paradigm at Faith Memorial	1:

Medical Groups Affiliated with HARRIS HEALTH SYSTEM

There are 842 doctors and 70 medical groups that are affiliated with HARRIS HEALTH SYSTEM.

Affiliated Doctor Groups

• UT PHYSICIANS
• BAYLOR COLLEGE OF MEDICINE
• BAYLOR COLLEGE OF MEDICINE
• KELSEY-SEYBOLD MEDICAL GROUP, PLLC
• UT PHYSICIANS SPECIALTY SERVICES
• MEMORIAL HERMANN MEDICAL GROUP
• BAYLOR COLLEGE OF MEDICINE
• CENTERWELL SENIOR PRIMARY CARE TX PA
• SELECT PHYSICAL THERAPY TEXAS LIMITED PARTNERSHIP
• TEXAN STAR EMERGENCY PHYSICIANS PLLC
• WELLSPAN MEDICAL GROUP
• SINGLETON ASSOCIATES PA
• UT PHYSICIANS
• GALLERIA PAIN PHYSICIANS PLLC
• TEXAS CHILDRENS PHYSICIAN GROUP
• SUMMIT MEDICAL GROUP PA
• PHYSICIANS REFERRAL SERVICE
• BAYOU ANESTHESIA AND PAIN PA
• NORTHWEST ANESTHESIOLOGY AND PAIN SERVICES, P.A.
• U S ANESTHESIA PARTNERS OF TEXAS, PA
• HARRIS COUNTY HOSPITAL DISTRICT
• MEMORIAL HERMANN HOSPITAL BASED PHYSICIAN GROUP
• UNC PHYSICIANS AND ASSOCIATES
• GOLDEN STATE PROVIDERS, A MEDICAL CORPORATION
• SOUTHEASTERN PHYSICIAN SERVICES PC
• BAYCARE AURORA LLC
• NORTH MISSISSIPPI MEDICAL CENTER INC
• THE UNIVERSITY OF TEXAS HEALTH SCIENCE CENTER AT HOUSTON
• JEFFERSON COMMUNITY HEALTH CARE CENTERS, INC
• HEART RHYTHM ASSOCIATES, P.A.
• NORTHBAY HEALTHCARE GROUP
• AEG TEXAS PROFESSIONAL PLLC
• INTEGRATIVE EMERGENCY SERVICES PHYSICIAN GROUP-HOUSTON PLLC
• UNIVERSITY OF TEXAS RIO GRANDE VALLEY
• SU CLINICA FAMILIAR
• CAHRMC LLC
• ACCESS TELECARE PLLC
• POUDRE VALLEY MEDICAL GROUP LLC
• HOSPITALIST MEDICINE PHYSICIANS OF TEXAS PLLC
• ELLENVILLE EMERGENCY MEDICAL ASSOCIATES PLLC
• EMERGENCHEALTH PLLC
• TEXANS ANESTHESIA ASSOCIATES PLLC
• HPH EMERGENCY PHYSICIANS PLLC
• CENTURY INTEGRATED PARTNERS, INC
• EMERGENCY ASSOCIATES OF CENTRAL TEXAS PA
• ENDO SEDATION LLC
• UT PHYSICIANS - TRAUMA SERVICES
• TEJAS ANESTHESIA PLLC
• UNIVERSITY OF TEXAS MEDICAL BRANCH FACULTY GROUP PRACTICE
• OSF MULTI-SPECIALTY GROUP
• ST VINCENT HOSPITAL-HOSPITAL SISTERS-THIRD ORDER OF ST FRANCIS
• RICHBEND EMERGENCY PHYSICIANS PLLC
• CEDARS-SINAI MEDICAL CENTER PHARMACY 3
• TRAVIS COUNTY EMERGENCY PHYSICIANS PA
• HOUSTON MEDICAL CONSULTANTS PA
• DYNAMIC ANESTHESIA PROVIDERS, PLLC
• AIPM OF HOUSTON, PLLC
• TEXAS HEART RHYTHM CENTER, PA
• THE EMORY CLINIC, INC
• MANDS RADIOLOGY ASSOCIATES PA
• VHS SAN ANTONIO IMAGING PARTNERS LP
• PSYCHIATRY OF TEXAS PLLC
• ENLIGHTENED BEHAVIORAL HEALTH SYSTEMS, L.L.C.
• WILDCAT NEUROPHYSIOLOGY PC
• EVOKES, LLC
• TITAN NEUROPHYSIOLOGY PA
• TIGER NEUROPHYSIOLOGY, P.C.
• LONGHORN NEUROPHYSIOLOGY PA
• FOOT CLINIC OF EAST TEXAS, PC
• HOUSTON COUNTY HEALTHCARE AUTHORITY

The list of medical professionals associated with HARRIS HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with HARRIS HEALTH SYSTEM.