LAKEVIEW MEMORIAL HOSPITAL

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LAKEVIEW MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	84 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	14 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	91 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Always" listened carefully to them	81 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	81 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	16 %
Patients who reported that their doctors "Always" communicated well	87 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	2 %
Patients who reported that their doctors "Usually" communicated well	11 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	92 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Always" listened carefully to them	87 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their doctors "Usually" listened carefully to them	11 %
Patients who reported that their doctors "Always" explained things in a way they could understand	82 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	76 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	4 %
Patients who reported that they "Usually" received help as soon as they wanted	20 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	75 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	3 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	22 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	78 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	6 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	16 %
Patients who reported that staff "Always" explained about medicines before giving it to them	66 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	16 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	79 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	52 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	25 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	9 %
Patients who reported that YES, they were given information about what to do during their recovery at home	91 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	10 %
Patients who reported that YES, they did discuss whether they would need help after discharge	90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	91 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	3 %
Patients who "Strongly Agree" they understood their care when they left the hospital	59 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Agree" that they understood their responsiblities in managing their health	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	65 %
Patients who reported that their room and bathroom were "Always" clean	76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	6 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	81 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	84 %
Patients who reported YES, they would probably recommend the hospital	13 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of LAKEVIEW MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LAKEVIEW MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LAKEVIEW MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at LAKEVIEW MEMORIAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$32
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$539
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$28
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$549
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,587
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$839
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$903
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$353
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,668
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$966
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,554
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$99
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$893
Total (Complete Episode)	$21,042

Infection Rates at LAKEVIEW MEMORIAL HOSPITAL

These measures show how often patients at LAKEVIEW MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	1,173.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.75 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	6.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,863.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.93 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.27 / Same
SSI - Colon Surgery: Upper Confidence Limit	5.34 / Same
SSI - Colon Surgery: Number of Procedures	53.00 / Same
SSI - Colon Surgery: Predicted Cases	1.24 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	1.62 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	65.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.47 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	18,295.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.38 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.33 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	2.02 / Same
Clostridium Difficile (C.Diff): Patient Days	16,732.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	5.49 / Same
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Same
Clostridium Difficile (C.Diff)	0.91 / Same

How LAKEVIEW MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how LAKEVIEW MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in STILLWATER, MN

Worst Hospitals in STILLWATER, MN

Percentages of Complications and Deaths at LAKEVIEW MEMORIAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.1%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.7%	SAME
Death rate for heart failure patients	11.3%	SAME
Death rate for pneumonia patients	19.5%	SAME
Death rate for stroke patients	12.9%	SAME
Pressure ulcer rate	0.37%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.67%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.5%	SAME
Postoperative respiratory failure rate	6.34%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.37%	SAME
Postoperative sepsis rate	4.54%	SAME
Postoperative wound dehiscence rate	1.92%	SAME
Abdominopelvic accidental puncture or laceration rate	0.98%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.82%	SAME

Skilled Nursing Facilities Near LAKEVIEW MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LAKEVIEW MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Augustana Care Hastings Health and Rehabilitation	5:
Ellsworth Health Services	5:
Presbyterian Homes of Bloomington	5:
Aurora On France	5:
St Therese of Woodbury LLC	5:
Mount Olivet Careview Home	5:
Mount Olivet Home	5:
Redeemer Residence Inc	5:
Capitol View Transitional Care Center	5:
Fairview University Trans Serv	5:
Lyngblomsten Care Center	5:
Hammond Health Services	5:
Courage Kenny Rehabilitation Institutes Trp	5:
The Gables of Boutwells Landing	5:
Langton Shores	5:
Deerfield Care Center, LLC	5:
Park River Estates Care Center	5:
Meadows On Fairview	5:
Apple Valley Village Health Care Center	4:
Episcopal Church Home The Gardens	4:
Baldwin Care Center	4:
Andrew Residence	4:
Christian Community Home	4:
Good Samaritan Society - Maplewood	4:
Presbyterian Homes of Arden Hills	4:
The Estates at Greeley LLC	4:
Good Samaritan Society - Stillwater	4:
Benedictine Health Center Innsbruck	4:
Presbyterian Homes of North Oaks	4:
St Croix Health Center	4:
Ebenezer Ridges Geriatric Care Center	3:
Prescott Nursing and Rehab Community	3:
Norris Square	3:
Kinnic Health and Rehabilitation Center	3:
Walker Methodist Westwood Ridge Ii	3:
Mn Veterans Home Minneapolis	3:
Hayes Residence	3:
Cerenity Care Center On Humboldt	3:
Little Sisters of The Poor	3:
Birchwood Care Home	3:
Cerenity Marian of St Paul LLC	3:
Ebenezer Integrated Care and Rehab	3:
Catholic Eldercare On Main	3:
The Villas at Roseville	3:
Harmony Gardens	3:
Golden Age Manor	3:
Christian Community Home of Osceola, Inc	3:
Regina Senior Living	2:
Martin Luther Care Center	2:
The Estates at Bloomington LLC	2:
The Villas at Richfield	2:
Good Samaritan Society Inver Grove Heights	2:
Shirley Chapman Sholom Home East	2:
Carondelet Village Care Center	2:
The Emeralds at St Paul LLC	2:
Jones Harrison Residence	2:
Episcopal Church Home of Minnesota	2:
Southside Care Center	2:
The Estates at Chateau LLC	2:
Benedictine Health Center of Minneapolis	2:
St Anthony Park Home Inc	2:
Maplewood Care Center	2:
The Estates at Roseville LLC	2:
The Estates at Linden LLC	2:
New Brighton Care Center	2:
Cerenity Care Center White Bear Lake	2:
Birchwood Health Care Center	2:
Willow Ridge Healthcare	2:
Parmly On The Lake LLC	2:
Woodlyn Heights Healthcare Center	1:
Southview Acres Healthcare Center	1:
Edenbrook of Edina	1:
Highland Chateau Health and Rehabilitation Center	1:
Woodbury Health Care Center	1:
Grand Avenue Rest Home	1:
Lakehouse Healthcare and Rehabilitation Center	1:
Providence Place	1:
The Villas at St Paul	1:
The Estates at Lynnhurst LLC	1:
The Villas at Bryn Mawr LLC	1:
The Villas at Robbinsdale	1:
Bywood East Health Care	1:
St Anthony Health and Rehabilitation	1:
Crest View Lutheran Home	1:
The Villas at New Brighton	1:
The Estates at Fridley LLC	1:
Victory Health and Rehabilitation Center	No Data

Medical Groups Affiliated with LAKEVIEW MEMORIAL HOSPITAL

There are 364 doctors and 41 medical groups that are affiliated with LAKEVIEW MEMORIAL HOSPITAL.

Affiliated Doctor Groups

• ALTRU HEALTH SYSTEM
• MIDWEST RADIOLOGY OUTPATIENT IMAGING LLC
• MIDWEST RADIOLOGY PA
• ALLINA HEALTH SYSTEM
• SUBURBAN IMAGING LLC
• PEMBINA COUNTY MEMORIAL HOSPITAL ASSOCIATION
• HEALTHPARTNERS MEDICAL GROUP
• ST. CROIX REGIONAL MEDICAL CENTER
• AMERY REGIONAL MEDICAL CENTER INC
• REGIONS HOSPITAL
• METROPOLITAN ANESTHESIA NETWORK LLP
• TWIN CITIES ANESTHESIA ASSOCIATES PC
• PARK NICOLLET CLINIC
• ST. JOSEPH'S HOSPITAL AND HEALTH CENTER
• FAIRVIEW EXPRESS CARE
• LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION, INC.
• INFINITE HEALTH COLLABORATIVE PA
• HEALTHEAST MEDICAL RESEARCH INSTITUTE
• BALDWIN AREA MEDICAL CENTER INC
• HUDSON PHYSICIANS SC
• WESTFIELDS HOSPITAL INC
• TRIA ORTHOPAEDIC CENTER LLC
• LADD MEMORIAL HOSPITAL
• UNIVERSITY OF MINNESOTA HEALTH CLINICS AND SURGERY CENTER INC
• HUDSON HOSPITAL INC
• FAIRVIEW CLINICS
• HUTCHINSON HEALTH
• HEALTHPARTNERS RC
• FAIRVIEW HEALTH SERVICES
• GOVERNOR JUAN F LUIS HOSPITAL AND MEDICAL CENTER
• JOHN J KOWALCZYK DO INC
• NOVACARE OUTPATIENT REHABILITATION EAST INC
• ST ALEXIUS MEDICAL CENTER
• MINNESOTA ONCOLOGY HEMATOLOGY, PA
• THE DULUTH CLINIC LTD
• TWIN CITIES PHYSICIANS PROFESSIONAL CORPORATION
• ST JOSEPHS MEDICAL CENTER
• UNIVERSITY ANESTHESIA PROVIDERS LLC
• MINNEAPOLIS RADIATION ONCOLOGY PA
• MINNESOTA UROLOGY PA
• ASSOCIATED EYE CARE LTD

The list of medical professionals associated with LAKEVIEW MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with LAKEVIEW MEMORIAL HOSPITAL.