PINNACLE HOSPITAL Review

Get Information, Ratings, Surveys, and Compare PINNACLE HOSPITAL to other hospitals

Overall Hospital Rating: Not Available ; HCAPS approval: 80%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of PINNACLE HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with PINNACLE HOSPITAL, Survey Analysis.)

In the briefest summary, PINNACLE HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in CROWN POINT, IN. IT HAS NOT BEEN RATED BY CMS . Its type of ownership is Physician. The facility's Medicare ID is 150166. It DOES NOT provide emergency services. There are 60 medical professionals and 40 doctor groups affiliated with the hospital. On average at PINNACLE HOSPITAL, emergency patients were charged $38,459. This is higher than the state average of $26,136. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 80% of the patients surveyed definitely recommended PINNACLE HOSPITAL, while only 4% did not recommend going to PINNACLE HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for PINNACLE HOSPITAL

Address:

9301 CONNECTICUT DR
CROWN POINT, IN 46307
(219) 756-2100
Click for Map

Medicare Provider Number:

150166

Type:

Acute Care Hospitals

Ownership:

Physician

Overall Hospital Quality Star Rating for PINNACLE HOSPITAL

Overall Rating: Not Available



The Overall Hospital Quality Star Rating for PINNACLE HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PINNACLE HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 88 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 9 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 93 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Always" listened carefully to them 88 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 9 %
Patients who reported that their nurses "Always" explained things in a way they could understand 82 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 15 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 17 %
Patients who reported that they "Always" received help as soon as they wanted 83 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 5 %
Patients who reported that they "Usually" received help as soon as they wanted 12 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 82 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 3 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 84 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 8 %
Patients who reported that staff "Always" explained about medicines before giving it to them 72 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 13 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 15 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 85 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 10 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 58 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 21 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 61 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Agree" that they understood their responsiblities in managing their health 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 62 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 27 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 2 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 71 %
Patients who reported that their room and bathroom were "Always" clean 85 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 5 %
Patients who reported that their room and bathroom were "Usually" clean 10 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 80 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 3 %
Patients who reported that the area around their room was "Usually" quiet at night 17 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 83 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 80 %
Patients who reported YES, they would probably recommend the hospital 16 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PINNACLE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PINNACLE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PINNACLE HOSPITAL: Not Available

Detailed table for spending and period for patients at PINNACLE HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $0
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $284
Outpatient (1 to 3 days Prior to Index Hospital Admission) $52
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $409
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $31,105
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $35
Carrier (During Index Hospital Admission) $2,604
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $472
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $21
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,015
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $489
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $982
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $115
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $867
Total (Complete Episode) $38,459

Infection Rates at PINNACLE HOSPITAL

These measures show how often patients at PINNACLE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 177.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.10 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 101.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.06 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 1.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.02 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 1,713.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.03 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days 1,713.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases 0.31 / Not Available
Clostridium Difficile (C.Diff): Observed Cases 0.00 / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How PINNACLE HOSPITAL Compares to Other Similar Facilities

This is how PINNACLE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CROWN POINT, IN

Worst Hospitals in CROWN POINT, IN

Percentages of Complications and Deaths at PINNACLE HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.55% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.31% SAME
Postoperative acute kidney injury requiring dialysis rate 1.54% SAME
Postoperative respiratory failure rate 6.46% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.16% SAME
Postoperative sepsis rate 5.49% SAME
Postoperative wound dehiscence rate 2.01% SAME
Abdominopelvic accidental puncture or laceration rate 1.06% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.9% SAME

Skilled Nursing Facilities Near PINNACLE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PINNACLE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lowell Healthcare 5:
Avalon Springs Health Campus 5:
Miller's Merry Manor 5:
Cedar Creek Health Campus 4:
Ignite Medical Resort Crown Point LLC 4:
Park Place Health and Wellness Center 4:
Brickyard Healthcare - Valparaiso Care Center 4:
Bria of Chicago Heights 4:
Life Care Center of Valparaiso 4:
Elevate Care Palos Heights 4:
Mercy Circle 4:
Ahva Care of Stickney 4:
Oak Grove Christian Retirement Village 3:
Symphony of Chesterton LLC 3:
South Holland Manor Hth and Rhb 3:
Addison Pointe Health and Rehabilitation Center 3:
Aperion Care Midlothian 3:
Avantara Chicago Ridge 3:
Warren Barr Oak Lawn 3:
Aperion Care Burbank 3:
Montgomery Place 3:
Saint Anthony 2:
Crown Point Christian Village 2:
St James Wellness Rehab Villas 2:
Valparaiso Care and Rehabilitation 2:
Frankfort Terrace 2:
Rehabilitation Center at Hartsfield Village 2:
Aliya of Homewood 2:
Pine Crest Health Care 2:
Chesterton Manor 2:
Palos Heights Rehabilitation 2:
Life Care Center of Michigan City 2:
Smith Village 2:
Midway Neurological / Rehab Center 2:
South Shore Rehabilitation 2:
Wentworth Rehab and Hcc 2:
Momence Meadows Nursing and Rehab 1:
Aperion Care Demotte 1:
Beecher Manor Nrsg and Rehab Ctr 1:
Colonial Nursing Home 1:
Brickyard Healthcare - Merrillville Care Center 1:
Spring Mill Health Campus 1:
Lincolnshire Health and Rehabilitation Center 1:
Landmark of Richton Park Rehab and Nsg Ctr 1:
Life Care Center of The Willows 1:
Great Lakes Healthcare Center 1:
Ignite Medical Resort Dyer LLC. 1:
Generations at Applewood 1:
Dyer Nursing and Rehabilitation Center 1:
Prairie Manor Nrsg and Rehab Ctr 1:
Casa of Hobart 1:
Aperion Care Glenwood 1:
South Suburban Rehab Center 1:
The Waters of Hobart Skilled Nursing Facility 1:
Elevate Care Country Club Hill 1:
Brickyard Healthcare - Portage Care Center 1:
Munster Med-Inn 1:
Aperion Care Tolleston Park 1:
Tri-State Village Nrsg and Rhb 1:
Elevate Care South Holland 1:
Prairie Oasis 1:
South Shore Health and Rehabilitation Center 1:
Heather Health Care Center 1:
Countryside Nursing and Rehab Ctr 1:
Harbor Health and Rehab 1:
Bria of River Oaks 1:
Aperion Care Dolton 1:
Crestwood Rehabilitation Ctr 1:
Crestwood Terrace 1:
Belhaven Nursing and Rehab Center 1:
Hammond-Whiting Care Center 1:
Morgan Park Healthcare 1:
Chicago Ridge Snf 1:
Avantara Evergreen Park 1:
Oak Lawn Respiratory and Rehab 1:
Aliya of Oak Lawn 1:
Aperion Care Oak Lawn 1:
Southpoint Nursing and Rehab Center 1:
Burbank Rehabilitation Center 1:
Aliya On 87th 1:
The Pavilion of Bridgeview 1:
Bria of Forest Edge 1:
Villa at Windsor Park 1:
Princeton Rehab and Hcc 1:
Parkshore Estates Nursing and Rehab 1:
Pavilion of South Shore 1:
Archer Heights Healthcare 1:
Aperion Care International 1:
Aperion Care Chicago Heights No Data
Aperion Care Arbors Michigan City No Data

Medical Groups Affiliated with PINNACLE HOSPITAL

There are 60 doctors and 40 medical groups that are affiliated with PINNACLE HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with PINNACLE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PINNACLE HOSPITAL.