CONTACT INFORMATION REVIEWS & MORE DATA

JOHNSON CITY MEDICAL CENTER

  • Date Updated: January 31, 2024
  • Address: 400 N STATE OF FRANKLIN RD, JOHNSON CITY, TN 37604
  • Phone (423) 431-6111
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • HCAHPS Recommended 55%
mAP

JOHNSON CITY MEDICAL CENTER is a Acute Care Hospitals. It is in JOHNSON CITY, TN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 440063. It does provide emergency services. There are 702 medical professionals and 90 doctor groups affiliated with the hospital. On average at JOHNSON CITY MEDICAL CENTER, emergency patients were charged $27,322. This is higher than the state average of $26,102. It is also higher than the national average of $25,828.

Quick Links to JOHNSON CITY MEDICAL CENTER Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHNSON CITY MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 20 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 16 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 56 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 55 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of JOHNSON CITY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHNSON CITY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHNSON CITY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at JOHNSON CITY MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $11
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $32
Outpatient (1 to 3 days Prior to Index Hospital Admission) $290
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $33
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $15
Carrier (1 to 3 days Prior to Index Hospital Admission) $932
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,570
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $34
Carrier (During Index Hospital Admission) $1,586
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $766
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $204
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,786
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $818
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,576
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $111
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,557
Total (Complete Episode) $27,322

Infection Rates at JOHNSON CITY MEDICAL CENTER

These measures show how often patients at JOHNSON CITY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.73 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 6,817.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 8.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.87 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 8,511.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.67 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 13.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.03 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.39 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.33 / Same
SSI - Colon Surgery: Number of Procedures 153.00 / Same
SSI - Colon Surgery: Predicted Cases 4.76 / Same
SSI - Colon Surgery: Observed Cases 5.00 / Same
SSI - Colon Surgery 1.05 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 5.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.05 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.59 / Same
MRSA Bacteremia: Upper Confidence Limit 1.75 / Same
MRSA Bacteremia: Patient Days 123,359.00 / Same
MRSA Bacteremia: Predicted Cases 12.36 / Same
MRSA Bacteremia: Observed Cases 13.00 / Same
MRSA Bacteremia 1.05 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.39 / Better
Clostridium Difficile (C.Diff): Patient Days 110,261.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 51.91 / Better
Clostridium Difficile (C.Diff): Observed Cases 12.00 / Better
Clostridium Difficile (C.Diff) 0.23 / Better

How JOHNSON CITY MEDICAL CENTER Compares to Other Similar Facilities

This is how JOHNSON CITY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JOHNSON CITY, TN

Worst Hospitals in JOHNSON CITY, TN

Percentages of Complications and Deaths at JOHNSON CITY MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 13.9% SAME
Death rate for CABG surgery patients 2.2% SAME
Death rate for COPD patients 10.2% SAME
Death rate for heart failure patients 16.5% Worse
Death rate for pneumonia patients 21.2% SAME
Death rate for stroke patients 19.9% Worse
Pressure ulcer rate 0.38% SAME
Death rate among surgical inpatients with serious treatable complications 224.88% Worse
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.68% SAME
Postoperative acute kidney injury requiring dialysis rate 1.75% SAME
Postoperative respiratory failure rate 12.61% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.87% SAME
Postoperative sepsis rate 6.41% SAME
Postoperative wound dehiscence rate 3.2% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.11% SAME

Skilled Nursing Facilities Near JOHNSON CITY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHNSON CITY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Center On Aging and Health 5:
The Waters of Roan Highlands,llc 5:
Signature Healthcare of Elizabethon Rehab and Wellne 5:
Ivy Hall Nursing Home 5:
Princeton Transitional Care and Assisted Living 5:
Nhc Healthcare, Johnson City 5:
Nhc Healthcare, Kingsport 5:
Nova Health and Rehab 5:
Christian Care Center of Unicoi County 4:
Durham-Hensley Health and Rehabilitation 4:
Hillview Health Center 4:
Hermitage Health Center 4:
The Waters of Johnson City, LLC 4:
Agape Rehabilitation and Nursing Center, A Waters Cm 4:
Waters of Bristol A Rehabilitation and Nursing 4:
Holston Rehabilitation and Care Center 4:
The Wexford House 4:
Nhc Healthcare, Bristol 4:
Life Care Center of Greeneville 3:
Four Oaks Health Care Center 3:
Lakebridge, A Waters Community, LLC 3:
Life Care Center of Gray 3:
Erwin Health Care Center 2:
Laughlin Health Care Center 2:
Abundant Christian Living Community Rehabilitation 2:
Greystone Health Care Center 2:
Asbury Place at Kingsport 2:
The Rehab Center at Bristol 2:
Life Care Center of Elizabethton 1:
Church Hill Post-Acute and Rehabilitation Center 1:
Orchard View Post-Acute and Rehabilitation Center 1:

Medical Groups Affiliated with JOHNSON CITY MEDICAL CENTER

There are 702 doctors and 90 medical groups that are affiliated with JOHNSON CITY MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with JOHNSON CITY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with JOHNSON CITY MEDICAL CENTER.

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