MEDSTAR HARBOR HOSPITAL Review

Get Information, Ratings, Surveys, and Compare MEDSTAR HARBOR HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 59%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MEDSTAR HARBOR HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MEDSTAR HARBOR HOSPITAL, Survey Analysis.)

In the briefest summary, MEDSTAR HARBOR HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in BALTIMORE, MD. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 210034. It DOES NOT provide emergency services. There are 245 medical professionals and 58 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at MEDSTAR HARBOR HOSPITAL.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 59% of the patients surveyed definitely recommended MEDSTAR HARBOR HOSPITAL, while only 12% did not recommend going to MEDSTAR HARBOR HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MEDSTAR HARBOR HOSPITAL

Address:

3001 SOUTH HANOVER STREET
BALTIMORE, MD 21225
(410) 350-3201
Click for Map

Medicare Provider Number:

210034

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for MEDSTAR HARBOR HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for MEDSTAR HARBOR HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEDSTAR HARBOR HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 36 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 18 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MEDSTAR HARBOR HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEDSTAR HARBOR HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEDSTAR HARBOR HOSPITAL: Not Available

We do not have detailed cost analysis for MEDSTAR HARBOR HOSPITAL.

Infection Rates at MEDSTAR HARBOR HOSPITAL

These measures show how often patients at MEDSTAR HARBOR HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.56 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,096.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.92 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.08 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,985.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.50 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 23.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.66 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 111.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.93 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 4.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.34 / Same
MRSA Bacteremia: Upper Confidence Limit 3.59 / Same
MRSA Bacteremia: Patient Days 38,966.00 / Same
MRSA Bacteremia: Predicted Cases 2.28 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 1.32 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.02 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.30 / Better
Clostridium Difficile (C.Diff): Patient Days 36,464.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 21.85 / Better
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Better
Clostridium Difficile (C.Diff) 0.09 / Better

How MEDSTAR HARBOR HOSPITAL Compares to Other Similar Facilities

This is how MEDSTAR HARBOR HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BALTIMORE, MD

Worst Hospitals in BALTIMORE, MD

Percentages of Complications and Deaths at MEDSTAR HARBOR HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.6% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.9% SAME
Death rate for heart failure patients 11.3% SAME
Death rate for pneumonia patients 19.7% SAME
Death rate for stroke patients 14.4% SAME
Pressure ulcer rate 1.03% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.37% SAME
Postoperative acute kidney injury requiring dialysis rate 1.57% SAME
Postoperative respiratory failure rate 8.2% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.27% SAME
Postoperative sepsis rate 5.13% SAME
Postoperative wound dehiscence rate 1.84% SAME
Abdominopelvic accidental puncture or laceration rate 1.28% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.13% SAME

Skilled Nursing Facilities Near MEDSTAR HARBOR HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEDSTAR HARBOR HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lorien Nursing and Rehab Ctr - Elkridge 5:
Sterling Care Hillhaven 5:
The Hsc Pediatric Skilled Nursing Facility 5:
Jeanne Jugan Residence 5:
Broadmead 5:
Residences at Vantage Point 5:
St. Joseph's Nursing Home 5:
Chestnut Grn Hlth Ctr Blakehur 5:
Pickersgill Retirement Community 5:
Autumn Lake Healthcare at Crofton 5:
Bedford Court Healthcare Cent. 5:
Lorien Health Systems - Columbia 5:
Complete Care at Springbrook 5:
Sacred Heart Home Inc 5:
Riderwood Village 5:
Future Care Capital Region 5:
Transitional Care Services at Mercy Medical Center 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
The Lutheran Village at Miller's Grant 5:
Friends Nursing Home 5:
Villa Rosa Nursing and Rehabilitation, LLC 5:
Glen Meadows Retirement Com. 5:
Forest Hills of Dc 5:
Little Sisters of The Poor 4:
Brooke Grove Rehab. and Nsg Ctr 4:
Baywoods of Annapolis 4:
Ginger Cove 4:
Stoddard Baptist Nursing Home 4:
Sterling Care Riverside 4:
Complete Care at Multi Medical Center LLC 4:
Lorien Bulle Rock 4:
Maryland Baptist Aged Home 4:
Future Care Sandtown-Winchester 4:
Future Care Charles Village 4:
Montcare at Wheaton 4:
Knollwood Hsc 4:
Ingleside at Rock Creek 4:
Roland Park Place 4:
Autumn Lake Healthcare at Oak Manor 4:
Ascension Living Carroll Manor 4:
Lochearn Nursing Home, LLC 4:
Sligo Creek Healthcare 4:
Rossville Rehabilitation and Healthcare Center 4:
Towson Rehabilitation and Healthcare Center 4:
Greater Baltimore Medical Center Sub Acute Unit 4:
Doctors Community Rehabilitation and Patient Care 4:
Marley Neck Health and Rehabilitation Center 4:
Resorts of Augsburg 4:
Autumn Lake Healthcare at Chevy Chase 4:
Larkin Chase Center 4:
Oak Crest Village 4:
Layhill Nursing and Rehabilitation Center 4:
Fairhaven 3:
Autumn Lake Healthcare at Perring Parkway 3:
Lorien Nsg and Rehab Ctr Belair 3:
North Oaks Communities 3:
Future Care Canton Harbor 3:
Future Care Northpoint 3:
Future Care Old Court 3:
Autumn Lake Healthcare at Waugh Chapel 3:
Holly Hill Healthcare Center 3:
Future Care Chesapeake 3:
Encore at Turf Valley 3:
Roland Park Rehabilitation and Healthcare Center 3:
Complete Care at Wheaton 3:
Autumn Lake Healthcare at Silver Spring 3:
Crescent Cities Nursing and Rehabilitation Center 3:
Inspire Rehabilitation and Health Center LLC 3:
Good Samaritan Nursing Home Operator, LLC 3:
Franklin Woods Center 3:
Keswick Multi-Care Center 3:
Autumn Lake Healthcare at Arlington West 3:
Autumn Lake Healthcare at Cherry Lane 3:
Lorien Mays Chapel 3:
Stella Maris, Inc. 3:
Future Care Cold Spring 3:
Advanced Rehab at Autumn Lake Healthcare 3:
Unique Rehabilitation and Health Center LLC 3:
Regency Care of Silver Spring, LLC 3:
Hammonds Lane Center 3:
Althea Woodland Nursing Home 3:
Autumn Lake Healthcare at Long Green 2:
Fairfield Nursing and Rehabilitation Center 2:
Autumn Lake Healthcare at Catonsville 2:
South River Healthcare Center 2:
Forest Haven Nursing and Rehabilitation Ctr 2:
Peace Healthcare at Ridgeway Manor 2:
Future Care Irvington 2:
Westgate Hills Rehab and Healthcare Ctr 2:
King David Nursing and Rehabilitation Center 2:
Frederick Villa Healthcare 2:
Fayette Health and Rehabilitation Center 2:
Complete Care at Annapolis 2:
Meadow Park Rehabilitation and Healthcare Center 2:
Autumn Lake Healthcare at Riverview 2:
Future Care Homewood 2:
Autumn Lake Healthcare at Bridgepark 2:
Deanwood Rehabilitation and Wellness Center 2:
Fairland Center 2:
Complete Care at Severna Park LLC 2:

Medical Groups Affiliated with MEDSTAR HARBOR HOSPITAL

There are 245 doctors and 58 medical groups that are affiliated with MEDSTAR HARBOR HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MEDSTAR HARBOR HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MEDSTAR HARBOR HOSPITAL.