ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER, Survey Analysis.)

In the briefest summary, ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in SILVER SPRING, MD. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 210016. It does provide emergency services. There are 287 medical professionals and 152 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER, while only 8% did not recommend going to ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

Address:

11890 HEALING WAY
SILVER SPRING, MD 20904
(240) 637-4000
Click for Map

Medicare Provider Number:

210016

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 10 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 15 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 26 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER: Not Available

We do not have detailed cost analysis for ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

Infection Rates at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

These measures show how often patients at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.57 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 5,809.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.23 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,000.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.70 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.17 / Same
SSI - Colon Surgery: Number of Procedures 96.00 / Same
SSI - Colon Surgery: Predicted Cases 2.56 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 50.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.41 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.24 / Same
MRSA Bacteremia: Upper Confidence Limit 1.84 / Same
MRSA Bacteremia: Patient Days 78,822.00 / Same
MRSA Bacteremia: Predicted Cases 5.24 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 0.76 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.51 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.14 / Same
Clostridium Difficile (C.Diff): Patient Days 74,167.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 30.94 / Same
Clostridium Difficile (C.Diff): Observed Cases 24.00 / Same
Clostridium Difficile (C.Diff) 0.78 / Same

How ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER Compares to Other Similar Facilities

This is how ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SILVER SPRING, MD

Worst Hospitals in SILVER SPRING, MD

Percentages of Complications and Deaths at ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.9% SAME
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients 2.3% SAME
Death rate for COPD patients 6.5% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 19.1% SAME
Death rate for stroke patients 11.7% SAME
Pressure ulcer rate 0.23% SAME
Death rate among surgical inpatients with serious treatable complications 163.21% SAME
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.72% SAME
Postoperative acute kidney injury requiring dialysis rate 1.04% SAME
Postoperative respiratory failure rate 7.15% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.89% SAME
Postoperative sepsis rate 6.05% SAME
Postoperative wound dehiscence rate 1.81% SAME
Abdominopelvic accidental puncture or laceration rate 1.12% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.85% SAME

Skilled Nursing Facilities Near ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
St. Elizabeth Rehab. and Nsg. Ce 5:
Villa Rosa Nursing and Rehabilitation, LLC 5:
Arleigh Burke Pavilion 5:
Johnson Cntr/falcons Landing 5:
Greenspring Village 5:
Tuckerman Rehabilitation and Healthcare Center 5:
The Hsc Pediatric Skilled Nursing Facility 5:
Transitional Care Services at Mercy Medical Center 5:
Friends Nursing Home 5:
Lorien Health Systems - Columbia 5:
Future Care Capital Region 5:
Pickersgill Retirement Community 5:
Riderwood Village 5:
Sterling Care Hillhaven 5:
Jeanne Jugan Residence 5:
Goodwin House Bailey's Crossroads 5:
Sibley Mem Hosp Renaissance 5:
Sterling Care Rockville Nursing 5:
Bedford Court Healthcare Cent. 5:
Ingleside at King Farm 5:
Forest Hills of Dc 5:
Lisner Louise Dickson Hurthome 5:
Chestnut Grn Hlth Ctr Blakehur 5:
August Healthcare at Iliff 5:
Lorien Nursing and Rehab Ctr - Elkridge 5:
Autumn Lake Healthcare at Crofton 5:
Montgomery Village Care Center 5:
Goodwin House Alexandria 5:
St. Joseph's Nursing Home 5:
Woodbine Rehabilitation and Healthcare Center 5:
Montcare at Potomac 5:
Wilson Health Care Center 5:
Residences at Vantage Point 5:
Complete Care at Springbrook 5:
Hebrew Home of Greater Washington 5:
Maplewood Park Place 5:
Sacred Heart Home Inc 5:
Belvoir Woods Health Care Center at The Fairfax 5:
The Lutheran Village at Miller's Grant 5:
Montcare at Bethesda 4:
Ginger Cove 4:
Complete Care at Multi Medical Center LLC 4:
Marley Neck Health and Rehabilitation Center 4:
Oak Crest Village 4:
Stoddard Baptist Nursing Home 4:
Montcare at Wheaton 4:
Resorts of Augsburg 4:
Potomac Valley Rehabilitation and Healthcare 4:
Lochearn Nursing Home, LLC 4:
Ascension Living Carroll Manor 4:
Little Sisters of The Poor 4:
Larkin Chase Center 4:
Layhill Nursing and Rehabilitation Center 4:
Autumn Lake Healthcare at Oak Manor 4:
The Jefferson 4:
Brooke Grove Rehab. and Nsg Ctr 4:
Greater Baltimore Medical Center Sub Acute Unit 4:
Future Care Charles Village 4:
Maryland Baptist Aged Home 4:
Largo Nursing and Rehabiliation Center 4:
Knollwood Hsc 4:
Doctors Community Rehabilitation and Patient Care 4:
Sligo Creek Healthcare 4:
Roland Park Place 4:
Future Care Sandtown-Winchester 4:
Autumn Lake Healthcare at Chevy Chase 4:
Towson Rehabilitation and Healthcare Center 4:
Ingleside at Rock Creek 4:
Future Care Pineview 4:
Unique Rehabilitation and Health Center LLC 3:
Althea Woodland Nursing Home 3:
Sterling Care Bethesda 3:
Holly Hill Healthcare Center 3:
North Oaks Communities 3:
Inspire Rehabilitation and Health Center LLC 3:
Fairhaven 3:
Forestville Healthcare Center 3:
Autumn Lake Healthcare at Perring Parkway 3:
Dulles Health and Rehab Center 3:
Autumn Lake Healthcare at Waugh Chapel 3:
Future Care Chesapeake 3:
Good Samaritan Nursing Home Operator, LLC 3:
Complete Care at Wheaton 3:
Future Care Old Court 3:
Autumn Lake Healthcare at Silver Spring 3:
Future Care Cold Spring 3:
The Village at Rockville 3:
Autumn Lake Healthcare at Bradford Oaks 3:
Lorien Health Systems Mt Airy 3:
Roland Park Rehabilitation and Healthcare Center 3:
Autumn Lake Healthcare at Cherry Lane 3:
The Virginian 3:
Autumn Lake Healthcare at Arlington West 3:
Keswick Multi-Care Center 3:
Encore at Turf Valley 3:
Crescent Cities Nursing and Rehabilitation Center 3:
Future Care Canton Harbor 3:
Hammonds Lane Center 3:
Future Care Northpoint 3:
Annandale Healthcare Center 3:

Medical Groups Affiliated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER

There are 287 doctors and 152 medical groups that are affiliated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ADVENTIST HEALTHCARE WHITE OAK MEDICAL CENTER.