MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD Review

Get Information, Ratings, Surveys, and Compare MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD to other hospitals

Overall Hospital Rating: ; HCAPS approval: 56%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD, Survey Analysis.)

In the briefest summary, MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD is one of the types of hospitals called Acute Care Hospitals. It is in DARBY, PA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390156. It does provide emergency services. There are 219 medical professionals and 82 doctor groups affiliated with the hospital. On average at MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD, emergency patients were charged $24,655. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 56% of the patients surveyed definitely recommended MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD, while only 12% did not recommend going to MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD

Address:

1500 LANSDOWNE AVE
DARBY, PA 19023
(215) 237-4000
Click for Map

Medicare Provider Number:

390156

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD

Overall Rating:



The Overall Hospital Quality Star Rating for MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 25 %
Patients who reported that they "Usually" received help as soon as they wanted 24 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 48 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 27 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 19 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 36 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 61 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 56 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD: Not Available

Detailed table for spending and period for patients at MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $40
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $4
Outpatient (1 to 3 days Prior to Index Hospital Admission) $63
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $29
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $6
Carrier (1 to 3 days Prior to Index Hospital Admission) $613
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,946
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $47
Carrier (During Index Hospital Admission) $1,475
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,032
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $99
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,794
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $890
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,980
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $97
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,540
Total (Complete Episode) $24,655

Infection Rates at MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD

These measures show how often patients at MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.19 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.99 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,604.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.09 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.62 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,559.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.77 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.26 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.10 / Same
SSI - Colon Surgery: Number of Procedures 48.00 / Same
SSI - Colon Surgery: Predicted Cases 1.43 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 45.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.41 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.03 / Same
MRSA Bacteremia: Upper Confidence Limit 2.56 / Same
MRSA Bacteremia: Patient Days 29,907.00 / Same
MRSA Bacteremia: Predicted Cases 1.93 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.52 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.06 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 29,907.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 12.71 / Better
Clostridium Difficile (C.Diff): Observed Cases 3.00 / Better
Clostridium Difficile (C.Diff) 0.24 / Better

How MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD Compares to Other Similar Facilities

This is how MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DARBY, PA

Worst Hospitals in DARBY, PA

Percentages of Complications and Deaths at MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.3% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.7% SAME
Death rate for heart failure patients 10.5% SAME
Death rate for pneumonia patients 17.2% SAME
Death rate for stroke patients 10.9% SAME
Pressure ulcer rate 0.21% SAME
Death rate among surgical inpatients with serious treatable complications 161.64% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.52% SAME
Postoperative acute kidney injury requiring dialysis rate 1.52% SAME
Postoperative respiratory failure rate 8.99% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.25% SAME
Postoperative sepsis rate 6.17% SAME
Postoperative wound dehiscence rate 1.87% SAME
Abdominopelvic accidental puncture or laceration rate 0.94% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
St Joseph's Manor 5:
Medford Leas 5:
Christ's Home Retirement Community 5:
Beaumont at Bryn Mawr 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Careone at Moorestown 5:
Hcc at White Horse Village 5:
United Methodist Communities at Pitman 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Willowbrooke Court-Spring Hous 5:
Cadia Rehabilitation Silverside 5:
Jeanne Jugan Residence 5:
Kendal at Longwood 5:
Laurel Brook Rehabilitation and Healthcare Center 5:
Willowbrooke Court at Country House 5:
Lions Gate 5:
Willowbrooke Court-Southampton 5:
Transitional Care Unit at Nazareth Hospital 5:
Willowcrest 5:
Barclay Friends 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Churchman Village 5:
William Hood Dunwoody Care Ctr 5:
Willowbrooke Court at Cokesbury Village 5:
Elm Terrace Gardens 5:
Meadowood 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
Pocopson Home 5:
Little Flower Manor 5:
Holy Family Home 5:
Pennswood Village 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Careone at Evesham 5:
United Methodist Communities at Collingswood 5:
Waverly Heights 5:
Masonic Village at Burlington 5:
Rehab at Shannondell 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
Pickering Manor Home 5:
Presbyterian Ctr For Cont Care 5:
Greenwood House Home For The Jewish Aged 5:
Parkview Nursing 5:
Peter Becker Community 5:
The Health Center at The Hill at Whitemarsh 5:
Masonic Village at Warminster 5:
Sanatoga Center 5:
Delaware Valley Veteran's Home 5:
Crosslands 5:
Huntingdon Skilled Nursing and Rehabilitation Cent 5:
Neshaminy Manor Home 5:
Masonic Village at Lafayette Hill 5:
Dock Terrace 5:
Artman Lutheran Home 5:
Willowbrooke Court-Granite 5:
Shady Lane Gloucester Co Home 4:
Monticello House 4:
Suburban Woods Health and Reha 4:
Edgehill Nursing and Rehab Cen 4:
Laurel Manor Healthcare and Rehabilitation Center 4:
Springfield Rehabilitation and Healthcare Center 4:
Paul's Run 4:
Preferred Care at Mercer 4:
Elkins Crest Health and Rehabilitation Center 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Complete Care at Marcella, LLC 4:
Simpson House Inc 4:
Fox Subacute at South Philadelphia 4:
Total Rehab (moorestown) 4:
Complete Care at Hillside LLC 4:
St Mary Center For Rehabilitation and Healthcare 4:
Ann's Choice 4:
Continuing Care at Maris Grove 4:
Statesman Health and Rehabilitation Center 4:
Philadelphia Protestant Home 4:
Southeastern Pennsylvania Veteran's Center 4:
Stonegates 4:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 4:
Broomall Manor 4:
Langhorne Gardens Health and Rehabilitation Center 4:
The Watermark at Bellingham Park Lane 4:
Millcroft Living 4:
Quadrangle 4:
Fair Acres Geriatric Center 4:
Barclays Rehabilitation and Healthcare Center 3:
Wesley Enhanced Living at Stapeley 3:
Sterling Health Care and Rehab Center 3:
Montgomery Subacute and Respiratory Center 3:
Phoenix Center For Rehabilitation and Nursing,the 3:
St Francis Center For Rehabilitation and Healthcare 3:
Naamans Creek Country Manor 3:
Rydal Park of Philadelphia Presbytery Homes, Inc 3:
Dresher Hill Health and Rehabilitation Center 3:
Berlin Rehabilitation and Healthcare Center 3:
Green Meadows Nursing and Rehabilitation Center 3:
New Castle Health and Rehabilitation Center 3:
Aristacare at Cherry Hill 3:
Wyndmoor Hills Rehabilitation and Nursing Center 3:
Accelerate Skilled Nursing and Rehabilitation Exto 3:
Renaissance Healthcare and Rehabilitation Center 3:

Medical Groups Affiliated with MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD

There are 219 doctors and 82 medical groups that are affiliated with MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD.

Affiliated Doctor Groups


The list of medical professionals associated with MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD is very long, so we have added another pages. See a list of medical professionals associated with MERCY CATHOLIC MEDICAL CENTER- MERCY FITZGERALD.