The Worst Home Health Care Agencies in Dallas, Texas

Updated as of March 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Dallas, Texas

There are 669 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Dallas, Texas.)

Name 5-Star Quality of Care Rating
MORRIS INFINITE HEALTHCARE SERVICES INCORPORATED
7920 BELTLINE ROAD STE 830
DALLAS, TX 75254
1:
NOAH'S ARK HOME HEALTHCARE INC
1201 N. WATSON ROAD, STE #297A
ARLINGTON, TX 76006
1:
AMERICAN FAMILY HEALTH SERVICES INC
211 MASTERS AVENUE, SUITE 101
WYLIE, TX 75098
1:
AMERICANSENIOR
1177 ROCKINGHAM DRIVE SUITE 200
RICHARDSON, TX 75080
1:
SMARTCARE HEALTH SERVICES INC
811 SOUTH CENTRAL EXPWY SUITE 411
RICHARDSON, TX 75080
1:
EMRICK HOME HEALTH
2307 FOREST LANE SUITE 400
GARLAND, TX 75042
1:
EBENEZER HOME HEALTH
1515 E KEARNEY ST SUITE 100
MESQUITE, TX 75149
1:
CORDIAL CARE HOME HEALTH SERVICES INC
601 ROSEMARY DR
ROYSE CITY, TX 75189
1:
HOME HEALTH PLUS INC
12115 SELF PLAZA DR
DALLAS, TX 75218
1:
CLASSIC HOME CARE
4025 WOODLAND PARK BLVD SUITE 130
ARLINGTON, TX 76013
1:
AFFORDABLE HOME HEALTH
12115 SELF PLAZA DR
DALLAS, TX 75218
1:
PATHFINDER HOME HEALTH
311 SOUTH PALESTINE
ATHENS, TX 75751
1:
NURSES HEALTHCARE INC
2665 VILLA CREEK DRIVE SUITE 246
FARMERS BRANCH, TX 75234
1:
ARBOR TRINITY HOME HEALTH LLC
4324 N BELT LINE ROAD STE 205C
IRVING, TX 75038
1:
MARANATHA HOME HEALTH
2100 VIRGINA DR STE 100-A
GRAND PRAIRIE, TX 75051
1:
AMAZING GRACE HOME HEALTH AGENCY INC
383 PERRY AVENUE
LEWISVILLE, TX 75057
1:
ALL SAINTS HOME HEALTH CARE INC
9916 BITTERROOT DR
OAK POINT, TX 75068
1:
AMERICAN HOME CARE
211 WEST MOORE AVENUE
TERRELL, TX 75160
1.5:
AFFLUENS HOME HEALTH LLC
8417 CEDARCREST LN
FORT WORTH, TX 76123
1.5:
VCM HEALTHCARE LLC
13601 PRESTON ROAD, STE W548
DALLAS, TX 75240
1.5:
NEW HOPE HOME HEALTH
18601 LYNDON B JOHNSON FREEWAY, SUITE 325
MESQUITE, TX 75150
1.5:
BESTCARE HOME HEALTH INC
7215 A BAKER BLVD
RICHLAND HILLS, TX 76118
1.5:
ALIVE HOME HEALTH CARE
350 OAKS TRAIL DRIVE SUITE 140
GARLAND, TX 75043
1.5:
M & L MEDICAL SERVICES INC
610 UPTOWN BLVD, SUITE 2000
CEDAR HILL, TX 75104
1.5:
AMERICARE HOME HEALTH SYSTEM INC
12989 JUPITER ROAD STE 103
DALLAS, TX 75238
1.5:
ACUTE HOME HEALTH CARE SERVICES
1605 NORTH GARLAND AVENUE, STE. A
GARLAND, TX 75040
1.5:
HIS GRACE HOME HEALTH CARE LLC
1201 N. WATSON RD. SUITE 261
ARLINGTON, TX 76006
1.5:
LUCENT HOME HEALTH LLC
1101 W PLANO PKWY STE 101
PLANO, TX 75075
1.5:
APEX HOME CARE
2840 KELLER SPRINGS ROAD SUITE 901
CARROLLTON, TX 75006
1.5:
PASSIONATE HOME HEALTH SERVICES INC
9550 SKILLMAN ST STE 310
DALLAS, TX 75243
1.5:
CEDAR LAKE HOME HEALTH AND HOSPICE
1611 W ROYALL BLVD.
MALAKOFF, TX 75148
1.5:
CHERISH HOME CARE NETWORK INC
9319 LBJ FWY SUITE 217
DALLAS, TX 75243
1.5:
CAREPLUS HEALTH SERVICES INC
2340 E TRINITY MILLS ROAD, SUITE 230
CARROLLTON, TX 75006
1.5:
CARMEL HEALTH CARE SERVICES PLLC
4600 WEST AIRPORT FREEWAY SUITE 1001
IRVING, TX 75062
1.5:
WILCARE HEALTHCARE INC
100 N CENTRAL EXPY, SUITE 190, ROOM 111
RICHARDSON, TX 75080
1.5:
A FRIENDLY HOME HEALTH CARE
100 N CENTRAL EXPY STE 190 ROOM 112
RICHARDSON, TX 75080
1.5:
PROFESSIONAL HOME HEALTH
3538 W. WALNUT ST
GARLAND, TX 75042
1.5:
ASIA HOME HEALTHCARE INC
222 OVERLEAF DRIVE
KELLER, TX 76248
1.5:
WKM HEALTHCARE INC
551 BROADWAY COMMONS SUITE 300
GARLAND, TX 75043
1.5:
RELIANT HEALTHCARE SERVICES
2610 STROTHER DRIVE
GARLAND, TX 75044
1.5:
GOODWILL HEALTHCARE SERVICES
1140 EMPIRE CENTRAL PLACE STE 103
DALLAS, TX 75247
1.5:
EXCEL HOME HEALTH SERVICES LLC
330 MUNICIPAL DRIVE, SUITE 104 A
RICHARDSON, TX 75080
1.5:
RESTORING FUNCTION HHC LLC
4955 S HULEN ST
FORT WORTH, TX 76123
1.5:
STAR PLUS HOME CARE
3825 N 10TH ST, STE B
MCALLEN, TX 78501
1.5:
ALTRUIST HOME HEALTH CARE INC
8035 EAST R L THRONTON FREEWAY SUITE 410
DALLAS, TX 75228
1.5:
SANTA MARIA HOME HEALTH AGENCY
11500 N STEMMONS FREEWAY SUITE 133
DALLAS, TX 75229
1.5:
ALTRUIST HOME CARE SOLUTIONS
12660 COIT ROAD STE 200
DALLAS, TX 75251
1.5:
GENTLECARE HOME HEALTH
4525 CLEVELAND DRIVE
PLANO, TX 75093
1.5:
SOLID CARE HOME HEALTH AGENCY INC
1500 EAST BELT LINE ROAD SUITE 200
CARROLLTON, TX 75006
1.5:
ACCEPTANCE HOME HEALTH, LLC
11060 A WALLBROOK DRIVE
DALLAS, TX 75238
1.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Texas

Major Cities in Texas

Dallas, TX (best, worst) Houston, TX (best, worst)
San Antonio, TX (best, worst) Austin, TX (best, worst)
Fort Worth, TX (best, worst) El Paso, TX (best, worst)
McAllen, TX (best, worst) Denton, TX (best, worst)
Arlington, TX (best, worst) Corpus Christi, TX (best, worst)
Plano, TX (best, worst) Lubbock, TX (best, worst)
Laredo, TX (best, worst) McKinney, TX (best, worst)
Killeen, TX (best, worst) Garland, TX (best, worst)
Irving, TX (best, worst) Brownsville, TX (best, worst)
College Station, TX (best, worst) Amarillo, TX (best, worst)