WEST COVINA MEDICAL CENTER, INC Review
Get Information, Ratings, Surveys, and Compare WEST COVINA MEDICAL CENTER, INC to other hospitals
Overall Hospital Rating: Not Available
Database data as of January 31, 2024
The information shown here is based on data records that are not current. Our latest records for WEST COVINA MEDICAL CENTER, INC is from November 08, 2023 and our latest database records are as of January 31, 2024. It is not clear why WEST COVINA MEDICAL CENTER, INC is no longer in the database. Take care when reviewing this information to confirm that the hospital is still operating.
A Review of the Data
Prepared by Richard Saunders as of January 31, 2024.
The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of WEST COVINA MEDICAL CENTER, INC. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with WEST COVINA MEDICAL CENTER, INC, Survey Analysis.)
In the briefest summary, WEST COVINA MEDICAL CENTER, INC is one of the types of hospitals called Acute Care Hospitals. It is in WEST COVINA, CA. IT HAS NOT BEEN RATED BY CMS . Its type of ownership is Proprietary. The facility's Medicare ID is 50096. It DOES NOT provide emergency services. There are 24 medical professionals and 18 doctor groups affiliated with the hospital. On average at WEST COVINA MEDICAL CENTER, INC, emergency patients were charged $32,586. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.
No survey data is available for WEST COVINA MEDICAL CENTER, INC.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for WEST COVINA MEDICAL CENTER, INC
Address:
725 S ORANGE AVE
WEST COVINA, CA
91790
(626) 338-8481
Click for Map
Medicare Provider Number:
50096
Type:
Acute Care Hospitals
Ownership:
Proprietary
Overall Hospital Quality Star Rating for WEST COVINA MEDICAL CENTER, INC
Overall Rating: Not Available
The Overall Hospital Quality Star Rating for WEST COVINA MEDICAL CENTER, INC summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WEST COVINA MEDICAL CENTER, INC to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Not Available % |
Patients who reported that their nurses "Usually" communicated well | Not Available % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Always" listened carefully to them | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Not Available % |
Patients who reported that their nurses "Usually" listened carefully to them | Not Available % |
Patients who reported that their nurses "Always" explained things in a way they could understand | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Always" communicated well | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Not Available % |
Patients who reported that their doctors "Usually" communicated well | Not Available % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Always" listened carefully to them | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Not Available % |
Patients who reported that their doctors "Usually" listened carefully to them | Not Available % |
Patients who reported that their doctors "Always" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Not Available % |
Patients who reported that they "Always" received help as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received help as soon as they wanted | Not Available % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that staff "Always" explained about medicines before giving it to them | Not Available % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Not Available % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Not Available % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Not Available % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Not Available % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Not Available % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Not Available % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Not Available % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Not Available % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Not Available % |
Patients who reported that YES, they were given information about what to do during their recovery at home | Not Available % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Not Available % |
Patients who reported that YES, they did discuss whether they would need help after discharge | Not Available % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Not Available % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Not Available % |
Patients who "Agree" they understood their care when they left the hospital | Not Available % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Not Available % |
Patients who "Strongly Agree" they understood their care when they left the hospital | Not Available % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Agree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who reported that their room and bathroom were "Always" clean | Not Available % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Not Available % |
Patients who reported that their room and bathroom were "Usually" clean | Not Available % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | Not Available % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Not Available % |
Patients who reported that the area around their room was "Usually" quiet at night | Not Available % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Not Available % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Not Available % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Not Available % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Not Available % |
Patients who reported YES, they would definitely recommend the hospital | Not Available % |
Patients who reported YES, they would probably recommend the hospital | Not Available % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of WEST COVINA MEDICAL CENTER, INC, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WEST COVINA MEDICAL CENTER, INC provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for WEST COVINA MEDICAL CENTER, INC: Not Available
Detailed table for spending and period for patients at WEST COVINA MEDICAL CENTER, INC:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $26 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $0 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $17 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $6 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $3 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $364 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $6,050 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $0 |
Carrier (During Index Hospital Admission) | $537 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $208 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $0 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,057 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $243 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $22,716 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $140 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,219 |
Total (Complete Episode) | $32,586 |
Infection Rates at WEST COVINA MEDICAL CENTER, INC
These measures show how often patients at WEST COVINA MEDICAL CENTER, INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection: Number of Device Days | 9.00 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.01 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 5.00 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.00 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0.00 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Number of Procedures | Not Available / Not Available |
SSI - Colon Surgery: Predicted Cases | Not Available / Not Available |
SSI - Colon Surgery: Observed Cases | Not Available / Not Available |
SSI - Colon Surgery | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Patient Days | 766.00 / Not Available |
MRSA Bacteremia: Predicted Cases | 0.01 / Not Available |
MRSA Bacteremia: Observed Cases | 0.00 / Not Available |
MRSA Bacteremia | Not Available / Not Available |
Clostridium Difficile (C.Diff): Lower Confidence Limit | Not Available / Not Available |
Clostridium Difficile (C.Diff): Upper Confidence Limit | Not Available / Not Available |
Clostridium Difficile (C.Diff): Patient Days | 766.00 / Not Available |
Clostridium Difficile (C.Diff): Predicted Cases | 0.17 / Not Available |
Clostridium Difficile (C.Diff): Observed Cases | 0.00 / Not Available |
Clostridium Difficile (C.Diff) | Not Available / Not Available |
How WEST COVINA MEDICAL CENTER, INC Compares to Other Similar Facilities
This is how WEST COVINA MEDICAL CENTER, INC compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in WEST COVINA, CA
Worst Hospitals in WEST COVINA, CA
Percentages of Complications and Deaths at WEST COVINA MEDICAL CENTER, INC
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | NA | Not Enough Data |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 7.7% | SAME |
Death rate for heart failure patients | NA | Not Enough Data |
Death rate for pneumonia patients | 16.3% | SAME |
Death rate for stroke patients | NA | Not Enough Data |
Pressure ulcer rate | 0.52% | SAME |
Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
Iatrogenic pneumothorax rate | 0.24% | SAME |
In-hospital fall with hip fracture rate | 0.09% | SAME |
Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
Postoperative respiratory failure rate | NA | Not Enough Data |
Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
Postoperative sepsis rate | NA | Not Enough Data |
Postoperative wound dehiscence rate | NA | Not Enough Data |
Abdominopelvic accidental puncture or laceration rate | 1.1% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.98% | SAME |
Skilled Nursing Facilities Near WEST COVINA MEDICAL CENTER, INC
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WEST COVINA MEDICAL CENTER, INC ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with WEST COVINA MEDICAL CENTER, INC
There are 24 doctors and 18 medical groups that are affiliated with WEST COVINA MEDICAL CENTER, INC.
Affiliated Doctor Groups
- NOBLEQUEST HEALTH FOUNDATION INC
- CARE PLUS MEDICAL GROUP INC
- GERIHEAL PC
- CHRISTOPHER W CHU MD INC
- NEW WORLD MULTISPECIALTY MEDICAL GROUP INC
- ADDIS MEDICAL GROUP A MEDICAL CORPORATION
- WILLIAM GILLESPIE AND ASSOCIATES INC
- JIMMY C. HUANG, DO, A PROFESSIONAL CORP
- OCEANSIDE MEDICAL GROUP A MEDICAL CORPORATION
- ADVANCED HEMATOLOGY ONCOLOGY MEDICAL GROUP INC
- VIP NEPHROLOGY INC
- VORTEX MENTAL HEALTH
- RAJ PRASAD MD, INC.
- MOIEZ KHANKHANIAN, M.D. INC
- WECARE SHAN INC
- PRODE P PASCUAL MD INC
- RONALD J PHILIPP DO A PROF CORP
- CHEST AND CRITICAL CARE CONSULTANTS A MEDICAL GROUP
Affiliated Doctors
- MARIA VICTORIA ALFARO ( INTERNAL MEDICINE - CARE PLUS MEDICAL GROUP INC )
- BRITTANY BRINLEY ( INTERNAL MEDICINE - GERIHEAL PC )
- CHRISTOPHER CHU ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - CHRISTOPHER W CHU MD INC )
- LORAINE DIEGO ( FAMILY PRACTICE - NEW WORLD MULTISPECIALTY MEDICAL GROUP INC )
- HIRUY GESSESSE ( PSYCHIATRY - ADDIS MEDICAL GROUP A MEDICAL CORPORATION )
- WILLIAM GILLESPIE ( PSYCHIATRY - WILLIAM GILLESPIE AND ASSOCIATES INC )
- ANIL GUPTA ( INTERNAL MEDICINE )
- JIMMY HUANG ( FAMILY PRACTICE - JIMMY C. HUANG, DO, A PROFESSIONAL CORP )
- GADSON JOHNSON ( PSYCHIATRY - OCEANSIDE MEDICAL GROUP A MEDICAL CORPORATION )
- NIDA KICHKLA ( NURSE PRACTITIONER - WILLIAM GILLESPIE AND ASSOCIATES INC )
- ROMAN KLEYNBERG ( HEMATOLOGY/ONCOLOGY - ADVANCED HEMATOLOGY ONCOLOGY MEDICAL GROUP INC )
- BRUCE LYONS ( CLINICAL PSYCHOLOGIST - ADDIS MEDICAL GROUP A MEDICAL CORPORATION )
- LAKSHMAN MAKANDURA ( INTERNAL MEDICINE )
- AJMAL MOHAMMAD ( NURSE PRACTITIONER - MOIEZ KHANKHANIAN, M.D. INC )
- KINGSLEY OFOEGBU ( INTERNAL MEDICINE )
- CESAR PALANA ( INTERNAL MEDICINE )
- PRODE PASCUAL ( INTERNAL MEDICINE - PRODE P PASCUAL MD INC )
- RONALD PHILIPP ( FAMILY PRACTICE - RONALD J PHILIPP DO A PROF CORP )
- JO ANN PULLEN ( INTERNAL MEDICINE )
- MARK SAMONTE ( GENERAL PRACTICE )
- MEERA SOHAIL ( INTERNAL MEDICINE - CHEST AND CRITICAL CARE CONSULTANTS A MEDICAL GROUP )
- OLIVER SOLOMON ( INTERNAL MEDICINE )
- FUN WONG ( NURSE PRACTITIONER - VORTEX MENTAL HEALTH )
- YAN ZHANG ( INTERNAL MEDICINE )