MISSION COMMUNITY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare MISSION COMMUNITY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 46%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MISSION COMMUNITY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MISSION COMMUNITY HOSPITAL, Survey Analysis.)

In the briefest summary, MISSION COMMUNITY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in PANORAMA CITY, CA. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50704. It DOES NOT provide emergency services. There are 98 medical professionals and 56 doctor groups affiliated with the hospital. On average at MISSION COMMUNITY HOSPITAL, emergency patients were charged $30,995. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, only 46% of the patients surveyed definitely recommended MISSION COMMUNITY HOSPITAL, while 21% did not recommend going to MISSION COMMUNITY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MISSION COMMUNITY HOSPITAL

Address:

14850 ROSCOE BLVD
PANORAMA CITY, CA 91402
(818) 904-3100
Click for Map

Medicare Provider Number:

50704

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for MISSION COMMUNITY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for MISSION COMMUNITY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MISSION COMMUNITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 12 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 15 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 64 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 15 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 71 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 62 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 16 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 59 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 18 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 32 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 62 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 20 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 21 %
Patients who reported that YES, they were given information about what to do during their recovery at home 79 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 22 %
Patients who reported that YES, they did discuss whether they would need help after discharge 78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 20 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 80 %
Patients who "Agree" they understood their care when they left the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 13 %
Patients who "Strongly Agree" they understood their care when they left the hospital 37 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 19 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 27 %
Patients who "Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 37 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 46 %
Patients who reported that their room and bathroom were "Always" clean 65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 26 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 51 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 21 %
Patients who reported YES, they would definitely recommend the hospital 46 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MISSION COMMUNITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MISSION COMMUNITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MISSION COMMUNITY HOSPITAL: Not Available

Detailed table for spending and period for patients at MISSION COMMUNITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $26
Hospice (1 to 3 days Prior to Index Hospital Admission) $5
Inpatient (1 to 3 days Prior to Index Hospital Admission) $12
Outpatient (1 to 3 days Prior to Index Hospital Admission) $166
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $20
Carrier (1 to 3 days Prior to Index Hospital Admission) $730
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,014
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $17
Carrier (During Index Hospital Admission) $2,031
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $705
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $129
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,444
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $740
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $9,873
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $117
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,944
Total (Complete Episode) $30,995

Infection Rates at MISSION COMMUNITY HOSPITAL

These measures show how often patients at MISSION COMMUNITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 1.32 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 4.16 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days 6,464.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.91 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 12.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards) 2.44 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 1.45 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 4.03 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 8,231.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 6.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 15.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards) 2.50 / Worse
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 5.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.15 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.68 / Same
MRSA Bacteremia: Upper Confidence Limit 5.17 / Same
MRSA Bacteremia: Patient Days 23,493.00 / Same
MRSA Bacteremia: Predicted Cases 1.87 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 2.14 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.81 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 2.25 / Same
Clostridium Difficile (C.Diff): Patient Days 23,493.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 10.76 / Same
Clostridium Difficile (C.Diff): Observed Cases 15.00 / Same
Clostridium Difficile (C.Diff) 1.40 / Same

How MISSION COMMUNITY HOSPITAL Compares to Other Similar Facilities

This is how MISSION COMMUNITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PANORAMA CITY, CA

Worst Hospitals in PANORAMA CITY, CA

Percentages of Complications and Deaths at MISSION COMMUNITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.1% SAME
Death rate for heart failure patients 10% SAME
Death rate for pneumonia patients 13.1% Better
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.13% SAME
Death rate among surgical inpatients with serious treatable complications 162.89% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.95% SAME
Postoperative acute kidney injury requiring dialysis rate 1.55% SAME
Postoperative respiratory failure rate 13.22% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.8% SAME
Postoperative sepsis rate 5.65% SAME
Postoperative wound dehiscence rate 1.92% SAME
Abdominopelvic accidental puncture or laceration rate 1.35% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.99% SAME

Skilled Nursing Facilities Near MISSION COMMUNITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MISSION COMMUNITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Temple City Healthcare 5:
Clear View Sanitarium 5:
High Valley Lodge 5:
Eisenberg Village 5:
Hollenbeck Palms 5:
Huntington Post Acute 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Granada Hills Convalescent 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Lake Balboa Care Center 5:
Brookfield Healthcare Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Pine Grove Healthcare and Wellness Centre, LP 5:
Alden Terrace Convalescent Hospital 5:
White Memorial Medical Ctr Dp 5:
Clear View Convalescent Center 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Guardian Rehabilitation Hospital 5:
Marycrest Manor 5:
Joyce Eisenberg Keefer Medical Center D/p Snf 5:
Whittier Nursing and Wellness Center, Inc 5:
Monterey Park Conv Hosp 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Simi Healthcare Center 5:
Veterans Home of California - West Los Angeles 5:
Greater El Monte Community Hos 5:
Del Mar Convalescent Hospital 5:
Artesia Christian Home Inc. 5:
Oakpark Healthcare Center 5:
Totally Kids Specialty Healthcare - Sun Valley 5:
Oakview Skilled Nursing 5:
Meadowbrook Behavioral Health Center 5:
Sherman Oaks Hospital Snf Dp 5:
Osage Healthcare and Wellness Centre 5:
Grancell Village of The Jewish Homes For The Aging 5:
Solheim Senior Community 5:
Lotus Care Center 4:
The Californian-Pasadena 4:
College Vista Post-Acute 4:
San Marino Healthcare Center 4:
Glendale Healthcare Center 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
South Pasadena Care Center 4:
Baldwin Gardens Nursing Center 4:
San Gabriel Valley Medical Ctr D/p Snf 4:
Heritage Manor 4:
Los Angeles Comm Hospital 4:
Arcadia Care Center 4:
Ivy Creek Healthcare and Wellness Centre 4:
Southern California Hosp at Culver City D/p Snf 4:
Country Manor Healthcare 4:
East Los Angeles Doctors Hosp 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
The Hills Healthcare Center 4:
Mission Care Center 4:
Paramount Convalescent Hosp. 4:
Panorama Gardens Nursing and Rehabilitation Center 4:
Villa Scalabrini Special Care 4:
Montrose Springs Skilled Nursing and Wellness Center 4:
Santa Monica Health Care Center 4:
Monterey Healthcare and Wellness Centre, LP 4:
Vineland Post Acute 4:
San Gabriel Conv Center 4:
Montrose Healthcare Center 4:
Brighton Care Center 4:
Saint Vincent Healthcare 4:
Dreier's Nursing Care Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Pasadena Park Healthcare and Wellness Center 4:
Sunset Manor Conv Hosp 4:
Broadway Healthcare Center 4:
Villa Del Rio Gardens 4:
Providence Holy Cross Med Ctr D/p Snf 4:
Autumn Hills Health Care Center 4:
Mid-Wilshire Health Care Cntr 4:
Memorial Hospital of Gardena D/p Snf 4:
Broadway Manor Care Center 4:
Rose Villa Health Care Center 4:
Socal Post-Acute Care 4:
Westlake Convalescent Hospital 4:
Ararat Post Acute 4:
Bonnie Brae Skilled Nursing 4:
El Rancho Vista Health Care Center 3:
Marina Pointe Healthcare and Subacute 3:
Villa Del Sol Post Acute 3:
Southland 3:
Leisure Glen Post Acute Care Center 3:
Gardena Convalescent Center 3:
Hawthorne Healthcare and Wellness Centre, LP 3:
Skyline Healthcare Center - La 3:
Glenhaven Healthcare 3:
Granada Post Acute 3:
Burlington Convalescent Hospital 3:
Alcott Rehabilitation Hospital 3:
Fidelity Health Care 3:
Alhambra Healthcare and Wellness Centre, LP 3:
Palazzo Post Acute 3:
Good Shepherd Health Care Center of Santa Monica 3:
Hollywood Premier Healthcare Center 3:

Medical Groups Affiliated with MISSION COMMUNITY HOSPITAL

There are 98 doctors and 56 medical groups that are affiliated with MISSION COMMUNITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MISSION COMMUNITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MISSION COMMUNITY HOSPITAL.