THE HOSPITALS OF PROVIDENCE - EAST CAMPUS Review

Get Information, Ratings, Surveys, and Compare THE HOSPITALS OF PROVIDENCE - EAST CAMPUS to other hospitals

Overall Hospital Rating: ; HCAPS approval: 58%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of THE HOSPITALS OF PROVIDENCE - EAST CAMPUS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with THE HOSPITALS OF PROVIDENCE - EAST CAMPUS, Survey Analysis.)

In the briefest summary, THE HOSPITALS OF PROVIDENCE - EAST CAMPUS is one of the types of hospitals called Acute Care Hospitals. It is in EL PASO, TX. Its five star rating is 3 . Its type of ownership is Proprietary. The facility's Medicare ID is 670047. It does provide emergency services. There are 249 medical professionals and 75 doctor groups affiliated with the hospital. On average at THE HOSPITALS OF PROVIDENCE - EAST CAMPUS, emergency patients were charged $24,793. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 58% of the patients surveyed definitely recommended THE HOSPITALS OF PROVIDENCE - EAST CAMPUS, while only 15% did not recommend going to THE HOSPITALS OF PROVIDENCE - EAST CAMPUS.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for THE HOSPITALS OF PROVIDENCE - EAST CAMPUS

Address:

3280 JOE BATTLE BLVD
EL PASO, TX 79938
(915) 856-7349
Click for Map

Medicare Provider Number:

670047

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for THE HOSPITALS OF PROVIDENCE - EAST CAMPUS

Overall Rating:



The Overall Hospital Quality Star Rating for THE HOSPITALS OF PROVIDENCE - EAST CAMPUS summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for THE HOSPITALS OF PROVIDENCE - EAST CAMPUS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 13 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 71 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 20 %
Patients who reported that their nurses "Always" listened carefully to them 60 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 14 %
Patients who reported that their nurses "Usually" listened carefully to them 26 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 15 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 12 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 74 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 13 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 47 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 25 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 43 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 26 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 20 %
Patients who reported that YES, they were given information about what to do during their recovery at home 80 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 22 %
Patients who reported that YES, they did discuss whether they would need help after discharge 78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 13 %
Patients who "Strongly Agree" they understood their care when they left the hospital 42 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 16 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 36 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 12 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 48 %
Patients who reported that their room and bathroom were "Always" clean 55 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 21 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 28 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 15 %
Patients who reported YES, they would definitely recommend the hospital 58 %
Patients who reported YES, they would probably recommend the hospital 27 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of THE HOSPITALS OF PROVIDENCE - EAST CAMPUS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the THE HOSPITALS OF PROVIDENCE - EAST CAMPUS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for THE HOSPITALS OF PROVIDENCE - EAST CAMPUS: Not Available

Detailed table for spending and period for patients at THE HOSPITALS OF PROVIDENCE - EAST CAMPUS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $15
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $10
Outpatient (1 to 3 days Prior to Index Hospital Admission) $153
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $601
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,661
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $30
Carrier (During Index Hospital Admission) $1,769
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $707
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $181
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,711
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,002
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,135
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $110
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,696
Total (Complete Episode) $24,793

Infection Rates at THE HOSPITALS OF PROVIDENCE - EAST CAMPUS

These measures show how often patients at THE HOSPITALS OF PROVIDENCE - EAST CAMPUS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.89 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 6,388.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.55 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.18 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.98 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,976.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.02 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.20 / Better
SSI - Colon Surgery: Lower Confidence Limit -- / Better
SSI - Colon Surgery: Upper Confidence Limit 0.95 / Better
SSI - Colon Surgery: Number of Procedures 113.00 / Better
SSI - Colon Surgery: Predicted Cases 3.16 / Better
SSI - Colon Surgery: Observed Cases 0.00 / Better
SSI - Colon Surgery 0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 39.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.33 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.14 / Same
MRSA Bacteremia: Upper Confidence Limit 2.68 / Same
MRSA Bacteremia: Patient Days 68,010.00 / Same
MRSA Bacteremia: Predicted Cases 2.47 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.81 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.40 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.90 / Better
Clostridium Difficile (C.Diff): Patient Days 60,586.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 37.69 / Better
Clostridium Difficile (C.Diff): Observed Cases 23.00 / Better
Clostridium Difficile (C.Diff) 0.61 / Better

How THE HOSPITALS OF PROVIDENCE - EAST CAMPUS Compares to Other Similar Facilities

This is how THE HOSPITALS OF PROVIDENCE - EAST CAMPUS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in EL PASO, TX

Worst Hospitals in EL PASO, TX

Percentages of Complications and Deaths at THE HOSPITALS OF PROVIDENCE - EAST CAMPUS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 11.7% SAME
Death rate for pneumonia patients 19.3% SAME
Death rate for stroke patients 15% SAME
Pressure ulcer rate 0.42% SAME
Death rate among surgical inpatients with serious treatable complications 200.03% SAME
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.2% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 2.74% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.9% SAME
Abdominopelvic accidental puncture or laceration rate 0.94% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Medical Groups Affiliated with THE HOSPITALS OF PROVIDENCE - EAST CAMPUS

There are 249 doctors and 75 medical groups that are affiliated with THE HOSPITALS OF PROVIDENCE - EAST CAMPUS.

Affiliated Doctor Groups


The list of medical professionals associated with THE HOSPITALS OF PROVIDENCE - EAST CAMPUS is very long, so we have added another pages. See a list of medical professionals associated with THE HOSPITALS OF PROVIDENCE - EAST CAMPUS.