MEDICAL CITY DALLAS HOSPITAL Review

Get Information, Ratings, Surveys, and Compare MEDICAL CITY DALLAS HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 72%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MEDICAL CITY DALLAS HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MEDICAL CITY DALLAS HOSPITAL, Survey Analysis.)

In the briefest summary, MEDICAL CITY DALLAS HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in DALLAS, TX. Its five star rating is 4 . Its type of ownership is Proprietary. The facility's Medicare ID is 450647. It does provide emergency services. There are 534 medical professionals and 151 doctor groups affiliated with the hospital. On average at MEDICAL CITY DALLAS HOSPITAL, emergency patients were charged $29,260. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 72% of the patients surveyed definitely recommended MEDICAL CITY DALLAS HOSPITAL, while only 7% did not recommend going to MEDICAL CITY DALLAS HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MEDICAL CITY DALLAS HOSPITAL

Address:

7777 FOREST LANE
DALLAS, TX 75230
(972) 566-6222
Click for Map

Medicare Provider Number:

450647

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for MEDICAL CITY DALLAS HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for MEDICAL CITY DALLAS HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEDICAL CITY DALLAS HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Agree" that they understood their responsiblities in managing their health 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 69 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 25 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MEDICAL CITY DALLAS HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEDICAL CITY DALLAS HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEDICAL CITY DALLAS HOSPITAL: Not Available

Detailed table for spending and period for patients at MEDICAL CITY DALLAS HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $17
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $53
Outpatient (1 to 3 days Prior to Index Hospital Admission) $98
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $14
Carrier (1 to 3 days Prior to Index Hospital Admission) $669
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,578
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $34
Carrier (During Index Hospital Admission) $2,080
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $620
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $155
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,440
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $864
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,437
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $161
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,028
Total (Complete Episode) $29,260

Infection Rates at MEDICAL CITY DALLAS HOSPITAL

These measures show how often patients at MEDICAL CITY DALLAS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.52 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.19 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 28,613.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 28.58 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 23.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 12,298.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 13.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.65 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.64 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.63 / Same
SSI - Colon Surgery: Number of Procedures 206.00 / Same
SSI - Colon Surgery: Predicted Cases 5.78 / Same
SSI - Colon Surgery: Observed Cases 8.00 / Same
SSI - Colon Surgery 1.38 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.11 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.15 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 835.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 7.11 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 0.42 / Same
MRSA Bacteremia: Lower Confidence Limit 0.42 / Same
MRSA Bacteremia: Upper Confidence Limit 1.38 / Same
MRSA Bacteremia: Patient Days 207,592.00 / Same
MRSA Bacteremia: Predicted Cases 13.90 / Same
MRSA Bacteremia: Observed Cases 11.00 / Same
MRSA Bacteremia 0.79 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.45 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.75 / Better
Clostridium Difficile (C.Diff): Patient Days 199,212.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 102.41 / Better
Clostridium Difficile (C.Diff): Observed Cases 60.00 / Better
Clostridium Difficile (C.Diff) 0.59 / Better

How MEDICAL CITY DALLAS HOSPITAL Compares to Other Similar Facilities

This is how MEDICAL CITY DALLAS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DALLAS, TX

Worst Hospitals in DALLAS, TX

Percentages of Complications and Deaths at MEDICAL CITY DALLAS HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients 1.9% SAME
Death rate for COPD patients 10.7% SAME
Death rate for heart failure patients 10.2% SAME
Death rate for pneumonia patients 18% SAME
Death rate for stroke patients 12.2% SAME
Pressure ulcer rate 0.18% SAME
Death rate among surgical inpatients with serious treatable complications 139.01% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.76% SAME
Postoperative acute kidney injury requiring dialysis rate 1.17% SAME
Postoperative respiratory failure rate 13.38% Worse
Perioperative pulmonary embolism or deep vein thrombosis rate 1.67% Better
Postoperative sepsis rate 3.05% SAME
Postoperative wound dehiscence rate 1.53% SAME
Abdominopelvic accidental puncture or laceration rate 0.81% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.79% SAME

Skilled Nursing Facilities Near MEDICAL CITY DALLAS HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEDICAL CITY DALLAS HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Prestonwood Rehabilitation and Nursing Center Inc 5:
Grapevine Medical Lodge 5:
Villages of Lake Highlands 5:
Highland Meadows Health and Rehab 5:
The Legacy Midtown Park 5:
Good Samaritan Society-Denton Village 5:
Arbrook Plaza 5:
Ventana By Buckner 5:
C C Young Memorial Home 5:
Pure Health Transitional Care at Thr Arlington 5:
Pure Health Transitional Care at Texas Health Pres 5:
The Belmont at Twin Creeks 5:
The Plaza at Edgemere 5:
Continuing Care at Highland Springs 5:
Christian Care Center 5:
Palomino Place 5:
Windsor Gardens 5:
Lake Village Nursing and Rehabilitation Center 4:
Walnut Place 4:
Caraday Mesquite 4:
Presbyterian Village North Special Care Ctr 4:
Bear Creek Nursing and Rehabilitation 4:
Keller Oaks Healthcare Center 4:
Town Hall Estates Arlington Inc 4:
Parkwood Healthcare Community 4:
Denton Rehabilitation and Nursing Center 4:
Life Care Center of Plano 4:
Beltline Healthcare Center 4:
La Dora Nursing and Rehabilitation Center 4:
San Remo 4:
Vista Ridge Nursing and Rehabilitation Center 4:
Town East Rehabilitation and Healthcare Center 4:
Signature Pointe 4:
Ashford Hall 4:
Forum Parkway Health and Rehabilitation 4:
Belterra Health and Rehab 4:
Good Samaritan Society -- Lake Forest Village 4:
The Healthcare Resort of Plano 4:
Rambling Oaks Courtyard Extensive Care Community 3:
The Legacy at Willow Bend 3:
The Lennwood Nursing and Rehabilitation 3:
Ridgecrest Healthcare and Rehabilitation Center 3:
The Pavilion at Creekwood 3:
The Manor at Seagoville 3:
Stonemere Rehabilitation Center 3:
Hollymead 3:
Beacon Harbor Healthcare and Rehabilitation 3:
Brentwood Place Three 3:
Accel at Willow Bend 3:
Crestview Court 3:
Rowlett Health and Rehabilitation Center 3:
The Rehabilitation and Wellness Centre of Dallas LLC 3:
Le Reve Rehabilitation and Memory Care 3:
Discovery Village at Southlake 3:
Heritage Gardens Rehabilitation and Healthcare 3:
The Madison On Marsh 3:
Irving Nursing and Rehabilitation 3:
Cottonwood Creek Healthcare Community 3:
Balch Springs Nursing Home 3:
Methodist Transitional Care Center-Desoto LLC 3:
Heritage at Turner Park Health and Rehab 3:
Bedford Wellness and Rehabilitation 3:
Mckinney Healthcare and Rehabilitation Center 3:
Matlock Place Health and Rehabilitation Center 3:
Greenbrier Health Care Center 3:
Prairie Estates 3:
Lexington Medical Lodge 3:
Traymore Nursing Center 3:
Farmersville Health and Rehabilitation 3:
Mesquite Tree Nursing Center 2:
Northgate Plaza 2:
Five Points at Lake Highlands Nursing and Rehab 2:
Las Brisas Rehabilitation and Wellness Suites 2:
Advanced Health and Rehab Center of Garland 2:
Senior Care Health and Rehabilitation Center - Dal 2:
City of Ennis Dba Broadmoor Medical Lodge 2:
The Laurenwood Nursing and Rehabilitation 2:
Edgewood Rehabilitation and Care Center 2:
The Highlands Guest Care Center LLC 2:
Garnet Hill Rehabilitation and Skilled Care 2:
Lakewest Rehabilitation and Skilled Care 2:
Brentwood Place Two 2:
Simpson Place 2:
Brentwood Place Four 2:
Willowbend Nursing and Rehabilitation Center 2:
Landmark of Plano Rehabilitation and Nursing Cente 2:
Green Oaks Nursing and Rehabilitation 2:
Cross Timbers Rehabilitation and Healthcare Center 2:
Brookhaven Nursing and Rehabilitation Center 2:
Carrara 2:
Lancaster Ltc Partners Inc 2:
The Villages of Dallas 2:
The Hillcrest of North Dallas 2:
Remington Transitional Care of Richardson 2:
Arapaho Rehabilitation and Care Center 2:
Hurst Plaza Nursing and Rehab 2:
The Villa at Mountain View 2:
Autumn Leaves 2:
Arlington Residence and Rehabilitation Center 2:
Golden Acres Living and Rehabilitation Center 2:

Medical Groups Affiliated with MEDICAL CITY DALLAS HOSPITAL

There are 534 doctors and 151 medical groups that are affiliated with MEDICAL CITY DALLAS HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MEDICAL CITY DALLAS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MEDICAL CITY DALLAS HOSPITAL.