DALLAS REGIONAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare DALLAS REGIONAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 53%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of DALLAS REGIONAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with DALLAS REGIONAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, DALLAS REGIONAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in MESQUITE, TX. Its five star rating is 3 . Its type of ownership is Proprietary. The facility's Medicare ID is 450688. It does provide emergency services. There are 112 medical professionals and 54 doctor groups affiliated with the hospital. On average at DALLAS REGIONAL MEDICAL CENTER, emergency patients were charged $27,104. This is lower than the state average of $27,898. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 53% of the patients surveyed definitely recommended DALLAS REGIONAL MEDICAL CENTER, while only 13% did not recommend going to DALLAS REGIONAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for DALLAS REGIONAL MEDICAL CENTER

Address:

1011 NORTH GALLOWAY AVENUE
MESQUITE, TX 75149
(214) 320-7000
Click for Map

Medicare Provider Number:

450688

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for DALLAS REGIONAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for DALLAS REGIONAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DALLAS REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 10 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 76 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 24 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 19 %
Patients who reported that YES, they were given information about what to do during their recovery at home 81 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 23 %
Patients who reported that YES, they did discuss whether they would need help after discharge 77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 39 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 31 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 47 %
Patients who reported that their room and bathroom were "Always" clean 66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 13 %
Patients who reported YES, they would definitely recommend the hospital 53 %
Patients who reported YES, they would probably recommend the hospital 34 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of DALLAS REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DALLAS REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for DALLAS REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at DALLAS REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $16
Hospice (1 to 3 days Prior to Index Hospital Admission) $10
Inpatient (1 to 3 days Prior to Index Hospital Admission) $29
Outpatient (1 to 3 days Prior to Index Hospital Admission) $59
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $104
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $14
Carrier (1 to 3 days Prior to Index Hospital Admission) $773
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,753
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,325
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $493
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $297
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,064
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $729
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,134
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $120
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,166
Total (Complete Episode) $27,104

Infection Rates at DALLAS REGIONAL MEDICAL CENTER

These measures show how often patients at DALLAS REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.50 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,730.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.96 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,393.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.13 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 11.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.31 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 9.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.08 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 2.04 / Same
MRSA Bacteremia: Patient Days 28,907.00 / Same
MRSA Bacteremia: Predicted Cases 1.47 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.00 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.34 / Better
Clostridium Difficile (C.Diff): Patient Days 27,075.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 14.47 / Better
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Better
Clostridium Difficile (C.Diff) 0.07 / Better

How DALLAS REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how DALLAS REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MESQUITE, TX

Worst Hospitals in MESQUITE, TX

Percentages of Complications and Deaths at DALLAS REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.2% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 16.1% SAME
Death rate for stroke patients 14.2% SAME
Pressure ulcer rate 0.78% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.38% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 3.44% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.97% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.02% SAME

Skilled Nursing Facilities Near DALLAS REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DALLAS REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Pure Health Transitional Care at Texas Health Pres 5:
C C Young Memorial Home 5:
Ventana By Buckner 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
Windsor Gardens 5:
The Plaza at Edgemere 5:
The Legacy Midtown Park 5:
Continuing Care at Highland Springs 5:
Christian Care Center 5:
Villages of Lake Highlands 5:
Pearl Nordan Care Center - Nursing 5:
Highland Meadows Health and Rehab 5:
The Belmont at Twin Creeks 5:
Palomino Place 5:
Life Care Center of Plano 4:
Senior Care Beltline 4:
Lake Village Nursing and Rehabilitation Center 4:
Ashford Hall 4:
Presbyterian Village North Special Care Ctr 4:
Town East Rehabilitation and Healthcare Center 4:
The Healthcare Resort of Plano 4:
Country View Nursing and Rehabilitation 4:
Walnut Place 4:
San Remo 4:
Vista Ridge Nursing and Rehabilitation Center 4:
Caraday Mesquite 4:
Ridgecrest Healthcare and Rehabilitation Center 3:
Accel at Willow Bend 3:
Beacon Harbor Healthcare and Rehabilitation 3:
The Legacy at Willow Bend 3:
The Rehabilitation and Wellness Centre of Dallas LLC 3:
Le Reve Rehabilitation and Memory Care 3:
The Madison On Marsh 3:
Kemp Care Center 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Irving Nursing and Rehabilitation 3:
Balch Springs Nursing Home 3:
Methodist Transitional Care Center-Desoto LLC 3:
Rowlett Health and Rehabilitation Center 3:
Traymore Nursing Center 3:
Cottonwood Creek Healthcare Community 3:
Stonemere Rehabilitation Center 3:
Royse City Medical Lodge 3:
Heritage at Turner Park Health and Rehab 3:
The Manor at Seagoville 3:
The Lennwood Nursing and Rehabilitation 3:
Signature Pointe 3:
Crestview Court 3:
Broadmoor Medical Lodge 2:
Park Village Healthcare and Rehabilitation 2:
Lancaster Ltc Partners Inc 2:
Desoto Ltc Partners, Inc 2:
Senior Care Health and Rehabilitation Center - Dal 2:
The Highlands Guest Care Center LLC 2:
Brentwood Place Three 2:
Brentwood Place Two 2:
Brentwood Place Four 2:
Carrara 2:
Williamsburg Village Healthcare Campus 2:
Edgewood Rehabilitation and Care Center 2:
Mesquite Tree Nursing Center 2:
Lakewest Rehabilitation and Skilled Care 2:
Pleasant Valley Healthcare and Rehabilitation Cent 2:
Sunflower Park Health Care 2:
The Park In Plano 2:
Willowbend Nursing and Rehabilitation Center 2:
Arapaho Rehabilitation and Care Center 2:
Garnet Hill Rehabilitation and Skilled Care 2:
The Laurenwood Nursing and Rehabilitation 2:
The Villages of Dallas 2:
Remington Transitional Care of Richardson 2:
Landmark of Plano Rehabilitation and Nursing Cente 2:
Westridge Nursing and Rehabilitation 2:
Autumn Leaves 2:
Red Oak Health and Rehabilitation Center 2:
The Villa at Mountain View 2:
Golden Acres Living and Rehabilitation Center 2:
Terrell Healthcare Center 2:
The Villages On Macarthur 2:
Northgate Plaza 2:
Five Points at Lake Highlands Nursing and Rehab 2:
Brookhaven Nursing and Rehabilitation Center 2:
The Hillcrest of North Dallas 2:
Kaufman Healthcare Center 2:
Las Brisas Rehabilitation and Wellness Suites 2:
Advanced Health and Rehab Center of Garland 2:
The Meadows Health and Rehabilitation Center 1:
South Dallas Nursing and Rehabilitation 1:
Five Points Nursing and Rehabilitation 1:
Cheyenne Medical Lodge 1:
Brentwood Place One 1:
Midlothian Healthcare Center 1:
Cedar Hill Healthcare Center 1:
Garland Nursing and Rehabilitation 1:
Treemont Healthcare and Rehabilitation Center 1:
Rockwall Nursing Care Center 1:
Duncanville Healthcare and Rehabilitation Center 1:
Simpson Place 1:
Legend Oaks Healthcare and Rehabilitation Garland 1:
Carrollton Health and Rehabilitation Center 1:

Medical Groups Affiliated with DALLAS REGIONAL MEDICAL CENTER

There are 112 doctors and 54 medical groups that are affiliated with DALLAS REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with DALLAS REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with DALLAS REGIONAL MEDICAL CENTER.