BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE in ROWLETT, TX:
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Overall Rating:
Database data was released on January 25, 2023
About BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE
Rating:
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BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE is one of a type of hospitals called Acute Care Hospitals. It is located in ROWLETT, TX. Its five star rating is 3. It's type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450742.
EMERGENCY SERVICES: It does provide emergency services.
There are 419 medical professionals affiliated with BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE.
According to a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 69% of the patients surveyed definitely recommended BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE, while only 8% did not recommend going to BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE
Address:
6800 SCENIC DR
ROWLETT, TX
75088
(972) 412-2273
Click for Map
Medicare Provider Number:
450742
Type:
Acute Care Hospitals
Ownership:
Voluntary non-profit - Private
Overall Hospital Quality Star Rating for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE
Overall Rating:
The Overall Hospital Quality Star Rating for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
The methodology used to calculate Overall Star Ratings involves multiple steps to select, standardize, and calculate scores based on Care Compare measures. Overall Star Ratings are created using this seven-step process:
- Selection and standardization of measures for inclusion in the Overall Star Rating
- Assignment of measures to groups
- Calculation and standardization of measure group scores
- Calculation of hospital summary scores as a weighted average of available group scores
- Application of minimum thresholds for receiving an Overall Star Rating
- Assignment of hospitals to peer groups based on their number of measure groups (3, 4, or 5)
- Application of clustering algorithm to categorize summary scores into star ratings
For each hospital, a hospital summary score is calculated by taking the weighted average of the hospital’s scores for each measure group. The table below shows the weight applied to each measure group. The hospital summary score is then used to assign hospitals to star ratings, using k-means clustering within each peer group.
Measure group | Weight used in calculation |
---|---|
Mortality | 22% |
Safety | 22% |
Readmission | 22% |
Patient Experience | 22% |
Timely & Effective Care | 12% |
Note that these percentage weights are out of 100%. If a hospital has no measures in a certain measure group, the weighted percentage is redistributed proportionally to the other measure groups. For example, if a hospital had no measures in the Timely & Effective Care category, the 12% weight would be redistributed evenly as 25% for each of the Mortality, Safety of Care, Readmission and Patient Experience groups.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Cost of BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE: 104.11%
On average at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE, emergency patients were changed $24,086. This is lower than the state average of $26,387. It is also lower than the state average of $24,355.
More Information about the calculation of Medicare Spending Per Beneficiary for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE: The measure assesses Medicare Part A and Part B payments for services provided to a BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE during a spending-per-beneficiary episode that spans from three days prior to an inpatient hospital admission through 30 days after discharge. The payments included in this measure are price-standardized and risk-adjusted. The payment measures for heart attack, heart failure, pneumonia, and hip/knee replacement are estimates of payments associated with a 30-day episode of care for heart attack, heart failure, or pneumonia, or a 90-day episode of care for hip/knee replacement. The episode of care begins with the admission. For the heart attack, heart failure, and pneumonia measures, payments across multiple care settings, services, and supplies (inpatient, outpatient, skilled nursing facility, home health, hospice, physician/clinical laboratory/ambulance services, durable medical equipment, prosthetics/orthotics, and supplies) are assessed for the next 30 days. For hip/knee replacement, the measure includes all payments for the next 30 days but also includes payments related to the hip/knee replacement for days 31 – 90. For the heart attack, heart failure, pneumonia, and hip/knee replacement payment measures, payment rates are provided in the downloadable database and presented on the Hospital Care Compare website in terms of dollars. Hospitals’ rates are compared to the national mean payment to categorize whether a hospital’s payment rate is less than the national mean payment, no different than the national mean payment, or greater than the national mean payment, For some hospitals, the number of cases is too small to reliably compare their results to the national mean payment. The payment measures are not intended to be interpreted in isolation but to be considered in the context of existing quality measures such as CMS’s 30-day mortality measures for heart attack, heart failure, and pneumonia, and the 90-day complication measure for hip/knee replacement.
Detailed table for spending and period for patients at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $16 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $4 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $3 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $65 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $5 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $11 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $820 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $9,935 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $22 |
Carrier (During Index Hospital Admission) | $1,438 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $669 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $254 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $3,719 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $709 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $4,593 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $95 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,730 |
Total (Complete Episode) | $24,086 |
Infection Rates at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE
These measures show how often patients at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally. HAI measures provide information on infections that occur while the patient is in the hospital and include: central line-associated bloodstream infections (CLABSI), catheterassociated urinary tract infections (CAUTI), surgical site infection (SSI) from colon surgery or abdominal hysterectomy, methicillin-resistant Staphylococcus Aureus (MRSA) blood laboratory-identified events (bloodstream infections), and Clostridium difficile (C.diff.) laboratory-identified events (intestinal infections). The HAI measures show how often patients at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE contract certain infections during the course of their medical treatment, when compared to like hospitals. The CDC calculates a Standardized Infection Ratio (SIR) which may take into account the type of patient care location, number of patients with an existing infection, laboratory methods, hospital affiliation with a medical school, bed size of the hospital, patient age, and classification of patient health. SIRs are calculated for the hospital, the state, and the nation. Hospitals’ SIRs are compared to the national benchmark to determine if hospitals’ performance on these measures is better than the national benchmark (lower), no different than the national benchmark, or worse than the national benchmark (higher). The HAI measures apply to all patients treated in acute care hospitals, including adult, pediatric, neonatal, Medicare, and non-Medicare patients.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 1.40 / Worse |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 7.19 / Worse |
Central Line Associated Bloodstream Infection: Number of Device Days | 2,089.00 / Worse |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 1.74 / Worse |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 6.00 / Worse |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 3.45 / Worse |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.22 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 4.31 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 2,099.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 1.54 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 1.30 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.76 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 3.91 / Same |
SSI - Colon Surgery: Number of Procedures | 126.00 / Same |
SSI - Colon Surgery: Predicted Cases | 3.19 / Same |
SSI - Colon Surgery: Observed Cases | 6.00 / Same |
SSI - Colon Surgery | 1.88 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.03 / Same |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.81 / Same |
SSI - Abdominal Hysterectomy: Number of Procedures | 201.00 / Same |
SSI - Abdominal Hysterectomy: Predicted Cases | 1.76 / Same |
SSI - Abdominal Hysterectomy: Observed Cases | 1.00 / Same |
SSI - Abdominal Hysterectomy | 0.57 / Same |
MRSA Bacteremia: Lower Confidence Limit | 1.61 / Worse |
MRSA Bacteremia: Upper Confidence Limit | 7.28 / Worse |
MRSA Bacteremia: Patient Days | 46,080.00 / Worse |
MRSA Bacteremia: Predicted Cases | 1.90 / Worse |
MRSA Bacteremia: Observed Cases | 7.00 / Worse |
MRSA Bacteremia | 3.68 / Worse |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.07 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.40 / Better |
Clostridium Difficile (C.Diff): Patient Days | 39,701.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 27.72 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 5.00 / Better |
Clostridium Difficile (C.Diff) | 0.18 / Better |
How BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE Compares to Other Similar Facilities
This is how BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE compares to other similar hospitals nationally based on data provided to CMS.
Worst Hospitals in ROWLETT, TX
Percentages of Complications and Deaths at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | 13.1% | SAME |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 8.2% | SAME |
Death rate for heart failure patients | 10.3% | SAME |
Death rate for pneumonia patients | 17.3% | SAME |
Death rate for stroke patients | 12.4% | SAME |
Pressure ulcer rate | 0.09% | SAME |
Death rate among surgical inpatients with serious treatable complications | 127.54% | SAME |
Iatrogenic pneumothorax rate | 0.17% | SAME |
In-hospital fall with hip fracture rate | 0.06% | SAME |
Postoperative hemorrhage or hematoma rate | 2.33% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 0.87% | SAME |
Postoperative respiratory failure rate | 15.4% | Worse |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.48% | SAME |
Postoperative sepsis rate | 4.38% | SAME |
Postoperative wound dehiscence rate | 0.75% | SAME |
Abdominopelvic accidental puncture or laceration rate | 0.85% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1.1% | SAME |
Skilled Nursing Facilities Near BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE ranked by their CMS 5-Star Overall Rating.
Medical Professsionals Affiliated with BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE
These are the doctors affliated with this hospital:
- AMANDA ABBOTT ( HOSPICE/PALLIATIVE CARE - HEALTHTEXAS PROVIDER NETWORK )
- SULIEMAN ABDAL RAHEEM ( GASTROENTEROLOGY - HEALTHTEXAS PROVIDER NETWORK )
- HANY ABDELFATTAH ( EMERGENCY MEDICINE - CENTURY INTEGRATED PARTNERS, INC )
- SALIMA ABDUL WAHEED ( INTERNAL MEDICINE - HEALTHTEXAS PROVIDER NETWORK )
- WESLEY ACKER ( FAMILY PRACTICE - TEXAS HEALTH PHYSICIANS GROUP )
- JOSHUA ACREE ( ORTHOPEDIC SURGERY - LAKE POINTE ORTHOPAEDIC ASSOCIATES, PA )
- JEFFRY ADCOCK ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- MINHTU ADLE ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- KANTI AGRAWAL ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - CARDIOLOGY CONSULTANTS OF NORTH DALLAS PA )
- SOHAIL AHMED ( INTERNAL MEDICINE )
- JUNAID AHSAN ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- KARIM AL-AZIZI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - HEALTHTEXAS PROVIDER NETWORK )
- SAID ALBAHRA ( PATHOLOGY - SCOTT AND WHITE CLINIC )
- SYED ALI ( HOSPITALIST - KIDNEY CARE OF DALLAS PLLC )
- MANISH ALIGETI ( PSYCHIATRY - SCOTT AND WHITE CLINIC )
- MICHAEL ALLISON ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- AMRO ALSAID ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - HEALTHTEXAS PROVIDER NETWORK )
- BASHAR ALSHAREEF ( NEUROLOGY )
- LISA ALVAREZ ( GASTROENTEROLOGY - TEXAS DIGESTIVE DISEASE CONSULTANTS PLLC )
- ROSHON AMIN ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- ADEOLA AMUSAN ( INTERNAL MEDICINE )
- RUOSU AN ( VASCULAR SURGERY - VANGUARD VASCULAR AND VEIN, PLLC )
- AMY ANDUJAR ( PHYSICIAN ASSISTANT - HEALTHTEXAS PROVIDER NETWORK )
- OBIORA ANUSIONWU ( INTERVENTIONAL CARDIOLOGY - DALLAS MEDICAL PHYSICIAN GROUP )
- FATHIMA ARAB ( INTERNAL MEDICINE - HEALTHTEXAS PROVIDER NETWORK )
- INGRID ARNOLD DO ( FAMILY PRACTICE )
- SAMI ARSLANLAR ( GASTROENTEROLOGY - TEXAS DIGESTIVE DISEASE CONSULTANTS PLLC )
- SATYENDRA ARYA ( DIAGNOSTIC RADIOLOGY - EAGLE PARTNERS PLLC )
- STEVEN ARZE ( EMERGENCY MEDICINE - CENTURY INTEGRATED PARTNERS, INC )
- ALI ASHRAF ( ORTHOPEDIC SURGERY )
- AARON ASHTON ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- TODD ASPEGREN ( EMERGENCY MEDICINE - SOUTH CENTRAL PHYSICIANS PLLC )
- REBHI AWAD ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- MACARTHUR BAKER ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- AMIR BALUCH ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- STEVEN BANDER ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- SHIKHA BANSAL ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- ANTONIO BARKSDALE ( FAMILY PRACTICE - TEXAS HEALTH PHYSICIANS GROUP )
- HAROLD BARNARD ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- TYSON BARNES ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- DAVID BARNETT ( NEUROSURGERY - TEXAS NEUROSURGERY, LLP )
- JEREMY BATES ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- SURESH BELAME ( INTERNAL MEDICINE - HEALTHTEXAS PROVIDER NETWORK )
- RICHARD BELLINGER ( FAMILY PRACTICE - TEXAS HEALTH PHYSICIANS GROUP )
- ELIZABETH BELLOMY ( NURSE PRACTITIONER - WFO GROUP LLC )
- ABIGAIL BEREZOSKI ( NEUROLOGY - SCOTT AND WHITE CLINIC )
- ANDREW BERGGREN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - HEALTHTEXAS PROVIDER NETWORK )
- KENNETH BERNAL ( FAMILY PRACTICE - TEXAS HEALTH PHYSICIANS GROUP )
- SHAAD BIDIWALA ( NEUROSURGERY - TEXAS NEUROSURGERY, LLP )
- SOLOMON BIERMAN ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- RICHARD BLUESTEIN ( EMERGENCY MEDICINE - CENTURY INTEGRATED PARTNERS, INC )
- CATHERINE BRAUN ( PHYSICIAN ASSISTANT - ANDREW CHUNG, M.D. PLLC )
- CYNTHIA BRENCHLEY ( NURSE PRACTITIONER - DALLAS PULMONARY AND CRITICAL CARE, PA )
- CLAIRE BRENNER ( INFECTIOUS DISEASE - CLAIRE E BRENNER MD PA )
- JULIE BRISCOE ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- MATTHEW BRITT ( PODIATRY - ORTHOPAEDIC SPECIALISTS OF DALLAS PA )
- MARC BROWN ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- JAMI BRYAN ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- REBECCA BURCHFIEL ( FAMILY PRACTICE - TEXAS HEALTH PHYSICIANS GROUP )
- MOHAMMAD BURNEY ( ORTHOPEDIC SURGERY - ORTHOPAEDIC SPECIALISTS OF DALLAS PA )
- PAULO CALDERON ( FAMILY PRACTICE - HEALTHCARE ASSOCIATES OF IRVING PLLC )
- JUDY CANDLER ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- DAVID CARLSON ( FAMILY PRACTICE )
- JOEL CARP ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- AIMEE CARR ( UROLOGY - UROLOGY CLINICS OF NORTH TEXAS, PLLC )
- MARY CARVER ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- CHARLES CASSADY ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- CATHERINE CASTEEL ( PODIATRY - INTERVENTIONAL PARTNERS LLC )
- TANYA CHAMPA ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- CALVIN CHAN ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- ALIN CHANG ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- ANDREW CHANG ( OTOLARYNGOLOGY - LAKESIDE ALLERGY ENT LLP )
- MUHAMMAD CHAUDHRY ( NEPHROLOGY - DALLAS RENAL GROUP, P.A. )
- ASHA CHEKURI ( INTERNAL MEDICINE - WELLMED MEDICAL GROUP PA )
- YIDONG CHEN ( EMERGENCY MEDICINE - CENTURY INTEGRATED PARTNERS, INC )
- WILLIAM CHRISTENSEN ( INTERNAL MEDICINE - HEALTHTEXAS PROVIDER NETWORK )
- JACOB CHUN ( ORTHOPEDIC SURGERY - FAMILY ORTHOPEDICS AND REHABILITATION LLP )
- ANDREW CHUNG ( INTERNAL MEDICINE - ANDREW CHUNG, M.D. PLLC )
- GINAIDA CIRILO ( INTERNAL MEDICINE - PRIMARY CARE PHYSICIANS OF TEXAS, PA )
- ANTHONY CIRONE ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- ROBERT CLOUD ( COLORECTAL SURGERY (PROCTOLOGY) - HEALTHTEXAS PROVIDER NETWORK )
- LOUIS COATES ( FAMILY PRACTICE )
- NICOLE CONSELMAN ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- RYAN COOPER ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- BRITNEY CORNETT ( PHYSICIAN ASSISTANT - HEALTHCARE ASSOCIATES OF IRVING PLLC )
- DONNIE CULPEPPER ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- JOHN CURANOVIC ( INTERNAL MEDICINE - PRIMARY CARE PHYSICIANS OF TEXAS, PA )
- MATTHEW CURRY ( CRITICAL CARE (INTENSIVISTS) - HEALTHTEXAS PROVIDER NETWORK )
- HIEU DANG ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- VAN DANG ( INTERNAL MEDICINE - HEALTHTEXAS PROVIDER NETWORK )
- ERIC DANIEL ( EMERGENCY MEDICINE - ARZE MEDICAL PLLC )
- TONY DAS ( INTERVENTIONAL CARDIOLOGY - CARDIAC CATH LAB OF DALLAS LP )
- CARL DEAR ( PHYSICIAN ASSISTANT - HEALTHCARE ASSOCIATES OF IRVING PLLC )
- NESTOR DELA CRUZ ( PATHOLOGY - SCOTT AND WHITE CLINIC )
- PRANAV DESHPANDE ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- ROBERT DEUELL ( FAMILY PRACTICE - HUNT REGIONAL MEDICAL PARTNERS )
- SUKHDEEP DHESI ( CRITICAL CARE (INTENSIVISTS) - ACCESS PHYSICIANS PLLC )
- CHADI DIB ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - HEALTHTEXAS PROVIDER NETWORK )
- DEVIN DICKSON ( INTERNAL MEDICINE - PRIMARY CARE PHYSICIANS OF TEXAS, PA )
- LINDA DO ( OBSTETRICS/GYNECOLOGY - HEALTHTEXAS PROVIDER NETWORK )
- MANOJ DONTHINENI ( INTERNAL MEDICINE - HEALTHTEXAS PROVIDER NETWORK )
- DAVID DRAGHINAS ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- LIN DU ( EMERGENCY MEDICINE - WHITE ROCK EMERGENCY PHYSICIANS PLLC )
- RACHEL DUBE ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- AMY EASTMAN ( SURGICAL ONCOLOGY - TEXAS ONCOLOGY PA )
- ASHLEY EGAN ( GENERAL SURGERY - DAVID W. RITTER, MD PA )
- ELIZABETH EKPO ( EMERGENCY MEDICINE - CENTURY INTEGRATED PARTNERS, INC )
- TIMOTHY ELLINGTON ( INTERNAL MEDICINE - HEALTHTEXAS PROVIDER NETWORK )
- VICTORIA ENGLE ( PHYSICIAN ASSISTANT - NSNP 1 PLLC )
- SALLY ESCUIN ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- DELANO FABRO ( PULMONARY DISEASE - HEALTHTEXAS PROVIDER NETWORK )
- DINA FAHIM ( PATHOLOGY - SCOTT AND WHITE CLINIC )
- VALENTINO FERNANDES ( PULMONARY DISEASE - DALLAS PULMONARY AND CRITICAL CARE, PA )
- CRAIG FISHER ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- ARI FLEISHMAN ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- LINDSEY FOOTE ( FAMILY PRACTICE - TEXAS HEALTH PHYSICIANS GROUP )
- TABITHA FOSTER ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- DONALD FOWLER ( FAMILY PRACTICE - TEXAS HEALTH PHYSICIANS GROUP )
- CHRISTOPHER FRENCH ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - HEALTHTEXAS PROVIDER NETWORK )
- BRIAN FROMM ( EMERGENCY MEDICINE - CENTURY INTEGRATED PARTNERS, INC )
- KATHERINE FUNK ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- JEMIN GAJIPARA ( PAIN MANAGEMENT )
- MEGAN GARTH ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- JOHN GEISER ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- JIM GEORGE ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- PRIYA GHELANI ( EMERGENCY MEDICINE - CENTURY INTEGRATED PARTNERS, INC )
- ALDO GHOBRIEL ( UROLOGY - UROLOGY CLINICS OF NORTH TEXAS, PLLC )
- JULIA GILLEAN ( OBSTETRICS/GYNECOLOGY - TEXAS HEALTH CARE PLLC )
- VINCENT GONINO ( FAMILY PRACTICE )
- AMY GONZALEZ ( PHYSICIAN ASSISTANT - ORTHOPAEDIC SPECIALISTS OF DALLAS PA )
- ASHLEY GOODALL ( PHYSICIAN ASSISTANT - TEXAS HEALTH PHYSICIANS GROUP )
- JASON GOODMAN ( NURSE PRACTITIONER - DALLAS PULMONARY AND CRITICAL CARE, PA )
- CAMILLE GRAHAM ( OTOLARYNGOLOGY - ALLERGY EAR NOSE THROAT NE TX )
- CHARLA GRANBERRY ( NURSE PRACTITIONER - HEALTHTEXAS PROVIDER NETWORK )
- BRUNO GROSS ( ORTHOPEDIC SURGERY - ORTHOPAEDIC SPECIALISTS OF DALLAS PA )
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- KRISHNA PATEL ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
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- RYAN WOODHAM ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - HEALTHTEXAS PROVIDER NETWORK )
- NEIL YANG ( ANESTHESIOLOGY - METROPOLITAN ANESTHESIA CONSULTANTS, LLP )
- FRANKLIN YAU ( VASCULAR SURGERY - VANGUARD VASCULAR AND VEIN, PLLC )
- DONG-HI YOON ( INTERVENTIONAL CARDIOLOGY - HEALTHTEXAS PROVIDER NETWORK )
- GREGORY YOUNG ( OTOLARYNGOLOGY - LAKESIDE ALLERGY ENT LLP )
- GABRIELA ZANDOMENI ( OBSTETRICS/GYNECOLOGY )
- JOEL ZARLING ( ORTHOPEDIC SURGERY - LAKE POINTE ORTHOPAEDIC ASSOCIATES, PA )
- JOHN ZAVALA ( ORTHOPEDIC SURGERY - ORTHOPAEDIC SPECIALISTS OF DALLAS PA )
- ELHAM ZIAI-JAMALABADI ( FAMILY PRACTICE - HEALTHTEXAS PROVIDER NETWORK )
- M EYAD ZONJY ( NEUROLOGY - HUNT REGIONAL MEDICAL PARTNERS SPECIALISTS )
- DAVID ZORINSKY ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- GEORGE ZOYS ( ORTHOPEDIC SURGERY - NORTHEAST METROPLEX ORTHOPEDIC ASSOCIATES )
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 76 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 6 % |
Patients who reported that their nurses "Usually" communicated well | 18 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 85 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 5 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 10 % |
Patients who reported that their nurses "Always" listened carefully to them | 72 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their nurses "Usually" listened carefully to them | 21 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 7 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 22 % |
Patients who reported that their doctors "Always" communicated well | 76 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 7 % |
Patients who reported that their doctors "Usually" communicated well | 17 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 85 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 11 % |
Patients who reported that their doctors "Always" listened carefully to them | 73 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 8 % |
Patients who reported that their doctors "Usually" listened carefully to them | 19 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 71 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 8 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 21 % |
Patients who reported that they "Always" received help as soon as they wanted | 55 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 17 % |
Patients who reported that they "Usually" received help as soon as they wanted | 28 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 54 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 16 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 30 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 19 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 25 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 58 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 23 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 19 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 72 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 12 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 16 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 44 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 34 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 22 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 16 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 84 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 20 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 80 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 11 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 89 % |
Patients who "Agree" they understood their care when they left the hospital | 43 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 7 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 50 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 46 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 8 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 46 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 45 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 6 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 49 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 39 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 6 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 55 % |
Patients who reported that their room and bathroom were "Always" clean | 63 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 16 % |
Patients who reported that their room and bathroom were "Usually" clean | 21 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 65 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 9 % |
Patients who reported that the area around their room was "Usually" quiet at night | 26 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 11 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 19 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 70 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 8 % |
Patients who reported YES, they would definitely recommend the hospital | 69 % |
Patients who reported YES, they would probably recommend the hospital | 23 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |