BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE Review

Get Information, Ratings, Surveys, and Compare BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE to other hospitals

Overall Hospital Rating: ; HCAPS approval: 67%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE, Survey Analysis.)

In the briefest summary, BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE is one of the types of hospitals called Acute Care Hospitals. It is in ROWLETT, TX. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450742. It does provide emergency services. There are 434 medical professionals and 115 doctor groups affiliated with the hospital. On average at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE, emergency patients were charged $24,444. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 67% of the patients surveyed definitely recommended BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE, while only 11% did not recommend going to BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE

Address:

6800 SCENIC DR
ROWLETT, TX 75088
(972) 412-2273
Click for Map

Medicare Provider Number:

450742

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE

Overall Rating:



The Overall Hospital Quality Star Rating for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 26 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 11 %
Patients who reported YES, they would definitely recommend the hospital 67 %
Patients who reported YES, they would probably recommend the hospital 22 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE: Not Available

Detailed table for spending and period for patients at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $20
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $50
Outpatient (1 to 3 days Prior to Index Hospital Admission) $52
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $838
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,799
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $18
Carrier (During Index Hospital Admission) $1,365
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $677
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $284
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,082
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $729
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,475
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $131
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,896
Total (Complete Episode) $24,444

Infection Rates at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE

These measures show how often patients at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.86 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,710.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.61 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 4.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,506.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.91 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.31 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.32 / Same
SSI - Colon Surgery: Number of Procedures 158.00 / Same
SSI - Colon Surgery: Predicted Cases 4.15 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.96 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.67 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 5.10 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 217.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.89 / Same
SSI - Abdominal Hysterectomy: Observed Cases 4.00 / Same
SSI - Abdominal Hysterectomy 2.12 / Same
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.23 / Same
MRSA Bacteremia: Patient Days 48,683.00 / Same
MRSA Bacteremia: Predicted Cases 2.43 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.15 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.62 / Better
Clostridium Difficile (C.Diff): Patient Days 41,329.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 24.63 / Better
Clostridium Difficile (C.Diff): Observed Cases 8.00 / Better
Clostridium Difficile (C.Diff) 0.33 / Better

How BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE Compares to Other Similar Facilities

This is how BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ROWLETT, TX

Worst Hospitals in ROWLETT, TX

Percentages of Complications and Deaths at BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9% SAME
Death rate for heart failure patients 11.6% SAME
Death rate for pneumonia patients 19% SAME
Death rate for stroke patients 13.4% SAME
Pressure ulcer rate 0.41% SAME
Death rate among surgical inpatients with serious treatable complications 151.17% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.34% SAME
Postoperative acute kidney injury requiring dialysis rate 1.49% SAME
Postoperative respiratory failure rate 16.53% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.02% SAME
Postoperative sepsis rate 5.9% SAME
Postoperative wound dehiscence rate 1.85% SAME
Abdominopelvic accidental puncture or laceration rate 0.86% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.15% SAME

Skilled Nursing Facilities Near BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Legacy Midtown Park 5:
Highland Meadows Health and Rehab 5:
Pearl Nordan Care Center - Nursing 5:
Ventana By Buckner 5:
The Belmont at Twin Creeks 5:
The Plaza at Edgemere 5:
Palomino Place 5:
C C Young Memorial Home 5:
Windsor Gardens 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
Pure Health Transitional Care at Texas Health Pres 5:
Villages of Lake Highlands 5:
Christian Care Center 5:
Continuing Care at Highland Springs 5:
Life Care Center of Plano 4:
The Healthcare Resort of Plano 4:
Town East Rehabilitation and Healthcare Center 4:
Farmersville Health and Rehabilitation 4:
Country View Nursing and Rehabilitation 4:
Senior Care Beltline 4:
Walnut Place 4:
Belterra Health and Rehab 4:
Presbyterian Village North Special Care Ctr 4:
Caraday Mesquite 4:
San Remo 4:
The Rehabilitation and Wellness Centre of Dallas LLC 3:
Signature Pointe 3:
Balch Springs Nursing Home 3:
The Madison On Marsh 3:
Lexington Medical Lodge 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Cottonwood Creek Healthcare Community 3:
Royse City Medical Lodge 3:
Traymore Nursing Center 3:
Le Reve Rehabilitation and Memory Care 3:
Beacon Harbor Healthcare and Rehabilitation 3:
Mckinney Healthcare and Rehabilitation Center 3:
The Legacy at Willow Bend 3:
Accel at Willow Bend 3:
Prairie Estates 3:
The Lennwood Nursing and Rehabilitation 3:
Methodist Transitional Care Center-Desoto LLC 3:
The Manor at Seagoville 3:
Ridgecrest Healthcare and Rehabilitation Center 3:
Stonemere Rehabilitation Center 3:
Rowlett Health and Rehabilitation Center 3:
Williamsburg Village Healthcare Campus 2:
The Villages of Dallas 2:
Willowbend Nursing and Rehabilitation Center 2:
Pleasant Valley Healthcare and Rehabilitation Cent 2:
Lancaster Ltc Partners Inc 2:
Arapaho Rehabilitation and Care Center 2:
Desoto Ltc Partners, Inc 2:
The Villa at Mountain View 2:
Autumn Leaves 2:
Remington Transitional Care of Richardson 2:
Golden Acres Living and Rehabilitation Center 2:
The Hillcrest of North Dallas 2:
Carrara 2:
Landmark of Plano Rehabilitation and Nursing Cente 2:
Westridge Nursing and Rehabilitation 2:
Brookhaven Nursing and Rehabilitation Center 2:
Garnet Hill Rehabilitation and Skilled Care 2:
Park Village Healthcare and Rehabilitation 2:
Mesquite Tree Nursing Center 2:
Five Points at Lake Highlands Nursing and Rehab 2:
The Park In Plano 2:
Advanced Health and Rehab Center of Garland 2:
North Park Health and Rehabilitation Center 2:
Park Manor of Mckinney 2:
Broadmoor Medical Lodge 2:
Senior Care Health and Rehabilitation Center - Dal 2:
The Highlands Guest Care Center LLC 2:
Terrell Healthcare Center 2:
Kaufman Healthcare Center 2:
Brentwood Place Three 2:
Sunflower Park Health Care 2:
Edgewood Rehabilitation and Care Center 2:
Brentwood Place Two 2:
Brentwood Place Four 2:
The Laurenwood Nursing and Rehabilitation 2:
Lakewest Rehabilitation and Skilled Care 2:
Simpson Place 1:
Treemont Healthcare and Rehabilitation Center 1:
Rockwall Nursing Care Center 1:
Legend Oaks Healthcare and Rehabilitation Garland 1:
Skyline Nursing Center 1:
Carrollton Health and Rehabilitation Center 1:
Winters Park Nursing and Rehabilitation Center 1:
Lindan Park Care Center LP 1:
The Plaza at Richardson 1:
Monarch Pavilion Rehabilitation Suites 1:
The Reserve at Richardson 1:
Five Points Nursing and Rehabilitation 1:
Windsor Rehabilitation and Healthcare 1:
Collinwood Nursing and Rehabilitation 1:
The Renaissance at Kessler Park 1:
Founders Plaza Nursing and Rehab 1:
Remarkable Healthcare of Prestonwood 1:
Duncanville Healthcare and Rehabilitation Center 1:

Medical Groups Affiliated with BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE

There are 434 doctors and 115 medical groups that are affiliated with BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE.

Affiliated Doctor Groups


The list of medical professionals associated with BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE is very long, so we have added another pages. See a list of medical professionals associated with BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE.