METHODIST RICHARDSON MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare METHODIST RICHARDSON MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 72%

Database data as of January 31, 2024

The information shown here is based on data records that are not current. Our latest records for METHODIST RICHARDSON MEDICAL CENTER is from April 28, 2021 and our latest database records are as of January 31, 2024. It is not clear why METHODIST RICHARDSON MEDICAL CENTER is no longer in the database. Take care when reviewing this information to confirm that the hospital is still operating.

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of METHODIST RICHARDSON MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with METHODIST RICHARDSON MEDICAL CENTER, Survey Analysis.)

In the briefest summary, METHODIST RICHARDSON MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in RICHARDSON, TX. Its five star rating is 2 . Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 450537. It does provide emergency services. There are 337 medical professionals and 106 doctor groups affiliated with the hospital. On average at METHODIST RICHARDSON MEDICAL CENTER, emergency patients were charged $33,424. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 72% of the patients surveyed definitely recommended METHODIST RICHARDSON MEDICAL CENTER, while only 4% did not recommend going to METHODIST RICHARDSON MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for METHODIST RICHARDSON MEDICAL CENTER

Address:

2831 E PRESIDENT GEORGE BUSH HIGHWAY
RICHARDSON, TX 75080
(972) 498-4000
Click for Map

Medicare Provider Number:

450537

Type:

Acute Care Hospitals

Ownership:

Government - Hospital District or Authority

Overall Hospital Quality Star Rating for METHODIST RICHARDSON MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for METHODIST RICHARDSON MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for METHODIST RICHARDSON MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 58 %
Patients who reported that their room and bathroom were "Always" clean 76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 7 %
Patients who reported that their room and bathroom were "Usually" clean 17 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of METHODIST RICHARDSON MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the METHODIST RICHARDSON MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for METHODIST RICHARDSON MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at METHODIST RICHARDSON MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $20
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $26
Outpatient (1 to 3 days Prior to Index Hospital Admission) $62
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $23
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $780
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,596
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $27
Carrier (During Index Hospital Admission) $1,973
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $941
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $337
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $10,388
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $845
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,962
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $180
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,253
Total (Complete Episode) $33,424

Infection Rates at METHODIST RICHARDSON MEDICAL CENTER

These measures show how often patients at METHODIST RICHARDSON MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.68 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.25 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 10,103.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 8.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 11.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.09 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.94 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,878.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 8.73 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.34 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.05 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.07 / Same
SSI - Colon Surgery: Number of Procedures 226.00 / Same
SSI - Colon Surgery: Predicted Cases 6.16 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.33 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 67.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.54 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.38 / Same
MRSA Bacteremia: Upper Confidence Limit 2.27 / Same
MRSA Bacteremia: Patient Days 88,515.00 / Same
MRSA Bacteremia: Predicted Cases 4.88 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 1.02 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.43 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.83 / Better
Clostridium Difficile (C.Diff): Patient Days 86,429.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 58.14 / Better
Clostridium Difficile (C.Diff): Observed Cases 35.00 / Better
Clostridium Difficile (C.Diff) 0.60 / Better

How METHODIST RICHARDSON MEDICAL CENTER Compares to Other Similar Facilities

This is how METHODIST RICHARDSON MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RICHARDSON, TX

Worst Hospitals in RICHARDSON, TX

Percentages of Complications and Deaths at METHODIST RICHARDSON MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients 15.7% SAME
Death rate for CABG surgery patients 2.8% SAME
Death rate for COPD patients 10.2% SAME
Death rate for heart failure patients 13% SAME
Death rate for pneumonia patients 21.8% Worse
Death rate for stroke patients 13.7% SAME
Pressure ulcer rate 0.97% SAME
Death rate among surgical inpatients with serious treatable complications 163.68% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 3.19% SAME
Postoperative acute kidney injury requiring dialysis rate 1.08% SAME
Postoperative respiratory failure rate 5.93% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.46% SAME
Postoperative sepsis rate 3.17% SAME
Postoperative wound dehiscence rate 1.56% SAME
Abdominopelvic accidental puncture or laceration rate 1.2% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near METHODIST RICHARDSON MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near METHODIST RICHARDSON MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Villages of Lake Highlands 5:
Grapevine Medical Lodge 5:
Continuing Care at Highland Springs 5:
Pure Health Transitional Care at Texas Health Pres 5:
Christian Care Center 5:
C C Young Memorial Home 5:
Ventana By Buckner 5:
Palomino Place 5:
The Belmont at Twin Creeks 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
The Legacy Midtown Park 5:
Highland Meadows Health and Rehab 5:
The Plaza at Edgemere 5:
Senior Care Beltline 4:
Lake Village Nursing and Rehabilitation Center 4:
Walnut Place 4:
Caraday Mesquite 4:
Vista Ridge Nursing and Rehabilitation Center 4:
Belterra Health and Rehab 4:
San Remo 4:
Signature Pointe 4:
Ashford Hall 4:
The Healthcare Resort of Plano 4:
Town East Rehabilitation and Healthcare Center 4:
Life Care Center of Plano 4:
Presbyterian Village North Special Care Ctr 4:
The Legacy at Willow Bend 3:
Ridgecrest Healthcare and Rehabilitation Center 3:
Balch Springs Nursing Home 3:
Stonemere Rehabilitation Center 3:
Rowlett Health and Rehabilitation Center 3:
Hollymead 3:
The Madison On Marsh 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Farmersville Health and Rehabilitation 3:
Cottonwood Creek Healthcare Community 3:
Lexington Medical Lodge 3:
Traymore Nursing Center 3:
Prairie Estates 3:
Accel at Willow Bend 3:
Royse City Medical Lodge 3:
The Rehabilitation and Wellness Centre of Dallas LLC 3:
Brentwood Place Three 3:
Heritage at Turner Park Health and Rehab 3:
Le Reve Rehabilitation and Memory Care 3:
Rambling Oaks Courtyard Extensive Care Community 3:
Beacon Harbor Healthcare and Rehabilitation 3:
The Manor at Seagoville 3:
Mckinney Healthcare and Rehabilitation Center 3:
The Lennwood Nursing and Rehabilitation 3:
Irving Nursing and Rehabilitation 3:
Country View Nursing and Rehabilitation 2:
Autumn Leaves 2:
The Park In Plano 2:
Arapaho Rehabilitation and Care Center 2:
North Park Health and Rehabilitation Center 2:
Senior Care Health and Rehabilitation Center - Dal 2:
The Villa at Mountain View 2:
The Villages On Macarthur 2:
Northgate Plaza 2:
Remington Transitional Care of Richardson 2:
The Hillcrest of North Dallas 2:
Edgewood Rehabilitation and Care Center 2:
Five Points at Lake Highlands Nursing and Rehab 2:
Carrara 2:
Las Brisas Rehabilitation and Wellness Suites 2:
Golden Acres Living and Rehabilitation Center 2:
Advanced Health and Rehab Center of Garland 2:
Landmark of Plano Rehabilitation and Nursing Cente 2:
The Laurenwood Nursing and Rehabilitation 2:
Brookhaven Nursing and Rehabilitation Center 2:
Garnet Hill Rehabilitation and Skilled Care 2:
Lakewest Rehabilitation and Skilled Care 2:
City of Ennis Dba Broadmoor Medical Lodge 2:
Terrell Healthcare Center 2:
Cross Timbers Rehabilitation and Healthcare Center 2:
Windsor Rehabilitation and Healthcare 2:
Simpson Place 2:
Park Manor of Mckinney 2:
Princeton Medical Lodge 2:
Willowbend Nursing and Rehabilitation Center 2:
The Villages of Dallas 2:
The Highlands Guest Care Center LLC 2:
Arlington Residence and Rehabilitation Center 2:
Brentwood Place Two 2:
Brentwood Place Four 2:
Williamsburg Village Healthcare Campus 2:
Mesquite Tree Nursing Center 2:
Monarch Pavilion Rehabilitation Suites 1:
Pleasant Valley Healthcare and Rehabilitation Cent 1:
Legend Oaks Healthcare and Rehabilitation Garland 1:
Birchwood of Grapevine 1:
Carrollton Health and Rehabilitation Center 1:
Winters Park Nursing and Rehabilitation Center 1:
Lindan Park Care Center LP 1:
Sandy Lake Rehabilitation and Care Center 1:
The Plaza at Richardson 1:
The Reserve at Richardson 1:
Cheyenne Medical Lodge 1:
Duncanville Healthcare and Rehabilitation Center 1:

Medical Groups Affiliated with METHODIST RICHARDSON MEDICAL CENTER

There are 337 doctors and 106 medical groups that are affiliated with METHODIST RICHARDSON MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with METHODIST RICHARDSON MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with METHODIST RICHARDSON MEDICAL CENTER.