OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in BATON ROUGE, LA. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 190064. It does provide emergency services. There are 1,000 medical professionals and 145 doctor groups affiliated with the hospital. On average at OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER, emergency patients were charged $28,390. This is higher than the state average of $27,384. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER, while only 6% did not recommend going to OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER

Address:

5000 HENNESSY BLVD
BATON ROUGE, LA 70808
(225) 765-6565
Click for Map

Medicare Provider Number:

190064

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 17 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 17 %
Patients who reported that their doctors "Always" communicated well 84 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 12 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 90 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Always" listened carefully to them 83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 13 %
Patients who reported that their doctors "Always" explained things in a way they could understand 80 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 16 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 71 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 23 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $39
Outpatient (1 to 3 days Prior to Index Hospital Admission) $174
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $20
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $832
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,040
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $21
Carrier (During Index Hospital Admission) $1,650
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $874
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $364
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,911
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,044
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,712
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $132
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,542
Total (Complete Episode) $28,390

Infection Rates at OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER

These measures show how often patients at OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.41 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 17,760.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 19.83 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 18.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.91 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.61 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 24,103.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 41.79 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 16.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.38 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.51 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.47 / Same
SSI - Colon Surgery: Number of Procedures 524.00 / Same
SSI - Colon Surgery: Predicted Cases 15.63 / Same
SSI - Colon Surgery: Observed Cases 14.00 / Same
SSI - Colon Surgery 0.90 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 7.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.04 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.38 / Same
MRSA Bacteremia: Upper Confidence Limit 1.24 / Same
MRSA Bacteremia: Patient Days 182,611.00 / Same
MRSA Bacteremia: Predicted Cases 15.43 / Same
MRSA Bacteremia: Observed Cases 11.00 / Same
MRSA Bacteremia 0.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.41 / Better
Clostridium Difficile (C.Diff): Patient Days 180,200.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 82.31 / Better
Clostridium Difficile (C.Diff): Observed Cases 23.00 / Better
Clostridium Difficile (C.Diff) 0.28 / Better

How OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BATON ROUGE, LA

Worst Hospitals in BATON ROUGE, LA

Percentages of Complications and Deaths at OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.7% SAME
Death rate for heart attack patients 13.5% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 10.4% SAME
Death rate for heart failure patients 11.7% SAME
Death rate for pneumonia patients 21.8% SAME
Death rate for stroke patients 14.9% SAME
Pressure ulcer rate 0.38% SAME
Death rate among surgical inpatients with serious treatable complications 172.73% SAME
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.6% SAME
Postoperative acute kidney injury requiring dialysis rate 0.79% SAME
Postoperative respiratory failure rate 4.91% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 4.06% SAME
Postoperative sepsis rate 3.93% SAME
Postoperative wound dehiscence rate 3.01% SAME
Abdominopelvic accidental puncture or laceration rate 1.13% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.77% Better

Skilled Nursing Facilities Near OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
St James Place Nursing Care Center 5:
Baton Rouge Gen Med Ctr, Snf 5:
Ollie Steele Burden Manor 4:
The Lodge at Lane 4:
Zachary Manor Nursing and Rehabilitation Center 4:
Landmark of Plaquemine 3:
Old Jefferson Community Care Center 3:
The Woodleigh of Baton Rouge 3:
The Guest House Care Center 3:
Baton Rouge Health Care Center 3:
Chateau D'ville Rehab and Retirement 2:
Gonzales Healthcare Center 2:
Landmark South Nursing and Rehabilitation Center 2:
Sage Rehabilitation Hospital Snf 2:
Sterling Place Healthcare and Rehabilitation Center 2:
Legacy Nursing and Rehabilitation of Port Allen 2:
Flannery Oaks Guest House 2:
Ascension Oaks Nursing and Rehabilitation Center 1:
Legacy Nursing and Rehabilitation of Plaquemine 1:
Center Point Health Care and Rehab 1:
St Clare Manor Nursing and Rehabilitation 1:
Jefferson Manor Nursing and Rehab Ctr, LLC 1:
Heritage Manor of Baton Rouge Ii 1:
Landmark of Baton Rouge 1:
White Oak Post Acute Care 1:
Mid City Community Nursing and Rehab 1:
Capital Oaks Nursing and Rehabilitation Center LLC 1:
Pines Retirement Center of Baton Rouge 1:
Capitol House Nursing and Rehab Center 1:
Harvest Manor Healthcare and Rehabilitation Center 1:
Central Guest House Healthcare and Rehabilitation Ce 1:
River Oaks Nursing and Rehabilitation Center LLC 1:
Golden Age Healthcare and Rehabilitation Center 1:
Lakeview Manor Nursing and Rehabilitation Center 1:
Pointe Coupee Healthcare 1:
Grace Nursing Home 1:

Medical Groups Affiliated with OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER

There are 1,000 doctors and 145 medical groups that are affiliated with OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER.