SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS Review

Get Information, Ratings, Surveys, and Compare SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS to other hospitals

Overall Hospital Rating: ; HCAPS approval: 64%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS, Survey Analysis.)

In the briefest summary, SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS is one of the types of hospitals called Acute Care Hospitals. It is in RICHMOND HEIGHTS, MO. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 260091. It does provide emergency services. There are 465 medical professionals and 121 doctor groups affiliated with the hospital. On average at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS, emergency patients were charged $25,461. This is lower than the state average of $25,646. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 64% of the patients surveyed definitely recommended SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS, while only 8% did not recommend going to SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

Address:

6420 CLAYTON RD
RICHMOND HEIGHTS, MO 63117
(314) 768-8000
Click for Map

Medicare Provider Number:

260091

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

Overall Rating:



The Overall Hospital Quality Star Rating for SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 19 %
Patients who reported that YES, they were given information about what to do during their recovery at home 81 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 81 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 16 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 64 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS: Not Available

Detailed table for spending and period for patients at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $36
Outpatient (1 to 3 days Prior to Index Hospital Admission) $226
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $798
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,317
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $13
Carrier (During Index Hospital Admission) $1,411
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $631
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $257
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,176
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,046
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,894
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $104
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,513
Total (Complete Episode) $25,461

Infection Rates at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

These measures show how often patients at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.13 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.59 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 20,526.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 23.60 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 7.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.05 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.99 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,111.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 6.69 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.30 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.10 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.87 / Same
SSI - Colon Surgery: Number of Procedures 130.00 / Same
SSI - Colon Surgery: Predicted Cases 3.53 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.57 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.64 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 338.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.02 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.33 / Same
MRSA Bacteremia: Lower Confidence Limit 0.23 / Same
MRSA Bacteremia: Upper Confidence Limit 1.42 / Same
MRSA Bacteremia: Patient Days 126,172.00 / Same
MRSA Bacteremia: Predicted Cases 7.81 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 0.64 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.29 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 99,136.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 56.91 / Better
Clostridium Difficile (C.Diff): Observed Cases 25.00 / Better
Clostridium Difficile (C.Diff) 0.44 / Better

How SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS Compares to Other Similar Facilities

This is how SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RICHMOND HEIGHTS, MO

Worst Hospitals in RICHMOND HEIGHTS, MO

Percentages of Complications and Deaths at SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3% SAME
Death rate for heart attack patients 13.5% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.2% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 15% SAME
Death rate for stroke patients 13.7% SAME
Pressure ulcer rate 0.93% SAME
Death rate among surgical inpatients with serious treatable complications 150.31% SAME
Iatrogenic pneumothorax rate 0.32% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.5% SAME
Postoperative acute kidney injury requiring dialysis rate 1.84% SAME
Postoperative respiratory failure rate 8.8% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.98% SAME
Postoperative sepsis rate 5.65% SAME
Postoperative wound dehiscence rate 1.8% SAME
Abdominopelvic accidental puncture or laceration rate 0.83% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.13% SAME

Skilled Nursing Facilities Near SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Aberdeen Heights 5:
Eden Village Care Center 5:
Meridian Village Care Center 5:
Surrey Place St Lukes Hosp Skilled Nursing 5:
Friendship Village Sunset Hills 5:
Nhc Healthcare, Maryland Heights 5:
Ssm Health Depaul Hospital - Anna House 5:
Lutheran Senior Services at Meramec Bluffs 5:
Lutheran Senior Services at Breeze Park 5:
Bethesda Southgate 5:
Oak Hill 5:
Memorial Care Center 5:
Lutheran Convalescent Home 5:
Friendship Village Chesterfield 4:
Delmar Gardens of Creve Coeur 4:
Manor Grove, Incorporated 4:
Delmar Gardens South 4:
Life Care Center of St Louis 4:
Manor Court of Maryville 4:
Barnes-Jewish Extended Care 4:
Christian Extended Care and Rehabilitation 4:
Brooking Park 4:
Autumn Meadows of Cahokia 3:
Garden View Care Center at Dougherty Ferry 3:
Pacific Care Center 3:
Woodland Manor Nursing Center 3:
Avalon Garden 3:
Cori Manor Healthcare and Rehabilitation Center 3:
Oak Knoll Skilled Nursing and Rehabilitation Center 3:
Marymount Manor 3:
Alton Memorial Rehab and Therapy 3:
South County Nursing Home Inc 3:
Freeburg Care Center 3:
Abbey Senior Health 3:
Delmar Gardens of Meramec Valley 3:
Mcknight Place Extended Care 3:
Mason Pointe Care Center 3:
The Villages of St Peters 3:
Garden View Care Center of Chesterfield 3:
Delmar Gardens of Chesterfield 2:
Ackert Park Skilled Nursing and Rehabilitation Cente 2:
Northview Village 2:
Carrie Elligson Gietner Home 2:
Bethesda Dilworth 2:
Mary, Queen and Mother Center 2:
Bethesda Meadow 2:
Stearns Nursing and Rehab Center 2:
Parkwood Skilled Nursing and Rehabilitation Center 2:
Mcclay Senior Care 2:
Delmar Gardens of O'fallon 2:
Nhc Healthcare, St Charles 2:
Delmar Gardens On The Green 2:
Bria of Woodriver 2:
The Pillars of North County Health and Rehab Center 2:
Mount Carmel Senior Living - St Charles, LLC 2:
Nazareth Living Center 2:
Delmar Gardens North 2:
Delmar Gardens West 2:
Aegis Health and Rehabilitation 2:
Blue Circle Rehab and Nursing 2:
Fieser Nursing Center 1:
St Louis Altenheim 1:
The Westchester House 1:
St Paul's Senior Community 1:
Collinsville Rehab and Health Cc 1:
U-City Forest Manor 1:
Creve Coeur Manor 1:
River Crossing Rehab and Healthcare Center 1:
Normandy Nursing Center 1:
Elmwood Nursing and Rehab Center 1:
Bentleys Extended Care 1:
Belleville Healthcare Center 1:
St Johns Place 1:
Hillside Rehab and Healthcare Center 1:
Chestnut Rehab and Nursing 1:
Amberwood Estates Nursing and Rehabilitation 1:
Heritage Care Center 1:
Dutchtown Care Center 1:
Granite Nursing and Rehabilitation 1:
Stonebridge Maryland Heights 1:
Green Park Senior Living Community 1:
Lansdowne Village 1:
Bellefontaine Gardens Nursing and Rehab 1:
Bria of Belleville 1:
Manchester Rehab and Healthcare Center 1:
Mark Twain Manor 1:
Arbor View Nursing and Rehabilitation 1:
Bria of Columbia 1:
The Estates of St Louis, LLC 1:
Swansea Rehab Health Care 1:
The Quarters at Des Peres 1:
Beauvais Rehab and Healthcare Center 1:
Community Care Center of Lemay Inc 1:
Life Care Center of Bridgeton 1:
Lewis and Clark Gardens 1:
Ascension Living Sherbrooke Village 1:
Athene Nursing and Rehabilitation 1:
Oak Park Care Center 1:
Mercy Rehab and Care Center 1:
Caseyville Nursing and Rehab Ctr 1:

Medical Groups Affiliated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS

There are 465 doctors and 121 medical groups that are affiliated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS.

Affiliated Doctor Groups


The list of medical professionals associated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS is very long, so we have added another pages. See a list of medical professionals associated with SSM HEALTH ST MARY'S HOSPITAL - ST LOUIS.