NORTHERN MONTANA HOSPITAL in HAVRE, MT:
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Overall Rating:
Database data was released on January 25, 2023
About NORTHERN MONTANA HOSPITAL
Rating:
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NORTHERN MONTANA HOSPITAL is one of a type of hospitals called Acute Care Hospitals. It is located in HAVRE, MT. Its five star rating is 3. It's type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 270032.
EMERGENCY SERVICES: It does provide emergency services.
There are 96 medical professionals affiliated with NORTHERN MONTANA HOSPITAL.
According to a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, only 47% of the patients surveyed definitely recommended NORTHERN MONTANA HOSPITAL, while 9% did not recommend going to NORTHERN MONTANA HOSPITAL.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for NORTHERN MONTANA HOSPITAL
Address:
30 13TH ST
HAVRE, MT
59501
(406) 265-2211
Click for Map
Medicare Provider Number:
270032
Type:
Acute Care Hospitals
Ownership:
Voluntary non-profit - Private
Overall Hospital Quality Star Rating for NORTHERN MONTANA HOSPITAL
Overall Rating:
The Overall Hospital Quality Star Rating for NORTHERN MONTANA HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
The methodology used to calculate Overall Star Ratings involves multiple steps to select, standardize, and calculate scores based on Care Compare measures. Overall Star Ratings are created using this seven-step process:
- Selection and standardization of measures for inclusion in the Overall Star Rating
- Assignment of measures to groups
- Calculation and standardization of measure group scores
- Calculation of hospital summary scores as a weighted average of available group scores
- Application of minimum thresholds for receiving an Overall Star Rating
- Assignment of hospitals to peer groups based on their number of measure groups (3, 4, or 5)
- Application of clustering algorithm to categorize summary scores into star ratings
For each hospital, a hospital summary score is calculated by taking the weighted average of the hospital’s scores for each measure group. The table below shows the weight applied to each measure group. The hospital summary score is then used to assign hospitals to star ratings, using k-means clustering within each peer group.
Measure group | Weight used in calculation |
---|---|
Mortality | 22% |
Safety | 22% |
Readmission | 22% |
Patient Experience | 22% |
Timely & Effective Care | 12% |
Note that these percentage weights are out of 100%. If a hospital has no measures in a certain measure group, the weighted percentage is redistributed proportionally to the other measure groups. For example, if a hospital had no measures in the Timely & Effective Care category, the 12% weight would be redistributed evenly as 25% for each of the Mortality, Safety of Care, Readmission and Patient Experience groups.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Cost of NORTHERN MONTANA HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHERN MONTANA HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for NORTHERN MONTANA HOSPITAL: 78.13%
On average at NORTHERN MONTANA HOSPITAL, emergency patients were changed $15,716. This is lower than the state average of $23,129. It is also lower than the state average of $24,355.
More Information about the calculation of Medicare Spending Per Beneficiary for NORTHERN MONTANA HOSPITAL: The measure assesses Medicare Part A and Part B payments for services provided to a NORTHERN MONTANA HOSPITAL during a spending-per-beneficiary episode that spans from three days prior to an inpatient hospital admission through 30 days after discharge. The payments included in this measure are price-standardized and risk-adjusted. The payment measures for heart attack, heart failure, pneumonia, and hip/knee replacement are estimates of payments associated with a 30-day episode of care for heart attack, heart failure, or pneumonia, or a 90-day episode of care for hip/knee replacement. The episode of care begins with the admission. For the heart attack, heart failure, and pneumonia measures, payments across multiple care settings, services, and supplies (inpatient, outpatient, skilled nursing facility, home health, hospice, physician/clinical laboratory/ambulance services, durable medical equipment, prosthetics/orthotics, and supplies) are assessed for the next 30 days. For hip/knee replacement, the measure includes all payments for the next 30 days but also includes payments related to the hip/knee replacement for days 31 – 90. For the heart attack, heart failure, pneumonia, and hip/knee replacement payment measures, payment rates are provided in the downloadable database and presented on the Hospital Care Compare website in terms of dollars. Hospitals’ rates are compared to the national mean payment to categorize whether a hospital’s payment rate is less than the national mean payment, no different than the national mean payment, or greater than the national mean payment, For some hospitals, the number of cases is too small to reliably compare their results to the national mean payment. The payment measures are not intended to be interpreted in isolation but to be considered in the context of existing quality measures such as CMS’s 30-day mortality measures for heart attack, heart failure, and pneumonia, and the 90-day complication measure for hip/knee replacement.
Detailed table for spending and period for patients at NORTHERN MONTANA HOSPITAL:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $0 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $0 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $125 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $0 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $6 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $368 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $9,285 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $13 |
Carrier (During Index Hospital Admission) | $714 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $0 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $0 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,215 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,342 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $2,055 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $183 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $412 |
Total (Complete Episode) | $15,716 |
Infection Rates at NORTHERN MONTANA HOSPITAL
These measures show how often patients at NORTHERN MONTANA HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally. HAI measures provide information on infections that occur while the patient is in the hospital and include: central line-associated bloodstream infections (CLABSI), catheterassociated urinary tract infections (CAUTI), surgical site infection (SSI) from colon surgery or abdominal hysterectomy, methicillin-resistant Staphylococcus Aureus (MRSA) blood laboratory-identified events (bloodstream infections), and Clostridium difficile (C.diff.) laboratory-identified events (intestinal infections). The HAI measures show how often patients at NORTHERN MONTANA HOSPITAL contract certain infections during the course of their medical treatment, when compared to like hospitals. The CDC calculates a Standardized Infection Ratio (SIR) which may take into account the type of patient care location, number of patients with an existing infection, laboratory methods, hospital affiliation with a medical school, bed size of the hospital, patient age, and classification of patient health. SIRs are calculated for the hospital, the state, and the nation. Hospitals’ SIRs are compared to the national benchmark to determine if hospitals’ performance on these measures is better than the national benchmark (lower), no different than the national benchmark, or worse than the national benchmark (higher). The HAI measures apply to all patients treated in acute care hospitals, including adult, pediatric, neonatal, Medicare, and non-Medicare patients.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection: Number of Device Days | 51.00 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.03 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 357.00 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.20 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0.00 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Number of Procedures | 3.00 / Not Available |
SSI - Colon Surgery: Predicted Cases | 0.07 / Not Available |
SSI - Colon Surgery: Observed Cases | 0.00 / Not Available |
SSI - Colon Surgery | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | 13.00 / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | 0.14 / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Patient Days | 5,104.00 / Not Available |
MRSA Bacteremia: Predicted Cases | 0.10 / Not Available |
MRSA Bacteremia: Observed Cases | 0.00 / Not Available |
MRSA Bacteremia | Not Available / Not Available |
Clostridium Difficile (C.Diff): Lower Confidence Limit | -- / Same |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 1.53 / Same |
Clostridium Difficile (C.Diff): Patient Days | 4,658.00 / Same |
Clostridium Difficile (C.Diff): Predicted Cases | 1.96 / Same |
Clostridium Difficile (C.Diff): Observed Cases | 0.00 / Same |
Clostridium Difficile (C.Diff) | 0.00 / Same |
How NORTHERN MONTANA HOSPITAL Compares to Other Similar Facilities
This is how NORTHERN MONTANA HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Percentages of Complications and Deaths at NORTHERN MONTANA HOSPITAL
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 2.2% | SAME |
Death rate for heart attack patients | NA | Not Enough Data |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 7.3% | SAME |
Death rate for heart failure patients | 14.4% | SAME |
Death rate for pneumonia patients | 21.9% | Worse |
Death rate for stroke patients | NA | Not Enough Data |
Pressure ulcer rate | 0.38% | SAME |
Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
Iatrogenic pneumothorax rate | 0.18% | SAME |
In-hospital fall with hip fracture rate | 0.17% | SAME |
Postoperative hemorrhage or hematoma rate | 2.35% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 0.87% | SAME |
Postoperative respiratory failure rate | 7.84% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.27% | SAME |
Postoperative sepsis rate | 3.88% | SAME |
Postoperative wound dehiscence rate | 0.79% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1.01% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.98% | SAME |
Skilled Nursing Facilities Near NORTHERN MONTANA HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHERN MONTANA HOSPITAL ranked by their CMS 5-Star Overall Rating.
Facility Name | Overall Rating |
---|---|
Northern Montana Care Center | 4: |
Sweet Memorial Nursing Home | 1: |
Medical Professsionals Affiliated with NORTHERN MONTANA HOSPITAL
These are the doctors affliated with this hospital:
- CAMERON ACOR ( PODIATRY - NORTHERN MONTANA HOSPITAL )
- THOMAS ADDISON ( INTERNAL MEDICINE - BENEFIS HOSPITALS INC )
- DEE ALTHOUSE ( INTERNAL MEDICINE - BULLHOOK COMMUNITY HEALTH CENTER, INC. )
- JESSICA ANTISDEL ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - NORTHERN MONTANA HOSPITAL )
- PATRICK ARMSTRONG ( PHYSICIAN ASSISTANT - LIBERTY COUNTY HOSPITAL AND NURSING HOME INC )
- THOMAS ATTAWAY ( GASTROENTEROLOGY - BENEFIS HOSPITALS INC )
- STEVEN BAILEY ( THORACIC SURGERY - BENEFIS HOSPITALS INC )
- PUNEET BANSAL ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - MAINEHEALTH )
- STEPHEN BARTSCH ( CRITICAL CARE (INTENSIVISTS) - BENEFIS HOSPITALS INC )
- HOLLY BASTIAN ( RHEUMATOLOGY - BENEFIS HOSPITALS INC )
- ZANE BENDIG ( NURSE PRACTITIONER - BIG SANDY MEDICAL CENTER INC )
- RYAN BLACKWELL ( PHYSICIAN ASSISTANT - NORTHERN MONTANA HOSPITAL )
- DAVID BOES ( OPHTHALMOLOGY - BOES EYE CARE )
- TARA BUCK ( PHYSICIAN ASSISTANT - NORTHERN MONTANA HOSPITAL )
- JACE BULLARD ( ORTHOPEDIC SURGERY - BENEFIS HOSPITALS INC )
- MICHELLE CAMERON-DONALDSON ( ORTHOPEDIC SURGERY - NORTHERN MONTANA HOSPITAL )
- JORGE CASTRIZ ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - GREAT FALLS CLINIC LLC )
- STEPHANIE CHRISTMAN ( NURSE PRACTITIONER - BIGHORN VALLEY HEALTH CENTER INCORPORATED )
- RUSSELL CLARK ( ORTHOPEDIC SURGERY - SCL HEALTH MEDICAL GROUP-BUTTE LLC )
- ELIAD CULCEA ( NEUROLOGY - ATLAS NEUROLOGY LLC )
- JULIE DELLERBA ( NURSE PRACTITIONER - NORTHERN MONTANA HOSPITAL )
- DOUGLAS DIGHTMAN ( FAMILY PRACTICE - NORTHERN MONTANA HOSPITAL )
- MICHAEL EISENHAUER ( INTERVENTIONAL CARDIOLOGY - SCL HEALTH MEDICAL GROUP - BILLINGS LLC )
- ERICKA EVERLY ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - NORTHERN MONTANA HOSPITAL )
- MICHAEL FARR ( ORTHOPEDIC SURGERY - NORTHERN MONTANA HOSPITAL )
- COURTNEY FUNDERBURK ( NURSE PRACTITIONER - NORTHERN MONTANA HOSPITAL )
- EVE GERASIMOU ( INTERNAL MEDICINE - GREAT FALLS CLINIC LLC )
- ALRICH GRAY ( CARDIAC ELECTROPHYSIOLOGY - CENTRAL MONTANA HEART AND VASCULAR INSTITUTE LLC )
- JOHN GROW ( CLINICAL PSYCHOLOGIST - NORTHERN MONTANA HOSPITAL )
- TERENCE HANKINS ( INTERNAL MEDICINE - NORTHERN MONTANA HOSPITAL )
- KIMBERLY HANNERS ( PHYSICIAN ASSISTANT - US HEALTH DEPT OF HEALTH AND HUMAN SERVICES )
- KEVIN HARADA ( INTERNAL MEDICINE - NORTHERN MONTANA HOSPITAL )
- EARL HARRISON ( DIAGNOSTIC RADIOLOGY - NORTHERN MONTANA HOSPITAL )
- MARGO HEIN MUNIZ ( OBSTETRICS/GYNECOLOGY - NORTHERN MONTANA HOSPITAL )
- DALE HERD ( PHYSICIAN ASSISTANT - NORTHERN MONTANA HOSPITAL )
- ASHTON HOFSTAD ( NURSE PRACTITIONER - LOGAN HEALTH - CONRAD )
- ZETH HOLBERT ( NURSE PRACTITIONER - BENEFIS HOSPITALS INC )
- RANDY HOLLAND ( PHYSICIAN ASSISTANT - NORTHERN MONTANA HOSPITAL )
- JEREMY JENSEN ( GENERAL SURGERY - GREAT FALLS SURGICAL ASSOCIATES )
- SHANE JENSON ( NURSE PRACTITIONER - NORTHERN MONTANA HOSPITAL )
- MORRIS JESSOP ( UROLOGY - MARCUS DALY MEMORIAL HOSPITAL CORPORATION )
- STACEY JOHNSON ( NURSE PRACTITIONER - MONTANA ARTHRITIS CENTER LLC )
- ABRIANNA JOHNSON ( NURSE PRACTITIONER - NORTHERN MONTANA HOSPITAL )
- ZALE KAUPISH ( PHYSICIAN ASSISTANT - BENEFIS HOSPITALS INC )
- ANITA KELLAM ( NURSE PRACTITIONER - NORTHERN MONTANA HOSPITAL )
- SHAWN KELLY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - BENEFIS HOSPITALS INC )
- HANNA KONARZEWSKA ( CARDIAC ELECTROPHYSIOLOGY - BENEFIS HOSPITALS INC )
- KRYSTYL KULBECK ( PHYSICIAN ASSISTANT - BIG SANDY MEDICAL CENTER INC )
- HORNG-CHYI LAI ( RHEUMATOLOGY - MONTANA ARTHRITIS CENTER LLC )
- KAREN LIEN ( FAMILY PRACTICE - NORTHERN MONTANA HOSPITAL )
- BRIAN MALLOY ( UROLOGY - BENEFIS HOSPITALS INC )
- SUSAN MARIK ( OBSTETRICS/GYNECOLOGY - NORTHERN MONTANA HOSPITAL )
- BRYAN MARTIN ( MEDICAL ONCOLOGY - BENEFIS HOSPITALS INC )
- JOHN MAZUR ( PULMONARY DISEASE - GREAT FALLS CLINIC LLC )
- ANDREW MAZZONE ( UROLOGY - ST LUKES CLINIC LLC )
- LINDA MCLAUGHLIN ( INTERNAL MEDICINE - US HEALTH DEPT OF HEALTH AND HUMAN SERVICES )
- PAUL MILLER ( ORTHOPEDIC SURGERY - GREAT FALLS CLINIC LLC )
- KEITH MUNSON ( GENERAL SURGERY - NORTHERN MONTANA HOSPITAL )
- JOSEPH NEMES ( GENERAL PRACTICE - BIGHORN VALLEY HEALTH CENTER INCORPORATED )
- ELIZABETH O'CONNOR ( NURSE PRACTITIONER - CENTRAL MONTANA HEART AND VASCULAR INSTITUTE LLC )
- ADEDOTUN OGUNSUA ( INTERVENTIONAL CARDIOLOGY - BENEFIS HOSPITALS INC )
- THERESA OHL ( NURSE PRACTITIONER - PHILLIPS COUNTY HOSPITAL ASSN )
- AGNES OLOWOLAGBA ( NURSE PRACTITIONER - NORTHERN MONTANA HOSPITAL )
- VARGHESE PARAMBI ( NEPHROLOGY - US HEALTH DEPT OF HEALTH AND HUMAN SERVICES )
- CAMERON PARHAM ( EMERGENCY MEDICINE - NORTHERN MONTANA HOSPITAL )
- HEIDI PEYNADO DE PENA ( ENDOCRINOLOGY - BENEFIS HOSPITALS INC )
- ROBERT PFEFFER ( RADIATION ONCOLOGY - BENEFIS HOSPITALS INC )
- GREGG PIKE ( ORTHOPEDIC SURGERY - GREAT FALLS CLINIC LLC )
- NUANPHAN POOLE ( NURSE PRACTITIONER - US HEALTH DEPT OF HEALTH AND HUMAN SERVICES )
- RAJEEV RAJENDRA ( INTERNAL MEDICINE - COW CREEK BAND OF UMPQUA TRIBE OF INDIANS )
- FAITH REAL ( PHYSICIAN ASSISTANT - ROCKY BOY HEALTH CENTER )
- HILLARY RIGGIN ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - NORTHERN MONTANA HOSPITAL )
- CARLEY ROBERTSON ( EMERGENCY MEDICINE - BIG SANDY MEDICAL CENTER INC )
- LINDSAY RUCINSKY ( NURSE PRACTITIONER - BIGHORN VALLEY HEALTH CENTER INCORPORATED )
- ALEXANDRIA RUTHERFORD ( FAMILY PRACTICE - NORTHERN MONTANA HOSPITAL )
- CAROLYN RUTTER ( RADIATION ONCOLOGY - BENEFIS HOSPITALS INC )
- DONALD SAWDEY ( FAMILY PRACTICE - NORTHERN MONTANA HOSPITAL )
- DALE SCHAEFER ( NEUROSURGERY - BENEFIS HOSPITALS INC )
- CAMERON SCRANTON ( FAMILY PRACTICE - NORTHERN MONTANA HOSPITAL )
- GEORGE SEAL ( UROLOGY - GREAT FALLS CLINIC LLC )
- JESSICA SHEEHY ( PHYSICIAN ASSISTANT - NORTHERN MONTANA HOSPITAL )
- RICHARD SLATER ( UROLOGY - BENEFIS HOSPITALS INC )
- WALTER SMITH ( DIAGNOSTIC RADIOLOGY - NORTHERN MONTANA HOSPITAL )
- RUSLAN SOLDYSHEV ( NEPHROLOGY - GREAT FALLS CLINIC LLC )
- LARY STIEGLITZ ( FAMILY PRACTICE - MORROW COUNTY HEALTH DISTRICT )
- KAYLA STONER ( NURSE PRACTITIONER - NORTHERN MONTANA HOSPITAL )
- PATRICK TANG ( MEDICAL ONCOLOGY - BENEFIS HOSPITALS INC )
- SAMANTHA THOMPSON ( NURSE PRACTITIONER - BIGHORN VALLEY HEALTH CENTER INCORPORATED )
- WENDY TILLEMAN ( NURSE PRACTITIONER - ROCKY BOY HEALTH CENTER )
- JOHN VANGILDER ( NEUROSURGERY )
- GABOR VARJU ( PULMONARY DISEASE - BENEFIS HOSPITALS INC )
- MARC WHITACRE ( OPHTHALMOLOGY - NORTHERN MONTANA HOSPITAL )
- MICHAELA WHITMORE ( PHYSICIAN ASSISTANT - BULLHOOK COMMUNITY HEALTH CENTER, INC. )
- BRETT WILLIAMS ( THORACIC SURGERY - GREAT FALLS CLINIC LLC )
- KAMI WINNICKI ( NURSE PRACTITIONER - BILLINGS CLINIC )
- DAMIAN YMZON ( GENERAL SURGERY - NORTHERN MONTANA HOSPITAL )
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHERN MONTANA HOSPITAL to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 5 % |
Patients who reported that their nurses "Usually" communicated well | 24 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 85 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 11 % |
Patients who reported that their nurses "Always" listened carefully to them | 66 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 5 % |
Patients who reported that their nurses "Usually" listened carefully to them | 29 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 63 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 6 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 31 % |
Patients who reported that their doctors "Always" communicated well | 79 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 3 % |
Patients who reported that their doctors "Usually" communicated well | 18 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 85 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 3 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 12 % |
Patients who reported that their doctors "Always" listened carefully to them | 76 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 5 % |
Patients who reported that their doctors "Usually" listened carefully to them | 19 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 76 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 3 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 21 % |
Patients who reported that they "Always" received help as soon as they wanted | 67 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 6 % |
Patients who reported that they "Usually" received help as soon as they wanted | 27 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 68 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 6 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 26 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 65 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 6 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 29 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 49 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 26 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 25 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 65 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 12 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 23 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 33 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 41 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 26 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 16 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 84 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 20 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 80 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 12 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 88 % |
Patients who "Agree" they understood their care when they left the hospital | 56 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 36 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 65 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 9 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 26 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 55 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 6 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 39 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 47 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 10 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 43 % |
Patients who reported that their room and bathroom were "Always" clean | 57 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 16 % |
Patients who reported that their room and bathroom were "Usually" clean | 27 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 52 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 5 % |
Patients who reported that the area around their room was "Usually" quiet at night | 43 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 13 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 34 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 53 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 9 % |
Patients who reported YES, they would definitely recommend the hospital | 47 % |
Patients who reported YES, they would probably recommend the hospital | 44 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |