RIVER FALLS AREA HOSPITAL in RIVER FALLS, WI:
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Overall Rating:

Database data was released on January 25, 2023

About RIVER FALLS AREA HOSPITAL

Rating:

NursingHomeDatabase has the latest reviews, location, phone numbers, list of medical professionaals and other information about RIVER FALLS AREA HOSPITAL.

RIVER FALLS AREA HOSPITAL is one of a type of hospitals called Critical Access Hospitals. It is located in RIVER FALLS, WI. Its five star rating is 4. It's type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 521349.

EMERGENCY SERVICES: It does provide emergency services.

There are 113 medical professionals affiliated with RIVER FALLS AREA HOSPITAL.

According to a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 76% of the patients surveyed definitely recommended RIVER FALLS AREA HOSPITAL, while only 0% did not recommend going to RIVER FALLS AREA HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for RIVER FALLS AREA HOSPITAL

Address:

1629 E DIVISION ST
RIVER FALLS, WI 54022
(715) 307-6000
Click for Map

Medicare Provider Number:

521349

Type:

Critical Access Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for RIVER FALLS AREA HOSPITAL

Overall Rating:

The Overall Hospital Quality Star Rating for RIVER FALLS AREA HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

The methodology used to calculate Overall Star Ratings involves multiple steps to select, standardize, and calculate scores based on Care Compare measures. Overall Star Ratings are created using this seven-step process:

  1. Selection and standardization of measures for inclusion in the Overall Star Rating
  2. Assignment of measures to groups
  3. Calculation and standardization of measure group scores
  4. Calculation of hospital summary scores as a weighted average of available group scores
  5. Application of minimum thresholds for receiving an Overall Star Rating
  6. Assignment of hospitals to peer groups based on their number of measure groups (3, 4, or 5)
  7. Application of clustering algorithm to categorize summary scores into star ratings

For each hospital, a hospital summary score is calculated by taking the weighted average of the hospital’s scores for each measure group. The table below shows the weight applied to each measure group. The hospital summary score is then used to assign hospitals to star ratings, using k-means clustering within each peer group.

Measure group Weight used in calculation
Mortality 22%
Safety 22%
Readmission 22%
Patient Experience 22%
Timely & Effective Care 12%

Note that these percentage weights are out of 100%. If a hospital has no measures in a certain measure group, the weighted percentage is redistributed proportionally to the other measure groups. For example, if a hospital had no measures in the Timely & Effective Care category, the 12% weight would be redistributed evenly as 25% for each of the Mortality, Safety of Care, Readmission and Patient Experience groups.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Cost of RIVER FALLS AREA HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the RIVER FALLS AREA HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for RIVER FALLS AREA HOSPITAL: Not Available

More Information about the calculation of Medicare Spending Per Beneficiary for RIVER FALLS AREA HOSPITAL: The measure assesses Medicare Part A and Part B payments for services provided to a RIVER FALLS AREA HOSPITAL during a spending-per-beneficiary episode that spans from three days prior to an inpatient hospital admission through 30 days after discharge. The payments included in this measure are price-standardized and risk-adjusted. The payment measures for heart attack, heart failure, pneumonia, and hip/knee replacement are estimates of payments associated with a 30-day episode of care for heart attack, heart failure, or pneumonia, or a 90-day episode of care for hip/knee replacement. The episode of care begins with the admission. For the heart attack, heart failure, and pneumonia measures, payments across multiple care settings, services, and supplies (inpatient, outpatient, skilled nursing facility, home health, hospice, physician/clinical laboratory/ambulance services, durable medical equipment, prosthetics/orthotics, and supplies) are assessed for the next 30 days. For hip/knee replacement, the measure includes all payments for the next 30 days but also includes payments related to the hip/knee replacement for days 31 – 90. For the heart attack, heart failure, pneumonia, and hip/knee replacement payment measures, payment rates are provided in the downloadable database and presented on the Hospital Care Compare website in terms of dollars. Hospitals’ rates are compared to the national mean payment to categorize whether a hospital’s payment rate is less than the national mean payment, no different than the national mean payment, or greater than the national mean payment, For some hospitals, the number of cases is too small to reliably compare their results to the national mean payment. The payment measures are not intended to be interpreted in isolation but to be considered in the context of existing quality measures such as CMS’s 30-day mortality measures for heart attack, heart failure, and pneumonia, and the 90-day complication measure for hip/knee replacement.

Infection Rates at RIVER FALLS AREA HOSPITAL

These measures show how often patients at RIVER FALLS AREA HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally. HAI measures provide information on infections that occur while the patient is in the hospital and include: central line-associated bloodstream infections (CLABSI), catheterassociated urinary tract infections (CAUTI), surgical site infection (SSI) from colon surgery or abdominal hysterectomy, methicillin-resistant Staphylococcus Aureus (MRSA) blood laboratory-identified events (bloodstream infections), and Clostridium difficile (C.diff.) laboratory-identified events (intestinal infections). The HAI measures show how often patients at RIVER FALLS AREA HOSPITAL contract certain infections during the course of their medical treatment, when compared to like hospitals. The CDC calculates a Standardized Infection Ratio (SIR) which may take into account the type of patient care location, number of patients with an existing infection, laboratory methods, hospital affiliation with a medical school, bed size of the hospital, patient age, and classification of patient health. SIRs are calculated for the hospital, the state, and the nation. Hospitals’ SIRs are compared to the national benchmark to determine if hospitals’ performance on these measures is better than the national benchmark (lower), no different than the national benchmark, or worse than the national benchmark (higher). The HAI measures apply to all patients treated in acute care hospitals, including adult, pediatric, neonatal, Medicare, and non-Medicare patients.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 281.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.08 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 233.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.15 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 2.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.05 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 2,857.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.06 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days 2,857.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases 0.63 / Not Available
Clostridium Difficile (C.Diff): Observed Cases 0.00 / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How RIVER FALLS AREA HOSPITAL Compares to Other Similar Facilities

This is how RIVER FALLS AREA HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RIVER FALLS, WI

Worst Hospitals in RIVER FALLS, WI

Percentages of Complications and Deaths at RIVER FALLS AREA HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.2% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate NA Not Enough Data
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate NA Not Enough Data
In-hospital fall with hip fracture rate NA Not Enough Data
Postoperative hemorrhage or hematoma rate NA Not Enough Data
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate NA Not Enough Data
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate NA Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite NA Not Enough Data

Skilled Nursing Facilities Near RIVER FALLS AREA HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near RIVER FALLS AREA HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Hammond Health Services 5:
Gables of Boutwells Landing 5:
Augustana Care Hastings Health and Rehabilitation 5:
Baldwin Care Center 5:
Good Samaritan Society - Maplewood 5:
Little Sisters of The Poor 5:
Capitol View Transitional Care Center 5:
St Croix Health Center 5:
Plum City Care Ctr 5:
Christian Community Home 5:
Deerfield Care Center, LLC 5:
Heritage of Elmwood Nh 5:
St Therese of Woodbury LLC 5:
The Estates at Greeley LLC 4:
Park View Home 4:
Cerenity Marian of St Paul LLC 4:
Harmony Gardens 4:
Good Samaritan Society - Stillwater 4:
St Crispin Living Community 4:
Norris Square 4:
Presbyterian Homes of North Oaks 4:
Walker Methodist Westwood Ridge Ii 4:
Regina Senior Living 4:
The Estates at Linden LLC 4:
Glenhaven 3:

Medical Professsionals Affiliated with RIVER FALLS AREA HOSPITAL

These are the doctors affliated with this hospital:

  • KELLE ANDERSON ( FAMILY PRACTICE - FAIRVIEW CLINICS )
  • COURTNEY ANDERSON ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • ENOCH ARHINFUL ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )
  • TODD ARSENAULT ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • ERIN AUSTAD ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • AMBAREESH BAJPAI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - BALDWIN AREA MEDICAL CENTER INC )
  • JUSTIN BAKER ( GENERAL SURGERY - ALLINA HEALTH SYSTEM )
  • MATTHEW BALDWIN ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • ALAN BANK ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - BALDWIN AREA MEDICAL CENTER INC )
  • WILLIAM BEEMAN ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • NORA BENNETT ( NURSE PRACTITIONER - FAIRVIEW CLINICS )
  • KATELYN BEZEK ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )
  • JASON BLOCK ( EMERGENCY MEDICINE - ALLINA HEALTH SYSTEM )
  • SEAN BOLEY ( EMERGENCY MEDICINE - REGIONS HOSPITAL )
  • AMY BORYS ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JENNIFER BRAKKE ( NURSE PRACTITIONER - ALLINA HEALTH SYSTEM )
  • JOHN CASPERS ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • CHUKWUNONSO CHIME ( GASTROENTEROLOGY - BALDWIN AREA MEDICAL CENTER INC )
  • CATHERINE CHOI ( PHYSICAL MEDICINE AND REHABILITATION - SUMMIT ORTHOPEDICS LTD )
  • MATTHEW CLAYTON ( GENERAL SURGERY - ALLINA HEALTH SYSTEM )
  • HEATHER COLLINS ( PHYSICIAN ASSISTANT - ALLINA HEALTH SYSTEM )
  • DANIEL COURI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • RANJAN DAHIYA ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • NICHOLAS DAHL ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JASON DIETERLE ( ORTHOPEDIC SURGERY - INFINITE HEALTH COLLABORATIVE PA )
  • SCOTT DONNER ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JOEY DUREN ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • KELSEY ECHOLS ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • ERIC ELLINGSON ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JAMIE FORT ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • LEAH GAPINSKI ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • KATHERINE GLASRUD ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • GREGORY GOBLIRSCH ( FAMILY PRACTICE - FAIRVIEW CLINICS )
  • DAVID GREGG ( PHYSICIAN ASSISTANT - FAIRVIEW CLINICS )
  • MICHAEL GROGAN ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • JACOB GUTH ( PHYSICIAN ASSISTANT - ALLINA HEALTH SYSTEM )
  • BRIAN HAHN ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • ANTHONY HECHT ( GASTROENTEROLOGY - WESTFIELDS HOSPITAL INC )
  • KURT HELMRICK ( PHYSICIAN ASSISTANT - FAIRVIEW CLINICS )
  • KYLE HOLLOWAY ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • VLADIMIR HUGEC ( HEMATOLOGY/ONCOLOGY - MINNESOTA ONCOLOGY HEMATOLOGY, PA )
  • MICHELLE JOHNSON ( NURSE PRACTITIONER - ALLINA HEALTH SYSTEM )
  • JOSHUA JOHNSON ( DIAGNOSTIC RADIOLOGY - ALLINA HEALTH SYSTEM )
  • JASMINE KAMBOJ ( MEDICAL ONCOLOGY - ALLINA HEALTH SYSTEM )
  • RYAN KARLSTAD ( HAND SURGERY - INFINITE HEALTH COLLABORATIVE PA )
  • KALIE KEBED ( INTERNAL MEDICINE - ALLINA HEALTH SYSTEM )
  • AKBAR KHAN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • FLORENCE KOTISO ( INTERNAL MEDICINE - ALLINA HEALTH SYSTEM )
  • ROBERT LAMPPA ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - ALLINA HEALTH SYSTEM )
  • JEFF LARSEN ( INTERNAL MEDICINE - FAIRVIEW CLINICS )
  • BRIAN LARSEN ( INTERNAL MEDICINE - ALLINA HEALTH SYSTEM )
  • GARRET LECHTENBERG ( GENERAL SURGERY - ALLINA HEALTH SYSTEM )
  • MICHAEL LIEN ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - ALLINA HEALTH SYSTEM )
  • KERITH LIJEWSKI ( FAMILY PRACTICE - FAIRVIEW CLINICS )
  • LINCOLN LIKNESS ( FAMILY PRACTICE - HUDSON PHYSICIANS SC )
  • JACKSON LONG ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )
  • JODI LOWARY ( NURSE PRACTITIONER - ALLINA HEALTH SYSTEM )
  • LUCAS LUDEMAN ( DIAGNOSTIC RADIOLOGY - ALLINA HEALTH SYSTEM )
  • NOAH MADDY ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JOSEPH MADIGAN ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • BRITTNEY MATHESON ( PHYSICIAN ASSISTANT - FAIRVIEW CLINICS )
  • BENJAMIN MCKINLEY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • STEVEN MELETIOU ( HAND SURGERY - INFINITE HEALTH COLLABORATIVE PA )
  • ANNE MERRILL ( PHYSICIAN ASSISTANT - ALLINA HEALTH SYSTEM )
  • JESSE MILLER ( CRITICAL CARE (INTENSIVISTS) - ALLINA HEALTH SYSTEM )
  • AMARIS MOORE ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )
  • BENJAMIN MORGAN ( NEPHROLOGY - FAIRVIEW CLINICS )
  • SARA MURRAY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • STEVEN NEUBAUER ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • SAMEER NEVILE ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • THOMAS NOBREGA ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • ANTHONY NOVAK ( OPHTHALMOLOGY )
  • ANDREW OCKULY ( ORTHOPEDIC SURGERY - ALLINA HEALTH SYSTEM )
  • JEFFREY OLSON ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • KAREN OLSON ( NURSE PRACTITIONER - ALLINA HEALTH SYSTEM )
  • ANDREA PATINEAU ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • ABBAS PEERA ( INTERNAL MEDICINE - ALLINA HEALTH SYSTEM )
  • MONICA PESAVENTO ( FAMILY PRACTICE - FAIRVIEW CLINICS )
  • KAMALESH PILLAI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - LADD MEMORIAL HOSPITAL )
  • MANUEL PINTO ( ORTHOPEDIC SURGERY - ALLINA HEALTH SYSTEM )
  • DAVID PRALL ( UROLOGY - MINNESOTA UROLOGY PA )
  • KEVIN RANK ( GASTROENTEROLOGY - MNGI DIGESTIVE HEALTH PA )
  • EMILY RAVEN ( PHYSICIAN ASSISTANT - ALLINA HEALTH SYSTEM )
  • RITA RAVERTY ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )
  • TARANG RAY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • CONOR RICHARDSON ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )
  • HENRY RITER ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • CRAIG RODRIGUEZ ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • DAVID ROY ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • CAITLIN ROYCE ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • SAMUEL RUSS ( ORTHOPEDIC SURGERY - SUMMIT ORTHOPEDICS LTD )
  • MANPREET SINGH SABHARWAL ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • NAZIFA SAJADY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • ANDREA SATERBAK ( ORTHOPEDIC SURGERY - INFINITE HEALTH COLLABORATIVE PA )
  • ERIK SCHELBERT ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - LADD MEMORIAL HOSPITAL )
  • ALEX SCHOLL ( PODIATRY - ALLINA HEALTH SYSTEM )
  • SALIMA SHAFI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - BALDWIN AREA MEDICAL CENTER INC )
  • TED SIBLEY ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • KEVIN SMITH ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • MATHEW SO ( DIAGNOSTIC RADIOLOGY - ST. CROIX REGIONAL MEDICAL CENTER )
  • TIMOTHY STEINMETZ ( FAMILY PRACTICE - FAIRVIEW CLINICS )
  • CHRISTOPHER TASHJIAN ( FAMILY PRACTICE - FAIRVIEW CLINICS )
  • SUSAN TAUZELL ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - ALLINA HEALTH SYSTEM )
  • KASEY THEISEN STURM ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • CARRIE TORGERSEN ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )
  • ELIZABETH TUOHY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ALLINA HEALTH SYSTEM )
  • FRANK VILLAUME ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • ZLATA VLODAVER ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JOSEPH WAHLBERG ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JOSHUA WALTER ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - ALLINA HEALTH SYSTEM )
  • ALEXANDER WEE ( PHYSICIAN ASSISTANT - KADLEC REGIONAL MEDICAL CENTER )
  • ROBERT WELBORN ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
  • JACOB WESSELS ( FAMILY PRACTICE - ALLINA HEALTH SYSTEM )

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RIVER FALLS AREA HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 88 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 0
Patients who reported that their nurses "Usually" communicated well 12 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 96 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 0
Patients who reported that their nurses "Usually" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Always" listened carefully to them 84 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 0
Patients who reported that their nurses "Usually" listened carefully to them 16 %
Patients who reported that their nurses "Always" explained things in a way they could understand 84 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 2 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 14 %
Patients who reported that their doctors "Always" communicated well 88 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 9 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 94 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Always" listened carefully to them 85 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their doctors "Usually" listened carefully to them 12 %
Patients who reported that their doctors "Always" explained things in a way they could understand 83 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 12 %
Patients who reported that they "Always" received help as soon as they wanted 83 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 4 %
Patients who reported that they "Usually" received help as soon as they wanted 13 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 85 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 3 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 81 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 6 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 13 %
Patients who reported that staff "Always" explained about medicines before giving it to them 76 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 12 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 12 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 92 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 4 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 4 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 61 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 20 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 1 %
Patients who "Strongly Agree" they understood their care when they left the hospital 64 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 3 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Agree" that they understood their responsiblities in managing their health 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 1 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 61 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 19 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 1 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 80 %
Patients who reported that their room and bathroom were "Always" clean 77 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 13 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 5 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 1 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 77 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 0
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

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