SUMMA WESTERN RESERVE HOSPITAL Review

Get Information, Ratings, Surveys, and Compare SUMMA WESTERN RESERVE HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 75%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SUMMA WESTERN RESERVE HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with SUMMA WESTERN RESERVE HOSPITAL, Survey Analysis.)

In the briefest summary, SUMMA WESTERN RESERVE HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in CUYAHOGA FALLS, OH. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 360150. It does provide emergency services. There are 258 medical professionals and 59 doctor groups affiliated with the hospital. On average at SUMMA WESTERN RESERVE HOSPITAL, emergency patients were charged $23,994. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 75% of the patients surveyed definitely recommended SUMMA WESTERN RESERVE HOSPITAL, while only 4% did not recommend going to SUMMA WESTERN RESERVE HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for SUMMA WESTERN RESERVE HOSPITAL

Address:

1900 23RD STREET
CUYAHOGA FALLS, OH 44223
(330) 971-7000
Click for Map

Medicare Provider Number:

360150

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for SUMMA WESTERN RESERVE HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for SUMMA WESTERN RESERVE HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SUMMA WESTERN RESERVE HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 10 %
Patients who reported that YES, they were given information about what to do during their recovery at home 90 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 55 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 75 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SUMMA WESTERN RESERVE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SUMMA WESTERN RESERVE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SUMMA WESTERN RESERVE HOSPITAL: Not Available

Detailed table for spending and period for patients at SUMMA WESTERN RESERVE HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $27
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $18
Outpatient (1 to 3 days Prior to Index Hospital Admission) $55
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $48
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $672
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,487
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $7
Carrier (During Index Hospital Admission) $1,322
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $789
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $220
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,649
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $960
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,446
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $48
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,240
Total (Complete Episode) $23,994

Infection Rates at SUMMA WESTERN RESERVE HOSPITAL

These measures show how often patients at SUMMA WESTERN RESERVE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.71 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,541.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.11 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,568.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.37 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.04 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.83 / Same
SSI - Colon Surgery: Number of Procedures 46.00 / Same
SSI - Colon Surgery: Predicted Cases 1.29 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.78 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 73.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.54 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 15,703.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.71 / Not Available
MRSA Bacteremia: Observed Cases 3.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.77 / Better
Clostridium Difficile (C.Diff): Patient Days 15,703.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 6.40 / Better
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Better
Clostridium Difficile (C.Diff) 0.16 / Better

How SUMMA WESTERN RESERVE HOSPITAL Compares to Other Similar Facilities

This is how SUMMA WESTERN RESERVE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CUYAHOGA FALLS, OH

Worst Hospitals in CUYAHOGA FALLS, OH

Percentages of Complications and Deaths at SUMMA WESTERN RESERVE HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.5% SAME
Death rate for heart failure patients 10.5% SAME
Death rate for pneumonia patients 17.9% SAME
Death rate for stroke patients 13.8% SAME
Pressure ulcer rate 0.36% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.32% SAME
Postoperative acute kidney injury requiring dialysis rate 1.52% SAME
Postoperative respiratory failure rate 11.54% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.16% SAME
Postoperative sepsis rate 4.79% SAME
Postoperative wound dehiscence rate 1.98% SAME
Abdominopelvic accidental puncture or laceration rate 1% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.97% SAME

Skilled Nursing Facilities Near SUMMA WESTERN RESERVE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SUMMA WESTERN RESERVE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Green Village Skilled Nursing and Rehabilitation Ltd 5:
Pebble Creek Healthcare Center 5:
O'neill Healthcare Bay Village 5:
Apostolic Christian Home Inc 5:
Wadsworth Pointe 5:
Pleasantview Care Center 5:
O'neill Healthcare Fairview Park 5:
Brookdale Westlake Village 5:
The Pinnacle Rehabilitation and Nursing Center 5:
Welsh Home The 5:
O'neill Healthcare Lakewood 5:
Ohman Family Living at Holly 5:
Altenheim 5:
Altercare Post-Acute Rehab Center 5:
Ohman Family Living at Briar 5:
Regina Health Center 5:
Timberland Ridge Nursing and Rehabilitation 5:
Heritage of Hudson 5:
Western Reserve Masonic Comm 5:
O'neill Healthcare North Olmsted 5:
Anna Maria of Aurora 5:
Meadow Wind Health Care Center 5:
Kensington at Anna Maria 5:
St Augustine Manor 5:
Falls Village Skilled Nursing and Rehabilitation 5:
Parkside Villa 5:
Health Center at The Renaissan 5:
O'neill Healthcare Middleburg Heights 5:
Village at St Edward Nrsg Care 5:
Riverview Pointe Care Center 5:
Bath Creek Estates 5:
Bethany Nursing Home, Inc 5:
Wooster Community Hospital Snf 5:
Heather Knoll Retirement Village 5:
Glenwood Care and Rehabilitation 4:
Amherst Meadows Skilled Nursing and Rehab 4:
Bel Air Care Center 4:
Orrville Pointe 4:
Avenue at Medina 4:
Altercare of Hartville Ctr For 4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin 4:
Wayne County Care Center 4:
St Luke Lutheran Community-Portage Lakes 4:
Doylestown Health Care Center 4:
The Avenue Care and Rehabilitation Center 4:
Northfield Village Retirement Community 4:
Altercare Transitional Care of The Western Reserve 4:
Avon Place 4:
Life Care Center of Medina 4:
Brunswick Pointe Transitional Care 4:
Willowood Care Center of Brunswick 4:
Crown Center at Laurel Lake 4:
Pleasant View Health Care Center 4:
Saint Joseph Care Center 4:
Oaks of Brecksville 4:
Avenue at Aurora 4:
North Park Care Center 4:
Smithville Western Care Center 4:
Brentwood Health Care Center 4:
Ohio Living Rockynol 4:
Larchwood Care 4:
Eliza Jennings Home 4:
Jackson Ridge Rehabilitation and Care Center 4:
Algart Health Care 4:
Berea Center 4:
Sanctuary Wadsworth 4:
Mt Alverna Home Inc 4:
Joshua Tree Care Center 4:
Shady Lawn Nursing Home 4:
Burton Health Care Center 3:
Huntington Woods Care and Rehab Center 3:
Southern Hills Health and Reha 3:
Samaritan Care Center and Villa 3:
Altercare of Alliance Ctr For Rehab and Nc Inc 3:
Medina Bsd Opco LLC 3:
Enniscourt Nursing Care 3:
Montefiore Home The 3:
Roselawn Gardens Nursing and Rehabilitation 3:
Village of The Falls 3:
Briarwood The 3:
Woodlands Health and Rehab Center 3:
Diplomat Healthcare 3:
Northwestern Center 3:
Canterbury of Twinsburg 3:
Lutheran Home 3:
West View Healthy Living 3:
Promedica Skilled Nursing and Rehab Barberton 3:
Altercare of Wadsworth 3:
Altercare of Nobles Pond, Inc 3:
Rehab Pavilion at The Weils 3:
Broadview Multi Care Center 3:
Avenue at North Ridgeville 3:
Jennings Hall 3:
The Laurels of Massillon 3:
Windsor Medical Center Inc 3:
Altercare of Louisville Ctr For Rehab and Nsg Care 3:
Avenue at Macedonia 3:
Hickory Ridge Nursing and Rehabilitation Center 3:
East Park Care Center 3:
Saint Luke Lutheran Home 3:

Medical Groups Affiliated with SUMMA WESTERN RESERVE HOSPITAL

There are 258 doctors and 59 medical groups that are affiliated with SUMMA WESTERN RESERVE HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with SUMMA WESTERN RESERVE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SUMMA WESTERN RESERVE HOSPITAL.