UH ST JOHN MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare UH ST JOHN MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 69%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of UH ST JOHN MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with UH ST JOHN MEDICAL CENTER, Survey Analysis.)

In the briefest summary, UH ST JOHN MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in WESTLAKE, OH. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360123. It does provide emergency services. There are 453 medical professionals and 67 doctor groups affiliated with the hospital. On average at UH ST JOHN MEDICAL CENTER, emergency patients were charged $24,055. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 69% of the patients surveyed definitely recommended UH ST JOHN MEDICAL CENTER, while only 6% did not recommend going to UH ST JOHN MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for UH ST JOHN MEDICAL CENTER

Address:

29000 CENTER RIDGE ROAD
WESTLAKE, OH 44145
(440) 827-5071
Click for Map

Medicare Provider Number:

360123

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for UH ST JOHN MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for UH ST JOHN MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UH ST JOHN MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 22 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 58 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UH ST JOHN MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UH ST JOHN MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UH ST JOHN MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at UH ST JOHN MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $30
Outpatient (1 to 3 days Prior to Index Hospital Admission) $123
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $858
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,191
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $12
Carrier (During Index Hospital Admission) $1,162
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $618
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $375
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,288
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $805
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,232
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $83
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,234
Total (Complete Episode) $24,055

Infection Rates at UH ST JOHN MEDICAL CENTER

These measures show how often patients at UH ST JOHN MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.33 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 3.56 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,811.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.30 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.79 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,686.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.78 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit -- / Better
SSI - Colon Surgery: Upper Confidence Limit 0.99 / Better
SSI - Colon Surgery: Number of Procedures 115.00 / Better
SSI - Colon Surgery: Predicted Cases 3.04 / Better
SSI - Colon Surgery: Observed Cases 0.00 / Better
SSI - Colon Surgery 0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 38.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.28 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.03 / Same
MRSA Bacteremia: Upper Confidence Limit 2.56 / Same
MRSA Bacteremia: Patient Days 36,105.00 / Same
MRSA Bacteremia: Predicted Cases 1.93 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.52 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.41 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.30 / Same
Clostridium Difficile (C.Diff): Patient Days 36,105.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 15.69 / Same
Clostridium Difficile (C.Diff): Observed Cases 12.00 / Same
Clostridium Difficile (C.Diff) 0.77 / Same

How UH ST JOHN MEDICAL CENTER Compares to Other Similar Facilities

This is how UH ST JOHN MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WESTLAKE, OH

Worst Hospitals in WESTLAKE, OH

Percentages of Complications and Deaths at UH ST JOHN MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 11.8% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.3% SAME
Death rate for heart failure patients 12% SAME
Death rate for pneumonia patients 17.7% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 0.19% SAME
Death rate among surgical inpatients with serious treatable complications 146.65% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.59% SAME
Postoperative acute kidney injury requiring dialysis rate 1.89% SAME
Postoperative respiratory failure rate 7.65% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.1% SAME
Postoperative sepsis rate 4.37% SAME
Postoperative wound dehiscence rate 2.33% SAME
Abdominopelvic accidental puncture or laceration rate 0.83% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.85% SAME

Skilled Nursing Facilities Near UH ST JOHN MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UH ST JOHN MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Elms Retirement Village Inc 5:
Bath Creek Estates 5:
Judson Park 5:
O'neill Healthcare Lakewood 5:
Riverview Pointe Care Center 5:
O'neill Healthcare North Ridgeville 5:
O'neill Healthcare Bay Village 5:
O'neill Healthcare Middleburg Heights 5:
Altenheim 5:
Kendal at Oberlin 5:
Keystone Pointe Health and Rehabilitation 5:
Heritage of Hudson 5:
Timberland Ridge Nursing and Rehabilitation 5:
Willowood Care Center of Brunswick 5:
Village at St Edward Nrsg Care 5:
Regina Health Center 5:
Health Center at The Renaissan 5:
Autumn Aegis Nursing Home 5:
St Augustine Manor 5:
Euclid Subacute Care Center 5:
Mill Manor Care Center 5:
Welsh Home The 5:
O'neill Healthcare Fairview Park 5:
St Mary of The Woods 5:
O'neill Healthcare North Olmsted 5:
Western Reserve Masonic Comm 5:
Falls Village Skilled Nursing and Rehabilitation 5:
Oaks of Brecksville 5:
Brookdale Westlake Village 5:
Pleasantview Care Center 5:
Parkside Villa 5:
Northwestern Center 4:
The Northridge Health Center 4:
Amherst Manor Nursing Home 4:
Crown Center at Laurel Lake 4:
Berea Center 4:
North Park Care Center 4:
Joshua Tree Care Center 4:
Ohio Living Rockynol 4:
Kingston of Vermilion 4:
Welcome Nursing Home 4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin 4:
Brentwood Health Care Center 4:
Mount Saint Joseph Rehab Center 4:
Lutheran Home 4:
Larchwood Care 4:
Avon Place 4:
Life Care Center of Elyria 4:
Landerbrook Transitional Care 4:
Avon Oaks Nursing Home 4:
Northfield Village Retirement Community 4:
Singleton Health Care Center 4:
Algart Health Care 4:
Life Care Center of Medina 4:
Brunswick Pointe Transitional Care 4:
The Avenue Care and Rehabilitation Center 4:
Menorah Park Center For Senior 4:
Village of The Falls 3:
Mt Alverna Home Inc 3:
Greenbrier Health Center 3:
Franklin Plaza Extended Care 3:
Avenue at Medina 3:
East Park Care Center 3:
Samaritan Care Center and Villa 3:
Enniscourt Nursing Care 3:
Avenue at North Ridgeville 3:
Huntington Woods Care and Rehab Center 3:
Concordia at Sumner 3:
Broadview Multi Care Center 3:
Jennings Hall 3:
Medina Bsd Opco LLC 3:
Avenue at Macedonia 3:
Westpark Healthcare Campus 3:
Eliza Jennings Home 3:
Montefiore Home The 3:
Woods On French Creek Nursing and Rehab Center The 3:
Hillside Plaza 3:
Gardens of Mcgregor and Amasa Stone 3:
Crawford Manor Healthcare Center 3:
Diplomat Healthcare 3:
Hickory Ridge Nursing and Rehabilitation Center 3:
Laurels of New London The 3:
Southern Hills Health and Reha 3:
Pearlview Rehab and Wellness Ctr 2:
Solon Pointe at Emerald Ridge 2:
Parma Care Center 2:
Beachwood Pointe Care Center 2:
Avenue at Broadview Heights 2:
Sunrise Pointe Nursing and Rehab 2:
The Pavilion Rehabilitation and Nursing Center 2:
Rocky River Healthcare of Westpark 2:
The Heights Rehabilitation and Healthcare Center 2:
Snf-The Villa at Marymount 2:
Gardens of North Olmsted 2:
Oak Hills Nursing Center 2:
Lake Pointe Health Care 2:
Copley Health Center 2:
Falling Water Healthcare Center 2:
Shaker Gardens Nursing and Rehabilitation Center 2:
Willow Park Convalescent Home 2:

Medical Groups Affiliated with UH ST JOHN MEDICAL CENTER

There are 453 doctors and 67 medical groups that are affiliated with UH ST JOHN MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with UH ST JOHN MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with UH ST JOHN MEDICAL CENTER.