LUTHERAN HOSPITAL Review

Get Information, Ratings, Surveys, and Compare LUTHERAN HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 54%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of LUTHERAN HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with LUTHERAN HOSPITAL, Survey Analysis.)

In the briefest summary, LUTHERAN HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in CLEVELAND, OH. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360087. It does provide emergency services. There are 254 medical professionals and 33 doctor groups affiliated with the hospital. On average at LUTHERAN HOSPITAL, emergency patients were charged $28,449. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 54% of the patients surveyed definitely recommended LUTHERAN HOSPITAL, while only 13% did not recommend going to LUTHERAN HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for LUTHERAN HOSPITAL

Address:

1730 WEST 25TH STREET
CLEVELAND, OH 44113
(216) 696-4300
Click for Map

Medicare Provider Number:

360087

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for LUTHERAN HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for LUTHERAN HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LUTHERAN HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 9 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 12 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 12 %
Patients who "Strongly Agree" they understood their care when they left the hospital 43 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 49 %
Patients who reported that their room and bathroom were "Always" clean 66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 16 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 58 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 13 %
Patients who reported YES, they would definitely recommend the hospital 54 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LUTHERAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LUTHERAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LUTHERAN HOSPITAL: Not Available

Detailed table for spending and period for patients at LUTHERAN HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $6
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $33
Outpatient (1 to 3 days Prior to Index Hospital Admission) $174
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $13
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $3
Carrier (1 to 3 days Prior to Index Hospital Admission) $746
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,448
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $10
Carrier (During Index Hospital Admission) $1,784
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $530
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $64
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,578
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $772
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,870
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $59
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,360
Total (Complete Episode) $28,449

Infection Rates at LUTHERAN HOSPITAL

These measures show how often patients at LUTHERAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 1,169.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.79 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,945.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.35 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.74 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 18,272.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.88 / Not Available
MRSA Bacteremia: Observed Cases 2.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.21 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.62 / Same
Clostridium Difficile (C.Diff): Patient Days 18,272.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 5.94 / Same
Clostridium Difficile (C.Diff): Observed Cases 4.00 / Same
Clostridium Difficile (C.Diff) 0.67 / Same

How LUTHERAN HOSPITAL Compares to Other Similar Facilities

This is how LUTHERAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CLEVELAND, OH

Worst Hospitals in CLEVELAND, OH

Percentages of Complications and Deaths at LUTHERAN HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.6% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 12.6% SAME
Death rate for pneumonia patients 15.8% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.4% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.26% SAME
Postoperative acute kidney injury requiring dialysis rate 1.51% SAME
Postoperative respiratory failure rate 8.06% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.81% SAME
Postoperative sepsis rate 4.64% SAME
Postoperative wound dehiscence rate 1.99% SAME
Abdominopelvic accidental puncture or laceration rate 1.05% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.9% SAME

Skilled Nursing Facilities Near LUTHERAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LUTHERAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Chardon Center 5:
Ohio Living Breckenridge Village 5:
Heritage of Hudson 5:
St Augustine Manor 5:
Riverview Pointe Care Center 5:
Oaks of Brecksville 5:
Kensington at Anna Maria 5:
O'neill Healthcare Fairview Park 5:
Keystone Pointe Health and Rehabilitation 5:
Bath Creek Estates 5:
O'neill Healthcare Lakewood 5:
St Mary of The Woods 5:
Brookdale Westlake Village 5:
Altenheim 5:
Health Center at The Renaissan 5:
Falls Village Skilled Nursing and Rehabilitation 5:
Anna Maria of Aurora 5:
Euclid Subacute Care Center 5:
Western Reserve Masonic Comm 5:
O'neill Healthcare North Olmsted 5:
Concord Village Skilled Nursing and Rehabilitation 5:
Village at St Edward Nrsg Care 5:
O'neill Healthcare Middleburg Heights 5:
Willowood Care Center of Brunswick 5:
Pleasantview Care Center 5:
Regina Health Center 5:
Welsh Home The 5:
Ohman Family Living at Holly 5:
O'neill Healthcare North Ridgeville 5:
Judson Park 5:
O'neill Healthcare Bay Village 5:
Homestead Ii 5:
Mentor Ridge Health and Rehabilitation 5:
Autumn Aegis Nursing Home 5:
Parkside Villa 5:
Northwestern Center 4:
Berea Center 4:
The Northridge Health Center 4:
North Park Care Center 4:
Avon Oaks Nursing Home 4:
Avenue at Aurora 4:
Brunswick Pointe Transitional Care 4:
Joshua Tree Care Center 4:
Avon Place 4:
Brentwood Health Care Center 4:
Life Care Center of Medina 4:
Northfield Village Retirement Community 4:
The Avenue Care and Rehabilitation Center 4:
Altercare Transitional Care of The Western Reserve 4:
Larchwood Care 4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin 4:
Landerbrook Transitional Care 4:
Life Care Center of Elyria 4:
Mount Saint Joseph Rehab Center 4:
Singleton Health Care Center 4:
Algart Health Care 4:
Crown Center at Laurel Lake 4:
Lutheran Home 4:
Menorah Park Center For Senior 4:
Samaritan Care Center and Villa 3:
Village of The Falls 3:
Briarwood The 3:
Mt Alverna Home Inc 3:
Franklin Plaza Extended Care 3:
Greenbrier Health Center 3:
East Park Care Center 3:
Avenue at North Ridgeville 3:
Diplomat Healthcare 3:
Aurora Manor Special Care Cent 3:
Enniscourt Nursing Care 3:
Broadview Multi Care Center 3:
Avenue at Macedonia 3:
Jennings Hall 3:
Grand River Health and Rehab Center 3:
Westpark Healthcare Campus 3:
Huntington Woods Care and Rehab Center 3:
Medina Bsd Opco LLC 3:
Rehab Pavilion at The Weils 3:
Hillside Plaza 3:
Altercare of Mayfield Village, Inc 3:
Gardens of Mcgregor and Amasa Stone 3:
Crawford Manor Healthcare Center 3:
Woods On French Creek Nursing and Rehab Center The 3:
Eliza Jennings Home 3:
Montefiore Home The 3:
Avenue at Medina 3:
Southern Hills Health and Reha 3:
Arbors at Stow 2:
Legacy Twinsburg 2:
Woodlands Health and Rehab Center 2:
Avenue at Broadview Heights 2:
Solon Pointe at Emerald Ridge 2:
Manor of Grande Village 2:
Parma Care Center 2:
The Pavilion Rehabilitation and Nursing Center 2:
Sunrise Pointe Nursing and Rehab 2:
The Heights Rehabilitation and Healthcare Center 2:
Copley Health Center 2:
Rocky River Healthcare of Westpark 2:
The Laurels of Chagrin Falls 2: