HOUSTON MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare HOUSTON MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 56%

Database data as of January 31, 2024

The information shown here is based on data records that are not current. Our latest records for HOUSTON MEDICAL CENTER is from January 25, 2023 and our latest database records are as of January 31, 2024. It is not clear why HOUSTON MEDICAL CENTER is no longer in the database. Take care when reviewing this information to confirm that the hospital is still operating.

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of HOUSTON MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with HOUSTON MEDICAL CENTER, Survey Analysis.)

In the briefest summary, HOUSTON MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in WARNER ROBINS, GA. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 110069. It does provide emergency services. There are 422 medical professionals and 178 doctor groups affiliated with the hospital. On average at HOUSTON MEDICAL CENTER, emergency patients were charged $22,323. This is lower than the state average of $25,162. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 56% of the patients surveyed definitely recommended HOUSTON MEDICAL CENTER, while only 11% did not recommend going to HOUSTON MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for HOUSTON MEDICAL CENTER

Address:

1601 WATSON BOULEVARD
WARNER ROBINS, GA 31093
(478) 922-4281
Click for Map

Medicare Provider Number:

110069

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for HOUSTON MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for HOUSTON MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOUSTON MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 23 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 17 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 10 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 21 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 23 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 22 %
Patients who reported that YES, they did discuss whether they would need help after discharge 78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 41 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 34 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 49 %
Patients who reported that their room and bathroom were "Always" clean 56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 56 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 11 %
Patients who reported YES, they would definitely recommend the hospital 56 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HOUSTON MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HOUSTON MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HOUSTON MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at HOUSTON MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $10
Hospice (1 to 3 days Prior to Index Hospital Admission) $7
Inpatient (1 to 3 days Prior to Index Hospital Admission) $25
Outpatient (1 to 3 days Prior to Index Hospital Admission) $79
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $685
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,004
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $39
Carrier (During Index Hospital Admission) $1,364
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $889
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $201
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,743
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,036
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,528
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $119
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,575
Total (Complete Episode) $22,323

Infection Rates at HOUSTON MEDICAL CENTER

These measures show how often patients at HOUSTON MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.66 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,222.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.91 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,614.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.59 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.87 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Better
SSI - Colon Surgery: Upper Confidence Limit 0.72 / Better
SSI - Colon Surgery: Number of Procedures 157.00 / Better
SSI - Colon Surgery: Predicted Cases 4.19 / Better
SSI - Colon Surgery: Observed Cases 0.00 / Better
SSI - Colon Surgery 0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 70.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.63 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.24 / Same
MRSA Bacteremia: Upper Confidence Limit 2.58 / Same
MRSA Bacteremia: Patient Days 58,626.00 / Same
MRSA Bacteremia: Predicted Cases 3.16 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.95 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.28 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.88 / Better
Clostridium Difficile (C.Diff): Patient Days 53,606.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 23.17 / Better
Clostridium Difficile (C.Diff): Observed Cases 12.00 / Better
Clostridium Difficile (C.Diff) 0.52 / Better

How HOUSTON MEDICAL CENTER Compares to Other Similar Facilities

This is how HOUSTON MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WARNER ROBINS, GA

Worst Hospitals in WARNER ROBINS, GA

Percentages of Complications and Deaths at HOUSTON MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.5% SAME
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.3% SAME
Death rate for heart failure patients 11.7% SAME
Death rate for pneumonia patients 19.9% SAME
Death rate for stroke patients 16.7% SAME
Pressure ulcer rate 0.44% SAME
Death rate among surgical inpatients with serious treatable complications 178.62% SAME
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.05% SAME
Postoperative acute kidney injury requiring dialysis rate 1.45% SAME
Postoperative respiratory failure rate 8.16% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.09% SAME
Postoperative sepsis rate 5.3% SAME
Postoperative wound dehiscence rate 2.22% SAME
Abdominopelvic accidental puncture or laceration rate 1.35% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near HOUSTON MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HOUSTON MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Lodge 5:
The Oaks Nursing Home, Inc 4:
Church Home Rehabilitation and Healthcare 4:
Southern Pines 4:
Carlyle Place 4:
Zebulon Park Health and Rehabilitation 4:
Pinewood Manor Nursing Home and Rehabilitation Cntr 3:
Bryant Health and Rehabilitation Center 3:
Roberta Health and Rehab 3:
Archway Transitional Care Center 3:
Bolingreen Health and Rehabilitation 3:
Montezuma Health and Rehabilitation 2:
Summerhill Elderliving Home and Care 2:
Fort Valley Health and Rehab 2:
Warner Robins Rehabilitation Center 2:
Advanced Health and Rehab of Twiggs County 2:
Pruitthealth - Macon 2:
Medical Management Health and Rehab Center 2:
Eastview Nursing Center 2:
Fountain Blue Rehab and Nursing 1:
Cherry Blossom Health and Rehabilitation 1:
Macon Rehabilitation and Healthcare 1:
Pruitthealth - Eastside 1:
Pruitthealth - Peake 1:

Medical Groups Affiliated with HOUSTON MEDICAL CENTER

There are 422 doctors and 178 medical groups that are affiliated with HOUSTON MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with HOUSTON MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with HOUSTON MEDICAL CENTER.