MERCY MEDICAL CENTER INC Review
Get Information, Ratings, Surveys, and Compare MERCY MEDICAL CENTER INC to other hospitals
Overall Hospital Rating: ; HCAPS approval: 71%
Database data as of January 31, 2024
A Review of the Data
Prepared by Richard Saunders as of January 31, 2024.
The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MERCY MEDICAL CENTER INC. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MERCY MEDICAL CENTER INC, Survey Analysis.)
In the briefest summary, MERCY MEDICAL CENTER INC is one of the types of hospitals called Acute Care Hospitals. It is in BALTIMORE, MD. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 210008. It does provide emergency services. There are 447 medical professionals and 81 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at MERCY MEDICAL CENTER INC.
According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended MERCY MEDICAL CENTER INC, while only 5% did not recommend going to MERCY MEDICAL CENTER INC.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for MERCY MEDICAL CENTER INC
Address:
301 SAINT PAUL PLACE
BALTIMORE, MD
21202
(410) 332-9237
Click for Map
Medicare Provider Number:
210008
Type:
Acute Care Hospitals
Ownership:
Voluntary non-profit - Church
Overall Hospital Quality Star Rating for MERCY MEDICAL CENTER INC
Overall Rating:
The Overall Hospital Quality Star Rating for MERCY MEDICAL CENTER INC summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY MEDICAL CENTER INC to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 74 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 8 % |
Patients who reported that their nurses "Usually" communicated well | 18 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 80 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 6 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 14 % |
Patients who reported that their nurses "Always" listened carefully to them | 69 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 8 % |
Patients who reported that their nurses "Usually" listened carefully to them | 23 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 72 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 10 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 18 % |
Patients who reported that their doctors "Always" communicated well | 75 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 6 % |
Patients who reported that their doctors "Usually" communicated well | 19 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 81 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 15 % |
Patients who reported that their doctors "Always" listened carefully to them | 74 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their doctors "Usually" listened carefully to them | 19 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 71 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 8 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 21 % |
Patients who reported that they "Always" received help as soon as they wanted | 57 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 14 % |
Patients who reported that they "Usually" received help as soon as they wanted | 29 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 13 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 31 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 16 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 28 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 56 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 25 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 19 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 73 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 11 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 16 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 38 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 38 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 24 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 12 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 88 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 12 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 88 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 12 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 88 % |
Patients who "Agree" they understood their care when they left the hospital | 42 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 7 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 51 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 45 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 10 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 45 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 43 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 6 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 51 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 38 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 5 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 57 % |
Patients who reported that their room and bathroom were "Always" clean | 59 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 18 % |
Patients who reported that their room and bathroom were "Usually" clean | 23 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 63 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 10 % |
Patients who reported that the area around their room was "Usually" quiet at night | 27 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 10 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 19 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 71 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 5 % |
Patients who reported YES, they would definitely recommend the hospital | 71 % |
Patients who reported YES, they would probably recommend the hospital | 24 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of MERCY MEDICAL CENTER INC, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY MEDICAL CENTER INC provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for MERCY MEDICAL CENTER INC: Not Available
We do not have detailed cost analysis for MERCY MEDICAL CENTER INC.
Infection Rates at MERCY MEDICAL CENTER INC
These measures show how often patients at MERCY MEDICAL CENTER INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.08 / Better |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.87 / Better |
Central Line Associated Bloodstream Infection: Number of Device Days | 9,720.00 / Better |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 9.37 / Better |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3.00 / Better |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.32 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.16 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.21 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 7,449.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 7.99 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 4.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.50 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.27 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 1.61 / Same |
SSI - Colon Surgery: Number of Procedures | 271.00 / Same |
SSI - Colon Surgery: Predicted Cases | 6.87 / Same |
SSI - Colon Surgery: Observed Cases | 5.00 / Same |
SSI - Colon Surgery | 0.73 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.01 / Better |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 0.90 / Better |
SSI - Abdominal Hysterectomy: Number of Procedures | 738.00 / Better |
SSI - Abdominal Hysterectomy: Predicted Cases | 5.49 / Better |
SSI - Abdominal Hysterectomy: Observed Cases | 1.00 / Better |
SSI - Abdominal Hysterectomy | 0.18 / Better |
MRSA Bacteremia: Lower Confidence Limit | -- / Same |
MRSA Bacteremia: Upper Confidence Limit | 1.31 / Same |
MRSA Bacteremia: Patient Days | 56,746.00 / Same |
MRSA Bacteremia: Predicted Cases | 2.29 / Same |
MRSA Bacteremia: Observed Cases | 0.00 / Same |
MRSA Bacteremia | 0.00 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.56 / Same |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 1.26 / Same |
Clostridium Difficile (C.Diff): Patient Days | 49,910.00 / Same |
Clostridium Difficile (C.Diff): Predicted Cases | 27.98 / Same |
Clostridium Difficile (C.Diff): Observed Cases | 24.00 / Same |
Clostridium Difficile (C.Diff) | 0.86 / Same |
How MERCY MEDICAL CENTER INC Compares to Other Similar Facilities
This is how MERCY MEDICAL CENTER INC compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in BALTIMORE, MD
Worst Hospitals in BALTIMORE, MD
Percentages of Complications and Deaths at MERCY MEDICAL CENTER INC
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 2.4% | SAME |
Death rate for heart attack patients | NA | Not Enough Data |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 8.7% | SAME |
Death rate for heart failure patients | 11.7% | SAME |
Death rate for pneumonia patients | 18.7% | SAME |
Death rate for stroke patients | 13% | SAME |
Pressure ulcer rate | 1.04% | SAME |
Death rate among surgical inpatients with serious treatable complications | 174.2% | SAME |
Iatrogenic pneumothorax rate | 0.32% | SAME |
In-hospital fall with hip fracture rate | 0.09% | SAME |
Postoperative hemorrhage or hematoma rate | 2.93% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 2.15% | SAME |
Postoperative respiratory failure rate | 6.89% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.85% | SAME |
Postoperative sepsis rate | 4.41% | SAME |
Postoperative wound dehiscence rate | 2.01% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1.44% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1.09% | SAME |
Skilled Nursing Facilities Near MERCY MEDICAL CENTER INC
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY MEDICAL CENTER INC ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with MERCY MEDICAL CENTER INC
There are 447 doctors and 81 medical groups that are affiliated with MERCY MEDICAL CENTER INC.
Affiliated Doctor Groups
- ST PAUL PLACE SPECIALISTS INC
- TOTAL HEALTH CARE INC
- NORTH CALVERT ANESTHESIOLOGY SERVICES LLC
- LIFEBRIDGE SPORTS MEDICINE AND REHABILITATION LLC
- MARYLAND FAMILY CARE INC
- AGAPE PHYSICAL THERAPY AND SPORTS REHABILITATION LP
- TERESA HOFFMAN M.D. AND ASSOCIATES, LLC
- PROFESSIONAL SERVICES OF HOLY CROSS
- AMBER HILL PHYSICAL THERAPY INC
- ABINGTON MEMORIAL HOSPITAL
- EMERGENCY PHYSICIANS SPPS
- LUTHERVILLE HEMATOLOGY AND ONCOLOGY SERVICES
- SHOCK TRAUMA ASSOCIATES PA
- UPPER CHESAPEAKE EMERGENCY MEDICINE PHYSICIANS LLC
- PRIVIA CARE CENTER LLC
- PRIVIA MEDICAL GROUP LLC
- MERITUS MEDICAL CENTER INC
- BETHESDA CHEVY CHASE ORTHOPAEDIC ASSOCIATES, LLC
- MEDSTAR MEDICAL GROUP ANESTHESIOLOGY LLC
- JOHNS HOPKINS UNIVERSITY
- UNIVERSITY ORTHOPAEDIC ASSOCIATES OF ROCHESTER
- UNIVERSITY OF MARYLAND ST JOSEPH MEDICAL GROUP LLC
- ROBERT M. COOPER, M.D,, LLC
- MEDSTAR MEDICAL GROUP II LLC
- LIFEBRIDGE MEDICAL ASSOCIATES LLC
- UNIVERSITY OF MARYLAND OBSTETRICAL AND GYNECOLOGICAL ASSOCIATES PA
- WELLSTAR MEDICAL GROUP, LLC
- MARYLAND SPINE CENTER CHARTERED
- SURGICAL NEUROMONITORING, PLLC
- LEE MEMORIAL HEALTH SYSTEM
- NORTHSIDE RADIOLOGY ASSOCIATES LLC
- DR JEFFREY D. GABER AND ASSOCIATES, P.A.
- ASSOCIATION OF ALEXANDRIA RADIOLOGISTS PC
- MEDSTAR MEDICAL GROUP RADIOLOGY LLC
- SETON MEDICAL GROUP INC
- JOHNS HOPKINS UNIVERSITY
- UNIVERSITY HOSPITALS MEDICAL GROUP INC
- UNIVERSITY OF MARYLAND SURGICAL ASSOCIATES PA
- MARYLAND ANESTHESIA AND PAIN MANAGEMENT SERVICES PC
- MEDSTAR HEART INSTITUTE LLC
- VIRTUALCARE MEDICAL GROUP PA
- SELECT PHYSICAL THERAPY HOLDINGS INC
- UNIVERSITY OF MARYLAND COMMUNITY MEDICAL GROUP INC
- BAPTIST UROLOGY INC
- MID-ATLANTIC NEPHROLOGY ASSOCIATES PA
- FREDERICK HEALTH HOSPITAL INC
- NEUROSURGICAL SPECIALTY SERVICES, LLC
- POTTSTOWN CLINIC COMPANY LLC
- ARLINGTON URGENT CARE INC.
- WHC PHYSICIAN GROUP LLC
- FINE BRYANT AND WAH INC
- VASCULAR SPECIALTY SERVICES, INC.
- VEIN AND VASCULAR INSTITUTE OF CENTRAL MARYLAND
- GREATER BALTIMORE MEDICAL CENTER INC
- SINAI HOSPITAL OF BALTIMORE, INC
- UNIVERSITY OF MARYLAND EMERGENCY MEDICINE ASSOCIATES PA
- PARK MEDICAL ASSOCIATES LLC
- NORTHWESTERN MEDICAL FACULTY FOUNDATION
- BARENBURG OPTICAL SERVICE, INC
- KATZEN MEDICAL ASSOCIATES PC
- EAST SUBURBAN SPORTS MEDICINE CENTER LTD
- CHESAPEAKE OPEN MRI LLC
- RIVERSIDE RADIOLOGY AND INTERVENTIONAL ASSOCIATES INC
- FIRST COLONIES ANESTHESIA ASSOCIATES, LLC
- ALAN E. OSHINSKY, M.D.P.A.
- TOTAL ENT CARE LLC
- PENINSULA PLASTIC SURGERY P C
- GEISINGER CLINIC
- FOOT CENTERS OF MARYLAND, LLC
- CHARTER INTERNAL MEDICINE, LLC
- PATIENT FIRST MARYLAND MEDICAL GROUP PLLC
- DRS. SCHREIBER AND KELSEY, LLC
- COLUMBIA OUTPATIENT SEDATION LLC
- WASHINGTON UNIVERSITY
- PARTNERMD MARYLAND PC
- CHASE BREXTON HEALTH SERVICES INC
- TXIOM LLC
- OVERSITE NEURO
- LIFEBRIDGE COMMUNITY PHYSICIANS INC
- GEORGE WASHINGTON UNIVERSITY MEDICAL FACULTY ASSOCIATES
- OWENSBORO HEALTH MEDICAL GROUP INC
The list of medical professionals associated with MERCY MEDICAL CENTER INC is very long, so we have added another pages. See a list of medical professionals associated with MERCY MEDICAL CENTER INC.