MERCY MEDICAL CENTER INC Review

Get Information, Ratings, Surveys, and Compare MERCY MEDICAL CENTER INC to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MERCY MEDICAL CENTER INC. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MERCY MEDICAL CENTER INC, Survey Analysis.)

In the briefest summary, MERCY MEDICAL CENTER INC is one of the types of hospitals called Acute Care Hospitals. It is in BALTIMORE, MD. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 210008. It does provide emergency services. There are 447 medical professionals and 81 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at MERCY MEDICAL CENTER INC.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended MERCY MEDICAL CENTER INC, while only 5% did not recommend going to MERCY MEDICAL CENTER INC.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MERCY MEDICAL CENTER INC

Address:

301 SAINT PAUL PLACE
BALTIMORE, MD 21202
(410) 332-9237
Click for Map

Medicare Provider Number:

210008

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for MERCY MEDICAL CENTER INC

Overall Rating:



The Overall Hospital Quality Star Rating for MERCY MEDICAL CENTER INC summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY MEDICAL CENTER INC to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 27 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MERCY MEDICAL CENTER INC, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY MEDICAL CENTER INC provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY MEDICAL CENTER INC: Not Available

We do not have detailed cost analysis for MERCY MEDICAL CENTER INC.

Infection Rates at MERCY MEDICAL CENTER INC

These measures show how often patients at MERCY MEDICAL CENTER INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.08 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.87 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 9,720.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 9.37 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.32 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.21 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 7,449.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 7.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.50 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.27 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.61 / Same
SSI - Colon Surgery: Number of Procedures 271.00 / Same
SSI - Colon Surgery: Predicted Cases 6.87 / Same
SSI - Colon Surgery: Observed Cases 5.00 / Same
SSI - Colon Surgery 0.73 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.01 / Better
SSI - Abdominal Hysterectomy: Upper Confidence Limit 0.90 / Better
SSI - Abdominal Hysterectomy: Number of Procedures 738.00 / Better
SSI - Abdominal Hysterectomy: Predicted Cases 5.49 / Better
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Better
SSI - Abdominal Hysterectomy 0.18 / Better
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.31 / Same
MRSA Bacteremia: Patient Days 56,746.00 / Same
MRSA Bacteremia: Predicted Cases 2.29 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.56 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.26 / Same
Clostridium Difficile (C.Diff): Patient Days 49,910.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 27.98 / Same
Clostridium Difficile (C.Diff): Observed Cases 24.00 / Same
Clostridium Difficile (C.Diff) 0.86 / Same

How MERCY MEDICAL CENTER INC Compares to Other Similar Facilities

This is how MERCY MEDICAL CENTER INC compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BALTIMORE, MD

Worst Hospitals in BALTIMORE, MD

Percentages of Complications and Deaths at MERCY MEDICAL CENTER INC

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.4% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.7% SAME
Death rate for heart failure patients 11.7% SAME
Death rate for pneumonia patients 18.7% SAME
Death rate for stroke patients 13% SAME
Pressure ulcer rate 1.04% SAME
Death rate among surgical inpatients with serious treatable complications 174.2% SAME
Iatrogenic pneumothorax rate 0.32% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.93% SAME
Postoperative acute kidney injury requiring dialysis rate 2.15% SAME
Postoperative respiratory failure rate 6.89% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.85% SAME
Postoperative sepsis rate 4.41% SAME
Postoperative wound dehiscence rate 2.01% SAME
Abdominopelvic accidental puncture or laceration rate 1.44% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.09% SAME

Skilled Nursing Facilities Near MERCY MEDICAL CENTER INC

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY MEDICAL CENTER INC ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Bedford Court Healthcare Cent. 5:
Lochearn Nursing Home, LLC 5:
The Lutheran Village at Miller's Grant 5:
St. Joseph's Nursing Home 5:
Lorien Health Systems - Columbia 5:
Glen Meadows Retirement Com. 5:
Villa Rosa Nursing and Rehabilitation, LLC 5:
Lorien Nursing and Rehab Ctr - Elkridge 5:
Complete Care at Multi Medical Center LLC 5:
Riderwood Village 5:
Pickersgill Retirement Community 5:
Forest Hills of Dc 5:
Broadmead 5:
The Hsc Pediatric Skilled Nursing Facility 5:
Doctors Community Rehabilitation and Patient Care 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
Roland Park Place 5:
Northwest Hosp. Ctr. Sub. Unit 5:
Autumn Lake Healthcare at Waugh Chapel 5:
Friends Nursing Home 5:
Chestnut Grn Hlth Ctr Blakehur 5:
Sacred Heart Home Inc 5:
Ginger Cove 5:
Residences at Vantage Point 5:
Transitional Care Services at Mercy Medical Center 5:
Jeanne Jugan Residence 5:
Complete Care at Springbrook 5:
Brooke Grove Rehab. and Nsg Ctr 5:
Sterling Care Hillhaven 5:
Larkin Chase Center 4:
Montcare at Wheaton 4:
Oak Crest Village 4:
Knollwood Hsc 4:
Maryland Baptist Aged Home 4:
Lorien Bulle Rock 4:
Future Care Charles Village 4:
Sligo Creek Healthcare 4:
Ingleside at Rock Creek 4:
Greater Baltimore Medical Center Sub Acute Unit 4:
Layhill Nursing and Rehabilitation Center 4:
Autumn Lake Healthcare at Oak Manor 4:
Promedica Skilled Nursing and Rehab (rossville) 4:
Sterling Care Riverside 4:
Marley Neck Health and Rehabilitation Center 4:
Autumn Lake Healthcare at Crofton 4:
Augsburg Village 4:
Fairfield Nursing and Rehabilitation Center 4:
Future Care Sandtown-Winchester 4:
Stoddard Baptist Nursing Home 4:
Baywoods of Annapolis 4:
Little Sisters of The Poor 4:
Crescent Cities Nursing and Rehabilitation Center 3:
Future Care Canton Harbor 3:
South River Healthcare Center 3:
Future Care Northpoint 3:
Future Care Chesapeake 3:
Promedica Skilled Nursing and Rehab (towson) 3:
Autumn Lake Healthcare at Silver Spring 3:
Encore at Turf Valley 3:
Complete Care at Severna Park LLC 3:
Fairhaven 3:
Lorien Nsg and Rehab Ctr Belair 3:
Autumn Lake Healthcare at Perring Parkway 3:
Keswick Multi-Care Center 3:
Regency Care of Silver Spring, LLC 3:
Autumn Lake Healthcare at Arlington West 3:
North Oaks Communities 3:
Future Care Cold Spring 3:
Holly Hill Healthcare Center 3:
Autumn Lake Healthcare at Chevy Chase 3:
Promedica Skilled Nursing and Rehab (roland Park) 3:
Good Samaritan Nursing Home Operator, LLC 3:
Franklin Woods Center 3:
Maryland Masonic Homes Ltd 3:
Lorien Mays Chapel 3:
Stella Maris, Inc. 3:
Ascension Living Carroll Manor 3:
Althea Woodland Nursing Home 3:
Hammonds Lane Center 3:
Advanced Rehab at Autumn Lake Healthcare 3:
Charlestown Community Inc 3:
Future Care Old Court 3:
Autumn Lake Healthcare at Catonsville 2:
Forest Haven Nursing and Rehabilitation Ctr 2:
Peace Healthcare at Ridgeway Manor 2:
White Oak Rehabilitation and Nursing Center 2:
Complete Care at Heritage LLC 2:
Future Care Irvington 2:
Chapel Hill Nursing Center 2:
Frederick Villa Healthcare 2:
Fayette Health and Rehabilitation Center 2:
Complete Care at Wheaton 2:
Meadow Park Rehabilitation and Healthcare Center 2:
Fairland Center 2:
Autumn Lake Healthcare at Riverview 2:
Future Care Homewood 2:
Autumn Lake Healthcare at Bridgepark 2:
Autumn Lake Healthcare at Patuxent River 2:
Autumn Lake Healthcare at Cherry Lane 2:
Oakwood Snf LLC 2:

Medical Groups Affiliated with MERCY MEDICAL CENTER INC

There are 447 doctors and 81 medical groups that are affiliated with MERCY MEDICAL CENTER INC.

Affiliated Doctor Groups


The list of medical professionals associated with MERCY MEDICAL CENTER INC is very long, so we have added another pages. See a list of medical professionals associated with MERCY MEDICAL CENTER INC.