CONTACT INFORMATION REVIEWS & MORE DATA

FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  196 -198 NORTH STREET, GENEVA, NY 14456
  • Phone:  (315) 787-4175
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   50%

  About FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL

FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL is a Acute Care Hospitals. It is in GENEVA, NY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330058. It does provide emergency services. There are 198 medical professionals and 42 doctor groups affiliated with the hospital. On average at FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL, emergency patients were charged $19,736. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Quick Links to FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 9 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 19 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 40 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 33 %
Patients who "Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 38 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who reported that their room and bathroom were "Always" clean 55 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 19 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 52 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 13 %
Patients who reported YES, they would definitely recommend the hospital 50 %
Patients who reported YES, they would probably recommend the hospital 37 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL: Not Available

Detailed table for spending and period for patients at FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $28
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $46
Outpatient (1 to 3 days Prior to Index Hospital Admission) $197
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $3
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $580
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,430
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,079
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $548
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $97
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,844
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $850
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,042
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $200
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $761
Total (Complete Episode) $19,736

Infection Rates at FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL

These measures show how often patients at FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.29 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,136.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 4.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,911.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.54 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.30 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.92 / Same
SSI - Colon Surgery: Number of Procedures 59.00 / Same
SSI - Colon Surgery: Predicted Cases 1.56 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 13,793.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.62 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.57 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 2.15 / Same
Clostridium Difficile (C.Diff): Patient Days 13,793.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 7.67 / Same
Clostridium Difficile (C.Diff): Observed Cases 9.00 / Same
Clostridium Difficile (C.Diff) 1.17 / Same

How FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL Compares to Other Similar Facilities

This is how FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GENEVA, NY

Worst Hospitals in GENEVA, NY

Percentages of Complications and Deaths at FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.8% SAME
Death rate for heart failure patients 11.5% SAME
Death rate for pneumonia patients 21.1% SAME
Death rate for stroke patients 12.5% SAME
Pressure ulcer rate 2.33% Worse
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.4% SAME
Postoperative acute kidney injury requiring dialysis rate 1.55% SAME
Postoperative respiratory failure rate 9.67% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.12% SAME
Postoperative sepsis rate 5.77% SAME
Postoperative wound dehiscence rate 1.94% SAME
Abdominopelvic accidental puncture or laceration rate 1.04% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.48% Worse

Skilled Nursing Facilities Near FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Finger Lakes Center For Living 5:
Clifton Springs Hospital and Clinic Extended Care 5:
Aaron Manor Rehabilitation and Nursing Center 5:
Penfield Place 5:
M M Ewing Continuing Care Center 4:
Newark Manor Nursing Home Inc 4:
Wayne County Nursing Home 4:
St John's Penfield Homes 4:
St Anns Community 4:
Soldiers and Sailors Memorial Hospital E C U 3:
Penn Yan Manor Nursing Home Inc 3:
Fairport Baptist Homes 3:
Finger Lakes Health 2:
Ontario Center For Rehabilitation and Healthcare 2:
Seneca Nursing and Rehabilitation Center, L L C 2:
The Commons On St Anthony, A S N F and Short T R C 2:
Wayne Health Care 2:
Elm Manor Nursing and Rehabilitation Center 1:
Auburn Rehabilitation and Nursing Center 1:
Crest Manor Living and Rehabilitation Center 1:

Medical Groups Affiliated with FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL

There are 198 doctors and 42 medical groups that are affiliated with FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with FINGER LAKE HEALTH-GENEVA GENERAL HOSPITAL.

Healthcare Search Options

Make informed decisions about your healthcare options

Our site is designed to help you find the information you need quickly and easily, no matter what type of healthcare provider you're looking for. We provide a wealth of statistics and data that can help you make informed decisions about your healthcare options.

SEARCH OUR HEALTHCARE DATABASES

Home Healthcare

Nursing Homes

Owners & Operators

Dialysis

Hospitals

Doctor Groups

Doctors

Hospice

Purchase a Marketing or Other Report from our Database

We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.

  • Facility Name
  • Owner Name
  • Mailing Address
  • Contact Information
  • Phone Numbers
  • Website Addresses
  • File Formats: .xls, .csv, .txt
  • APIs

Reports updated monthly.

Request Report Pricing