HACKENSACKUMC MOUNTAINSIDE Review

Get Information, Ratings, Surveys, and Compare HACKENSACKUMC MOUNTAINSIDE to other hospitals

Overall Hospital Rating: ; HCAPS approval: 61%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of HACKENSACKUMC MOUNTAINSIDE. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with HACKENSACKUMC MOUNTAINSIDE, Survey Analysis.)

In the briefest summary, HACKENSACKUMC MOUNTAINSIDE is one of the types of hospitals called Acute Care Hospitals. It is in MONTCLAIR, NJ. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 310054. It does provide emergency services. There are 353 medical professionals and 118 doctor groups affiliated with the hospital. On average at HACKENSACKUMC MOUNTAINSIDE, emergency patients were charged $25,584. This is lower than the state average of $26,911. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 61% of the patients surveyed definitely recommended HACKENSACKUMC MOUNTAINSIDE, while only 8% did not recommend going to HACKENSACKUMC MOUNTAINSIDE.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for HACKENSACKUMC MOUNTAINSIDE

Address:

1 BAY AVENUE
MONTCLAIR, NJ 07042
(973) 429-6000
Click for Map

Medicare Provider Number:

310054

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for HACKENSACKUMC MOUNTAINSIDE

Overall Rating:



The Overall Hospital Quality Star Rating for HACKENSACKUMC MOUNTAINSIDE summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HACKENSACKUMC MOUNTAINSIDE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 26 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 43 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 58 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 32 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 61 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HACKENSACKUMC MOUNTAINSIDE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HACKENSACKUMC MOUNTAINSIDE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HACKENSACKUMC MOUNTAINSIDE: Not Available

Detailed table for spending and period for patients at HACKENSACKUMC MOUNTAINSIDE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $42
Outpatient (1 to 3 days Prior to Index Hospital Admission) $92
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $39
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $663
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,720
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,675
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $803
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $123
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,914
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $922
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $6,483
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $92
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,981
Total (Complete Episode) $25,584

Infection Rates at HACKENSACKUMC MOUNTAINSIDE

These measures show how often patients at HACKENSACKUMC MOUNTAINSIDE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.10 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.98 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,685.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.60 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.45 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,505.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.90 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.32 / Same
SSI - Colon Surgery: Number of Procedures 77.00 / Same
SSI - Colon Surgery: Predicted Cases 2.13 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.47 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 55.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.48 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 1.59 / Worse
MRSA Bacteremia: Upper Confidence Limit 7.17 / Worse
MRSA Bacteremia: Patient Days 46,707.00 / Worse
MRSA Bacteremia: Predicted Cases 1.93 / Worse
MRSA Bacteremia: Observed Cases 7.00 / Worse
MRSA Bacteremia 3.63 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.02 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.33 / Better
Clostridium Difficile (C.Diff): Patient Days 46,363.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 20.21 / Better
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Better
Clostridium Difficile (C.Diff) 0.10 / Better

How HACKENSACKUMC MOUNTAINSIDE Compares to Other Similar Facilities

This is how HACKENSACKUMC MOUNTAINSIDE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MONTCLAIR, NJ

Worst Hospitals in MONTCLAIR, NJ

Percentages of Complications and Deaths at HACKENSACKUMC MOUNTAINSIDE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.5% SAME
Death rate for heart attack patients 11.8% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 10.8% SAME
Death rate for heart failure patients 10.1% SAME
Death rate for pneumonia patients 14.7% SAME
Death rate for stroke patients 14.3% SAME
Pressure ulcer rate 0.33% SAME
Death rate among surgical inpatients with serious treatable complications 177.33% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.09% SAME
Postoperative acute kidney injury requiring dialysis rate 1.5% SAME
Postoperative respiratory failure rate 7.78% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.34% SAME
Postoperative sepsis rate 5.02% SAME
Postoperative wound dehiscence rate 1.88% SAME
Abdominopelvic accidental puncture or laceration rate 1.04% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.86% SAME

Skilled Nursing Facilities Near HACKENSACKUMC MOUNTAINSIDE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HACKENSACKUMC MOUNTAINSIDE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Mcauley Hall Health Care Cente 5:
Childrens Specialized Hospital Mountainside 5:
Family of Caring Healthcare at Tenafly, LLC 5:
Sea Crest Nursing and Rehabilitation Center 5:
Beacon Rehabilitation and Nursing Center 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Elizabeth Nursing and Rehab 5:
Careone at Wayne 5:
Spring Hills Post Acute Livingston 5:
Union Plaza Care Center 5:
Brighton Gardens of Edison 5:
New Gouverneur Hospital S N F 5:
University Center For Rehabilitation and Nursing 5:
Continuing Care at Lantern Hill 5:
United Hebrew Geriatric Center 5:
Hartwyck at Oak Tree 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Careone at Madison Avenue 5:
Careone at Valley 5:
New York Center For Rehabilitation and Nursing 5:
Methodist Home For Nursing and Rehabilitation 5:
Complete Care at Woodlands 5:
Dwelling Place at St Clares 5:
Queen of Peace Residence 5:
Cliffside Rehab and Residential Health Care Center 5:
Silvercrest 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Elizabeth Seton Children's Center 5:
Upper East Side Rehabilitation and Nursing Center 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Sea View Hospital Rehabilitation Center and Home 5:
The Knolls 5:
The Actors Fund Home 5:
Emerson Health Care Center 5:
St Marys Center Inc 5:
Windsor Park Rehab and Nursing Center 5:
Careone at The Highlands 5:
Epic Rehabilitation and Nursing at White Plains 5:
Forest View Center For Rehabilitation and Nursing 5:
N J Veterans Mem Home Paramus 5:
Winchester Gardens Health Care Center 5:
Henry J Carter Skilled Nursing Facility 5:
Complete Care at Prospect Heights LLC 5:
Cheshire Home 5:
Dumont Center For Rehabilitation and Nursing Care 5:
St Joseph's Home For Elderly 5:
Job Haines Home For Aged People 5:
Split Rock Rehabilition and Health Care Center 5:
N Y S Veterans Home In N Y C 5:
Doctors Subacute Healthcare, LLC 5:
Alaris Health at St Mary's 5:
St Marys Hospital For Children 5:
Shore View Nursing and Rehabilitation Center 5:
Careone at Teaneck 5:
Care Connection Rahway 5:
Careone at Somerset Valley 5:
Jamaica Hospital Medical Center T C U 5:
Margaret Tietz Center For Nursing Care Inc 5:
Complete Care at West Caldwell LLC 5:
Gold Crest Care Center 5:
Inglemoor Rehabilitation and Care Center of Living 5:
Jamaica Hospital Nursing Home Co Inc 5:
White House Healthcare and Rehabilitation Center 5:
Merry Heart Nursing Home 5:
Kendal On Hudson 5:
Family of Caring Healthcare at Montclair 5:
Excel Care at Wayne 5:
Parker at Somerset, Inc 5:
Careone at Ridgewood Avenue 5:
Hoboken University Medical Center Tcu 5:
New East Side Nursing Home 5:
Eastchester Rehabilitation and Health Care Center 5:
Lower West Side Rehab and Nursing Center 5:
Atrium Post Acute Care of Park Ridge 5:
Woodcliff Lake Health and Rehabilitation Center 5:
Carmel Richmond Healthcare and Rehab Center 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Skilled Nursing at Fellowship Village 5:
Barnert Subacute Rehabilitation Center, LLC 5:
Bainbridge Nursing and Rehabilitation Center 5:
Pine Acres Convalescent Center 5:
South Mountain Hc 5:
N J Eastern Star Home 5:
Kings Harbor Multicare Center 4:
Aristacare at Norwood Terrace 4:
Brookhaven Health Care Center 4:
Peace Care St Ann's 4:
Hope Center For H I V and Nursing Care 4:
Saints Joachim and Anne Nursing and Rehab Center 4:
Bronx Gardens Rehabilitation and Nursing Center 4:
Ditmas Park Care Center 4:
Staten Island Care Center 4:
Broadway House For Continuing 4:
Flushing Hospital Medical Center T C U 4:
Fort Tryon Center For Rehabilitation and Nursing 4:
Bronx Center For Rehabilitation and Health Care 4:
Regal Heights Rehabilitation and Health Care Ctr 4:
New Community Extended Care Facility 4:
Sycamore Living at East Hanover 4:
Montclair Care Center 4:

Medical Groups Affiliated with HACKENSACKUMC MOUNTAINSIDE

There are 353 doctors and 118 medical groups that are affiliated with HACKENSACKUMC MOUNTAINSIDE.

Affiliated Doctor Groups


The list of medical professionals associated with HACKENSACKUMC MOUNTAINSIDE is very long, so we have added another pages. See a list of medical professionals associated with HACKENSACKUMC MOUNTAINSIDE.