JOHNSON MEMORIAL HOSPITAL Review

Get Information, Ratings, Surveys, and Compare JOHNSON MEMORIAL HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 69%

Database data as of January 31, 2024

The information shown here is based on data records that are not current. Our latest records for JOHNSON MEMORIAL HOSPITAL is from November 08, 2023 and our latest database records are as of January 31, 2024. It is not clear why JOHNSON MEMORIAL HOSPITAL is no longer in the database. Take care when reviewing this information to confirm that the hospital is still operating.

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of JOHNSON MEMORIAL HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with JOHNSON MEMORIAL HOSPITAL, Survey Analysis.)

In the briefest summary, JOHNSON MEMORIAL HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in STAFFORD SPRINGS, CT. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 70008. It does provide emergency services. There are 217 medical professionals and 60 doctor groups affiliated with the hospital. On average at JOHNSON MEMORIAL HOSPITAL, emergency patients were charged $21,214. This is lower than the state average of $25,960. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 69% of the patients surveyed definitely recommended JOHNSON MEMORIAL HOSPITAL, while only 6% did not recommend going to JOHNSON MEMORIAL HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for JOHNSON MEMORIAL HOSPITAL

Address:

201 CHESTNUT HILL ROAD
STAFFORD SPRINGS, CT 06076
(860) 684-4251
Click for Map

Medicare Provider Number:

70008

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for JOHNSON MEMORIAL HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for JOHNSON MEMORIAL HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHNSON MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 19 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 24 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 80 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 10 %
Patients who reported that YES, they were given information about what to do during their recovery at home 90 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 9 %
Patients who reported that YES, they did discuss whether they would need help after discharge 91 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 7 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of JOHNSON MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHNSON MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHNSON MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at JOHNSON MEMORIAL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $33
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $3
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $4
Carrier (1 to 3 days Prior to Index Hospital Admission) $682
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $8,600
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $18
Carrier (During Index Hospital Admission) $819
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $956
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $180
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,217
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $386
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $6,041
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $57
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,211
Total (Complete Episode) $21,214

Infection Rates at JOHNSON MEMORIAL HOSPITAL

These measures show how often patients at JOHNSON MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 428.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.26 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 587.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.30 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 4.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.04 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 4,538.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.16 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.22 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 4.27 / Same
Clostridium Difficile (C.Diff): Patient Days 4,538.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 1.55 / Same
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Same
Clostridium Difficile (C.Diff) 1.29 / Same

How JOHNSON MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how JOHNSON MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in STAFFORD SPRINGS, CT

Worst Hospitals in STAFFORD SPRINGS, CT

Percentages of Complications and Deaths at JOHNSON MEMORIAL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.8% SAME
Death rate for heart failure patients 14.9% SAME
Death rate for pneumonia patients 19.6% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.48% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.46% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 3.47% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.99% SAME
Abdominopelvic accidental puncture or laceration rate 1.08% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.95% SAME

Skilled Nursing Facilities Near JOHNSON MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHNSON MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
John L. Levitow Health Care Center 5:
Jerome Home 5:
Colonial Health and Rehab Center of Plainfield, LLC 5:
West Hartford Health and Rehabilitation Center 5:
Manchester Rehabilitation and Healthcare Center 5:
Avon Health Center 5:
Touchpoints at Bloomfield 5:
Caleb Hitchcock Health Center 5:
Seabury 5:
Mclean Health Center 5:
Touchpoints at Chestnut 5:
Meadowbrook of Granby 5:
St Joseph's Residence 5:
Evergreen Health Care Center 5:
Julian J Levitt Family Nursing Home 5:
Overlook Masonic Health Center 5:
Mary's Meadow at Providence Place 5:
Care One at Holyoke 5:
Quaboag Rehabilitation and Skilled Care Facility 5:
Autumn Lake Healthcare at New Britain 4:
Trinity Hill Care Center 4:
Parkville Care Center 4:
Hughes Health and Rehabilitation 4:
Pierce Memorial Baptist Home, Inc. 4:
Mansfield Center For Nursing and Rehabilitation 4:
Hebrew Center For Health and Rehabilitation 4:
Complete Care at Kimberly Hall-South 4:
Vernon Rehabilitation and Healthcare Center 4:
Ark Healthcare and Rehabilitation at Governor's Hous 4:
East Longmeadow Skilled Nursing Center 4:
Vantage at Westfield LLC 4:
Life Care Center of Wilbraham 4:
Palmer Healthcare Center 4:
Renaissance Manor On Cabot 4:
Care One at Northampton 4:
60 West 3:
Maple View Manor 3:
Bel-Air Manor Nursing and Rehabilitation Center 3:
Monsignor Bojnowski Manor 3:
Jefferson House 3:
St Joseph's Living Center, Inc 3:
Glastonbury Health Care Center, Inc 3:
Avery Nursing Home/noble Building 3:
Westside Care Center 3:
Chelsea Place Care Center 3:
Touchpoints at Manchester 3:
Crestfield Rehabilitation Center and Fenwood Manor 3:
The Suffield House 3:
Chestnut Hill of East Longmeadow 3:
Agawam East Rehab and Nursing 3:
Agawam West Rehab and Nursing 3:
Agawam North Rehab and Nursing 3:
Agawam South Rehab and Nursing 3:
Loomis Lakeside at Reeds Landing 3:
Mont Marie Rehabilitation and Healthcare Center 3:
Ledgecrest Health Care Center 2:
Marlborough Health and Rehabilitation Center 2:
Civita Care Center at Newington 2:
Douglas Manor 2:
Amberwoods of Farmington 2:
Apple Rehab Avon 2:
Saint Mary Home 2:
Bloomfield Health Care Center 2:
Complete Care at Fox Hill 2:
Windsor Health and Rehabilitation Center, LLC 2:
Fresh River Healthcare 2:
Bickford Health Care Center 2:
Parkway Pavilion Health and Rehabilitation Center 2:
Vantage at Hampden LLC 2:
Mission Care at Holyoke 2:
Regalcare at Holyoke 2:
Apple Rehab Rocky Hill 1:
Villa Maria Nursing and Rehabilitation Community 1:
Apple Rehab Farmington Valley 1:
Salmon Brook Rehab and Nursing 1:
Vanderman Place 1:
Autumn Lake Healthcare at West Hartford 1:
Riverside Health and Rehabilitation 1:
Complete Care at Kimberly Hall North 1:
Woodlake at Tolland Rehabilitation and Nursing Cente 1:
Care One at Redstone 1:
Southbridge Rehabilitation and Health Care Center 1:
Sixteen Acres Healthcare Center 1:
Westfield Gardens Nursing and Rehab 1:
Vantage at Wilbraham LLC 1:
Bear Mountain at West Springfield 1:
Chicopee Rehabilitation and Nursing 1:
The Meadows of Central Massachusetts 1:
Day Brook Village Senior Living 1:
Pioneer Valley Health and Rehabilitation 1:
Grandview Rehabilitation and Healthcare Center No Data

Medical Groups Affiliated with JOHNSON MEMORIAL HOSPITAL

There are 217 doctors and 60 medical groups that are affiliated with JOHNSON MEMORIAL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with JOHNSON MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with JOHNSON MEMORIAL HOSPITAL.