Parkway Health and Rehabilitation Center: Data Analysis and Ratings

200 SOUTH PARKWAY WEST, MEMPHIS, TN 38109 (901-942-7456)

CMS 5-Star Rating:

Data as of: August 01, 2023

  CMS has identified this facility as either having actual cases of abuse or that abuse is possible.

The Most Important Data about Parkway Health and Rehabilitation Center

We've looked at a lot of nursing homes, this is what we think you need to see first and if you don't want to spend a lot of time. (It's the tl;dr section.)

CMS has identified this facility as either having actual cases of abuse or has decided that abuse is possible.

CMS 5-Star Overall Rating: (1 out of 5):
(The national average overall star rating is 3 stars.)

Current Trend: Worsening

Total Nursing Hours Spent Per Resident Per Day: 3.80
(The national average is 3.76 )

Best Nursing Homes in TN

According to our analysis, Parkway Health and Rehabilitation Center is ranked #35 out of 36 skilled nursing homes within a 25 mile radius. See detailed information from recent inspection reports, nursing hours analysis, surverys, and information on owners and operators. Click here to view the ranked list of nursing homes near Parkway Health and Rehabilitation Center.

What is this page all about?

Below is everything shred of information that we can find about Parkway Health and Rehabilitation Center, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a nursing home and to keep you informed once you have chosen a home. We know from personal experience that choosing a nursing home is not something you do once and then you forget about it. In fact, it gets worse. Once you select a nursing home and get through the initial steps of figuring out how to pay for it, then the real worries start. Are they taking good care of me or my loved one? This is the question that will keep you up at night: Can I really trust these people? We wish we could answer this question, we can't. What he can do is churn through the tons of data and try and help you to make sense of it. We hope it helps.

General Data Card

These are the basic data points for the facility.

Data date: August 01, 2023

Address: 200 SOUTH PARKWAY WEST, MEMPHIS, TN 38109

Phone: 901-942-7456

Click for Map Website

Ranking: Parkway Health and Rehabilitation Center is ranked #22 out of 22 facilities within a 10 mile radius and #35 out of 36 facilities within a 25 mile radius.

Medicare Provider Number: 445387

Participating in Medicare Since: August 12, 1996

No. of Certified Beds: 120

No. of Residents: 87

Occupancy: 72.50 % (as of 08/13/2023 )

Amount fined in recent period: $593,818.39

Complaints filed: 4

Ratings History for Parkway Health and Rehabilitation Center

Review of Parkway Health and Rehabilitation Center Ratings and Inspection Scores

CMS regularly inspects every skilled nursing facility. (The timing is supposed to be annually, but since the beginning of the Covid pandemic, these inspections have not occured as frequently.) The results of the multi-day inspection is reduced to a series of scores which are then translated into the star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another. The Overall Star rating is based on the facility's performance as compared to other facilities in the same state, so you cannot easily compare one facility's Overall star rating to a facility in another state.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 2:
Staffing Rating 1:

Inspection Scores

Cycle 1 Score (as of August 30, 2022) 2201
Cycle 2 Score (as of September 20, 2021) 412
Cycle 3 Score (as of November 19, 2019) 8
Weighted All Cycles Score 1,239

It has been 11 months since the most recent inspection.

What Goes Into the Nursing Home's 5-Star Rating

CMS has put a lot of effort into creating its very elaborate 5-Star Quality Rating System specifically to provide a quick way for residents and family members to easily understand how well a nursing home is performing and to make comparing nursing homes easier. The rating system allows people to easily compare facilities across numerous dimensions with the express purpose of identifying the best and best performing nursing homes. The rating system was initially developed in 2008 and the methodologies are regularly reviewed and updated.

The rating system has five separate ratings including:

  • Overall rating
  • Health Inspection rating
  • Staff rating
  • RN Staffing rating
  • Quality Measures rating

Nursing homes are rated from 1-star to 5-stars with 1-star being the best rating and 5-star being the best rating. For the Health Inspection Rating the nursing homes in each state are ranked based on their weighted three year inspection score. The top 10 percent of nursing homes (those with the lowest scores) are awarded a 5-star rating; the bottom 20 percent (those with the highest scores) are awarded a 1-star rating. In between 1-star and 5-star, the remaining homes are divided equally into three tranches which correspond with the stars 2 to 4. The staff ratings and quality measure ratings follow a similar process but the divisions are based on a national ranking. The division between star ratings is called the “cut-rate”. Cut-rates are redefined periodically and are published by CMS. See the latest cut rates on this table.

Calculating the Overall Star Rating is done differently. According to CMS, the reason for adopting a different system is to give the Health Inspection Rating higher weight in the Overall Rating. So, since there are FIVE ratings and FIVE stars for each rating, there must also be a FIVE step process to calculate the Overall Rating (so symetrical!) :

  1. Begin with the Health Inspection Rating
  2. Add one star to the Health Inspection Rating if the Staffing Rating is at least four-stars and is higher than the Health Inspection Rating. (We will call this the "Adjusted Rating".)
  3. Subtract one star from the Health Inspection Rating if the Staffing Rating is one-star.
  4. Add a star to the Adjusted Rating if the Quality Measure Rating is 5-stars.
  5. Subtract one star from the Adjusted Rating if the Quality Measure Rating is 1-star.

Throughout the calculation of the Overall Rating, the rating cannot exceed 5-stars. The Overall Rating is capped at 2-stars if the Health Inspection rating is 1-star. No Overall Rating is awarded if the nursing home does not have a Health Inspection Rating (This effectively means that a nursing home is not rated until the home has been operating for more than two years.)

Changes in a nursing homes star rating can be due to the results of a new health inspection report, the processing of new complaints, the aging of older complaints, a new inspection control survey, a revisit, or the resolution of disputes that change the scope and or severity of deficiencies.

Most Recent Nursing Home Inspections

CMS is required to inspect each senior nursing facility at least annually. These inspections take several days. Additional follow-up inspections as conducted as needed or for certain purposes. Inspections stopped for more than seven months in 2020 due to the Covid pandemic. That stoppage has caused all inspections to be delayed as the inspectors continue to deal with a backlog. The table below shows the latest inspections for Parkway Health and Rehabilitation Center including health, fire, and inspection control inspections:

No Inspection Information is Available

Owner and Operator Information for Parkway Health and Rehabilitation Center

Our database of owners and operators shows all direct owners of the nursing nurse, any managers and directors, and the most adjacent indirect owners of the facility (that is, if the direct owner is company, then the owners of that company.) Lists of nursing home owners are available and you can search for nursing home owners and operators on our site.

Business Entity Name:

SOUTH PARKWAY ASSOCIATES LP

Owners:

Managers and Directors:

Analysis of Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Parkway Health and Rehabilitation Center spends MORE time on average with its residents than the state average for total nursing homes spent per resident and MORE time than the national average for total nursing homes spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.26 0.57 / 0.66
Case Mix 0.44 0.41 / 0.39
Adjusted 0.23 NA / NA
Licensed Practical Nurse (LPN)
Hours 1.54 1.13 / 0.89
Case Mix 0.84 NA / NA
Adjusted 1.36 NA / NA
Certified Nursing Assistants (CNA)
Hours 2.00 1.99 / 2.22
Case Mix 2.16 NA / NA
Adjusted 1.88 NA / NA
Total Licensed Staff
Hours 1.80 1.70 / 1.55
Physical Therapist (PT)
Hours 0.06 0.08 / 0.07
Total Nursing Homes Spent per Resident on Average
Hours 3.80 3.69 / 3.76
Case Mix 3.44 3.26 / 3.17
Adjusted 3.50 NA / NA

Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc. State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) 21.1% 21.0%
Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522) 13.0% 12.3%
Worse
Number of hospitalizations per 1000 long-stay resident days (qm551) 2.0% 1.5%
Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) 1.9% 1.1%
Worse
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 31.4% 17.0%
Worse
Percentage of long-stay residents who lose too much weight (qm404) 14.8% 7.5%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 86.0% 53.0%
Worse
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 2.4% 1.6%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 4.4% 3.1%
Worse
Percentage of long-stay residents who have depressive symptoms (qm408) 1.2% 10.4%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% 0.2%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 0.7% 3.4%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 85.5% 88.7%
Worse
Percentage of long-stay residents who received an antipsychotic medication (qm419) 5.2% 16.3%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 78.2% 76.1%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 3.8% 1.9%
Worse
Percentage of long-stay residents whose ability to move independently worsened (qm451) 19.0% 20.7%
Better
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 13.6% 29.2%
Better
Percentage of high risk long-stay residents with pressure ulcers (qm453) 15.1% 8.8%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 86.3% 92.9%
Worse
Percentage of short-stay residents who made improvements in function (qm471) 74.6% 74.5%
Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 52.4% 73.5%
Worse

Parkway Health and Rehabilitation Center Violations, Complaints and Fines

These are complaints and fines that are reported by CMS. Some of the data is not very recent, but we have decided to include it here so that you have as much information as possible.

Amount fined in recent period: $593,818.39, Complaints filed: 4

Deficiency Deficiency Date / Date Corrected
Address subsistence needs for staff and patients.
(Fire Safety)
11-18-2019 / 12-06-2019
Install emergency lighting that can last at least 1 1/2 hours.
(Fire Safety)
11-18-2019 / 12-06-2019
Provide properly protected cooking facilities.
(Fire Safety)
11-18-2019 / 12-16-2019
Inspect, test, and maintain automatic sprinkler systems.
(Fire Safety)
11-18-2019 / 01-03-2020
Properly select, install, inspect, or maintain portable fire extinguishes.
(Fire Safety)
11-18-2019 / 12-27-2019
Have simulated fire drills held at unexpected times.
(Fire Safety)
11-18-2019 / 01-03-2020
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
(Fire Safety)
11-18-2019 / 01-03-2020
Have generator or other power source capable of supplying service within 10 seconds.
(Fire Safety)
11-18-2019 / 01-03-2020
Ensure proper usage of power strips and extension cords.
(Fire Safety)
11-18-2019 / 01-03-2020
Ensure each resident receives an accurate assessment.
(Health)
11-19-2019 / 01-03-2020
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
(Health)
11-19-2019 / 01-03-2020
Establish policies and procedures including evacuation.
(Fire Safety)
09-13-2021 / 10-21-2021
Properly select, install, inspect, or maintain portable fire extinguishes.
(Fire Safety)
09-13-2021 / 10-26-2021
Have simulated fire drills held at unexpected times.
(Fire Safety)
09-13-2021 / 10-26-2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
(Fire Safety)
09-13-2021 / 10-26-2021
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
(Fire Safety)
09-13-2021 / 10-26-2021
Have generator or other power source capable of supplying service within 10 seconds.
(Fire Safety)
09-13-2021 / 10-26-2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
(Health)
09-20-2021 / 10-26-2021
Provide and implement an infection prevention and control program.
(Health)
09-20-2021 / 10-26-2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
(Health)
09-20-2021 / 10-26-2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
(Health)
09-20-2021 / 10-26-2021
Respond appropriately to all alleged violations.
(Health)
09-20-2021 / 10-26-2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
(Health)
09-20-2021 / 10-26-2021
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
(Health)
09-20-2021 / 10-26-2021
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
(Health)
09-20-2021 / 10-26-2021
Develop and maintain an Emergency Preparedness Program (EP).
(Fire Safety)
08-22-2022 / 09-27-2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
(Fire Safety)
08-22-2022 / 09-06-2022
Install emergency lighting that can last at least 1 1/2 hours.
(Fire Safety)
08-22-2022 / 09-06-2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
(Fire Safety)
08-22-2022 / 09-06-2022
Have approved installation, maintenance and testing program for fire alarm systems.
(Fire Safety)
08-22-2022 / 10-04-2022
Inspect, test, and maintain automatic sprinkler systems.
(Fire Safety)
08-22-2022 / 09-14-2022
Install corridor and hallway doors that block smoke.
(Fire Safety)
08-22-2022 / 09-06-2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
(Fire Safety)
08-22-2022 / 08-23-2022
Have simulated fire drills held at unexpected times.
(Fire Safety)
08-22-2022 / 08-23-2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
(Fire Safety)
08-22-2022 / 08-23-2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
(Fire Safety)
08-22-2022 / 09-06-2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
(Fire Safety)
08-22-2022 / 08-23-2022
Have generator or other power source capable of supplying service within 10 seconds.
(Fire Safety)
08-22-2022 / 08-23-2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
(Health)
08-30-2022 / 10-14-2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
(Health)
08-30-2022 / 10-14-2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
(Health)
08-30-2022 / 10-14-2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
(Health)
08-30-2022 / 10-14-2022
Post nurse staffing information every day.
(Health)
08-30-2022 / 10-14-2022
Ensure medication error rates are not 5 percent or greater.
(Health)
08-30-2022 / 10-14-2022
Ensure that residents are free from significant medication errors.
(Health)
08-30-2022 / 10-14-2022
Provide or obtain dental services for each resident.
(Health)
08-30-2022 / 10-14-2022
Make sure that a working call system is available in each resident's bathroom and bathing area.
(Health)
08-30-2022 / 10-14-2022
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
(Health)
08-30-2022 / 10-14-2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
(Health)
08-30-2022 / 10-14-2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
(Health)
08-30-2022 / 10-14-2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
(Health)
08-30-2022 / 10-14-2022
Respond appropriately to all alleged violations.
(Health)
08-30-2022 / 10-14-2022
Provide appropriate foot care.
(Health)
08-30-2022 / 10-14-2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
(Health)
08-30-2022 / 10-27-2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
(Health)
08-30-2022 / 10-14-2022
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
(Health)
08-30-2022 / 10-14-2022
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
(Health)
08-30-2022 / 10-14-2022
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
(Health)
08-30-2022 / 10-14-2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
(Health)
08-30-2022 / 10-14-2022
Respond appropriately to all alleged violations.
(Health)
10-13-2022 / 11-29-2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
(Health)
10-13-2022 / 11-29-2022
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
(Health)
10-13-2022 / 11-29-2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
(Health)
10-13-2022 / 11-29-2022

Hospitals Near Parkway Health and Rehabilitation Center

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Parkway Health and Rehabilitation Center.

This information is based on the most recent Hospital data. Historical data is not available.

Hospital 5-Star Overall Rating
BAPTIST MEMORIAL HOSPITAL DESOTO
7601 SOUTHCREST PARKWAY
SOUTHAVEN, MS 38671
1
REGIONAL ONE HEALTH
877 JEFFERSON AVENUE
MEMPHIS, TN 38103
1
BAPTIST MEMORIAL HOSPITAL
6019 WALNUT GROVE ROAD
MEMPHIS, TN 38120
2
ST FRANCIS HOSPITAL
5959 PARK AVE
MEMPHIS, TN 38119
3
METHODIST HOSPITALS OF MEMPHIS
1265 UNION AVE SUITE 700
MEMPHIS, TN 38104
4
SAINT FRANCIS BARTLETT MEDICAL CENTER
2986 KATE BOND RD
BARTLETT, TN 38133
4
METHODIST HEALTHCARE - OLIVE BRANCH HOSPITAL
4250 BETHEL ROAD
OLIVE BRANCH, MS 38654
5
BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC
2100 NORTH SEVENTH STREET
WEST MEMPHIS, AR 72301
Not Available
PERIMETER BEHAVIORAL HOSPITAL OF WEST MEMPHIS
600 NORTH 7TH STREET
WEST MEMPHIS, AR 72301
Not Available
PARKWOOD BEHAVIORAL HEALTH SYSTEM
8135 GOODMAN ROAD
OLIVE BRANCH, MS 38654
Not Available
DELTA SPECIALTY HOSPITAL
3000 GETWELL RD
MEMPHIS, TN 38118
Not Available
ST JUDE CHILDRENS RESEARCH HOSPITAL
262 DANNY THOMAS PLACE
MEMPHIS, TN 38105
Not Available
MEMPHIS MENTAL HEALTH INSTITUTE
951 COURT AVENUE
MEMPHIS, TN 38103
Not Available
LAKESIDE BEHAVIORAL HEALTH SYSTEM
2911 BRUNSWICK RD
MEMPHIS, TN 38133
Not Available
UNITY PSYCHIATRIC CARE-MEMPHIS
1505 N SECOND STREET
MEMPHIS, TN 38107
Not Available
CRESTWYN BEHAVIORAL HEALTH
9485 CRESTWYN HILLS COVE
MEMPHIS, TN 38125
Not Available

Medical Professionals Associated with Parkway Health and Rehabilitation Center

These are the doctors who are affiliated with Parkway Health and Rehabilitation Center. The data is from the most recent period. Historical data is not available.

Detailed Analysis Pages:

Depending on the nursing home, this page can get really long. So, we have also broken up the data onto separate pages to allow you to find what you want more easily. We will keep adding to these pages as we continue to analyze the nursing home database.

CMS Five Star Ratings and Quality Measures for Parkway Health and Rehabilitation Center

Five different rating results plus detailed inspection numbers and quality measures for Parkway Health and Rehabilitation Center.

Covid Infections at Parkway Health and Rehabilitation Center

This report is updated weekly and shows new and historical infection levels.

Nursing Hours Analysis for Parkway Health and Rehabilitation Center

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

Ownership Details for Parkway Health and Rehabilitation Center

A list of all of the registered owners for Parkway Health and Rehabilitation Center. This includes direct and indirect owners and managers.

Noted Deficiencies for Parkway Health and Rehabilitation Center

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Comparison Ranking of Nearby Skilled Nursing Facilities

How does Parkway Health and Rehabilitation Center compare to other skilled nursing facilities? This list shows the competitive set within a 25 mile radius.

Best Nursing Homes in MEMPHIS, TN

Homes that you should consider. A list ranking the best skilled nursing facilities in MEMPHIS based on their weighted inspection score as of August 01, 2023.

Worst Nursing Homes in MEMPHIS, TN

Homes that you avoid if possible. A list ranking the worst skilled nursing facilities in MEMPHIS based on their weighted inspection score as of August 01, 2023.