Harold and Grace Upjohn Community Care Center: Data Analysis and Ratings

(CMS 5-Star Rating: )

2400 PORTAGE ST, KALAMAZOO, MI 49001 (269-381-4290)

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   The Most Important Data about Harold and Grace Upjohn Community Care Center

We've looked at a lot of nursing homes, this is what we think you need to see first and if you don't want to spend a lot of time. (It's the tl;dr section.)

There is no indication of abuse occuring at Harold and Grace Upjohn Community Care Center. (CMS flags facilities where abuse has either happened or is very likely.)

CMS 5-Star Overall Rating: (1 out of 5):
(The national average overall star rating is 3 stars.)

Current Trend: Improving

Total Nursing Hours Spent Per Resident Per Day: 3.51
(The national average is 3.78 )

The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 30.87% .

Best Nursing Homes in MI

According to our analysis, Harold and Grace Upjohn Community Care Center is ranked #19 out of 24 skilled nursing homes within a 25 mile radius. See detailed information from recent inspection reports, nursing hours analysis, surverys, and information on owners and operators. Click here to view the ranked list of nursing homes near Harold and Grace Upjohn Community Care Center.

Also, take a look at our detailed analysis of the current situation for nursing in both the state and the city.

   General Data Card

These are the basic data points for the facility.

Data date: March 01, 2024

Address: 2400 PORTAGE ST, KALAMAZOO, MI 49001

Phone: 269-381-4290

Click for Map Website

Ranking: Harold and Grace Upjohn Community Care Center is ranked #8 out of 9 facilities within a 10 mile radius and #19 out of 24 facilities within a 25 mile radius.

Medicare Provider Number: 235050

Participating in Medicare Since: January 01, 1967

No. of Certified Beds: 90

No. of Residents: 82

Occupancy: 91.11 % (as of 03/10/2024 )

Amount fined in recent period: $189,177.71

Complaints filed: 17

   What is this page all about?

Below is everything shred of information that we can find about F W Huston Medical Center, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a nursing home and to keep you informed once you have chosen a home. We know from personal experience that choosing a nursing home is not something you do once and then you forget about it. In fact, it gets worse. Once you select a nursing home and get through the initial steps of figuring out how to pay for it, then the real worries start. Are they taking good care of me or my loved one? This is the question that will keep you up at night: Can I really trust these people? We wish we could answer this question, we can't. What he can do is churn through the tons of data and try and help you to make sense of it. We hope it helps.

   Ratings History

   Review of Harold and Grace Upjohn Community Care Center Ratings and Inspection Scores

CMS regularly inspects every skilled nursing facility. (The timing is supposed to be annually, but since the beginning of the Covid pandemic, these inspections have not occured as frequently.) The results of the multi-day inspection is reduced to a series of scores which are then translated into the star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another. The Overall Star rating is based on the facility's performance as compared to other facilities in the same state, so you cannot easily compare one facility's Overall star rating to a facility in another state.

It has been 10 months since the most recent inspection.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 2:
Staffing Rating 3:

Inspection Scores

Cycle 1 Score (as of April 19, 2023) 175
Cycle 2 Score (as of January 06, 2022) 245
Cycle 3 Score (as of December 19, 2019) 159
Weighted All Cycles Score 196

   What Goes Into the Nursing Home's 5-Star Rating

CMS has put a lot of effort into creating its very elaborate 5-Star Quality Rating System specifically to provide a quick way for residents and family members to easily understand how well a nursing home is performing and to make comparing nursing homes easier. The rating system allows people to easily compare facilities across numerous dimensions with the express purpose of identifying the best and best performing nursing homes. The rating system was initially developed in 2008 and the methodologies are regularly reviewed and updated.

The rating system has five separate ratings including:

  • Overall rating
  • Health Inspection rating
  • Staff rating
  • RN Staffing rating
  • Quality Measures rating

Nursing homes are rated from 1-star to 5-stars with 1-star being the worst rating and 5-star being the best rating. For the Health Inspection Rating the nursing homes in each state are ranked based on their weighted three year inspection score. The top 10 percent of nursing homes (those with the lowest scores) are awarded a 5-star rating; the bottom 20 percent (those with the highest scores) are awarded a 1-star rating. In between 1-star and 5-star, the remaining homes are divided equally into three tranches which correspond with the stars 2 to 4. The staff ratings and quality measure ratings follow a similar process but the divisions are based on a national ranking. The division between star ratings is called the “cut-rate”. Cut-rates are redefined periodically and are published by CMS. See the latest cut rates on this table.

Calculating the Overall Star Rating is done differently. According to CMS, the reason for adopting a different system is to give the Health Inspection Rating higher weight in the Overall Rating. So, since there are FIVE ratings and FIVE stars for each rating, there must also be a FIVE step process to calculate the Overall Rating (so symetrical!) :

  1. Begin with the Health Inspection Rating
  2. Add one star to the Health Inspection Rating if the Staffing Rating is at least four-stars and is higher than the Health Inspection Rating. (We will call this the "Adjusted Rating".)
  3. Subtract one star from the Health Inspection Rating if the Staffing Rating is one-star.
  4. Add a star to the Adjusted Rating if the Quality Measure Rating is 5-stars.
  5. Subtract one star from the Adjusted Rating if the Quality Measure Rating is 1-star.

Throughout the calculation of the Overall Rating, the rating cannot exceed 5-stars. The Overall Rating is capped at 2-stars if the Health Inspection rating is 1-star. No Overall Rating is awarded if the nursing home does not have a Health Inspection Rating (This effectively means that a nursing home is not rated until the home has been operating for more than two years.)

Changes in a nursing homes star rating can be due to the results of a new health inspection report, the processing of new complaints, the aging of older complaints, a new inspection control survey, a revisit, or the resolution of disputes that change the scope and or severity of deficiencies.

   Most Recent Nursing Home Inspections

CMS is required to inspect each senior nursing facility at least annually. These inspections take several days. Additional follow-up inspections as conducted as needed or for certain purposes. Inspections stopped for more than seven months in 2020 due to the Covid pandemic. That stoppage has caused all inspections to be delayed as the inspectors continue to deal with a backlog. The table below shows the latest inspections for Harold and Grace Upjohn Community Care Center including health, fire, and inspection control inspections:

No Inspection Information is Available

   Owner and Operator Information for Harold and Grace Upjohn Community Care Center

Our database of owners and operators shows all direct owners of the nursing nurse, any managers and directors, and the most adjacent indirect owners of the facility (that is, if the direct owner is company, then the owners of that company.) Lists of nursing home owners are available and you can search for nursing home owners and operators on our site.

Business Entity Name:

HAROLD AND GRACE UPJOHN COMMUNITY CARE CENTER

Owners:

Managers and Directors:

   Analysis of Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Harold and Grace Upjohn Community Care Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing homes spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.91 0.75 / 0.65
Case Mix 0.31 0.32 / 0.38
Adjusted 1.10 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.82 0.87 / 0.88
Case Mix 0.67 NA / NA
Adjusted 0.91 NA / NA
Certified Nursing Assistants (CNA)
Hours 1.78 2.27 / 2.26
Case Mix 2.11 NA / NA
Adjusted 1.72 NA / NA
Total Licensed Staff
Hours 1.73 1.62 / 1.53
Physical Therapist (PT)
Hours 0.07 0.06 / 0.07
Total Nursing Homes Spent per Resident on Average
Hours 3.51 3.89 / 3.78
Case Mix 3.08 3.00 / 3.15
Adjusted 3.59 NA / NA

   Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
30.9% / 23.7%
Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
16.4% / 11.5%
Worse
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
1.9% / 1.9%
Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
0.3% / 1.0%
Better
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 16.1% / 11.7%
Worse
Percentage of long-stay residents who lose too much weight (qm404) 6.2% / 6.2%
Better
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 35.3% / 48.1%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 0.8% / 1.2%
Better
Percentage of long-stay residents with a urinary tract infection (qm407) 3.1% / 2.1%
Worse
Percentage of long-stay residents who have depressive symptoms (qm408) 0.0% / 3.4%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.2%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 6.3% / 3.1%
Worse
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 93.4% / 93.7%
Worse
Percentage of long-stay residents who received an antipsychotic medication (qm419) 9.7% / 14.4%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 86.7% / 81.3%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 0.6% / 1.4%
Better
Percentage of long-stay residents whose ability to move independently worsened (qm451) 17.0% / 13.7%
Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 17.8% / 19.0%
Better
Percentage of high risk long-stay residents with pressure ulcers (qm453) 11.1% / 8.2%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 96.0% / 93.4%
Better
Percentage of short-stay residents who made improvements in function (qm471) 75.0% / 80.3%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 65.6% / 76.8%
Worse

   Hospitals Near Harold and Grace Upjohn Community Care Center

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Harold and Grace Upjohn Community Care Center.

This information is based on the most recent Hospital data. Historical data is not available.

Hospital 5-Star Overall Rating
THREE RIVERS HEALTH
701 S HEALTH PARKWAY
THREE RIVERS, MI 49093
3
BRONSON BATTLE CREEK HOSPITAL
300 NORTH AVENUE
BATTLE CREEK, MI 49017
3
BORGESS MEDICAL CENTER
1521 GULL ROAD
KALAMAZOO, MI 49048
4
BRONSON METHODIST HOSPITAL
601 JOHN STREET
KALAMAZOO, MI 49007
5
BRONSON LAKEVIEW HOSPITAL
408 HAZEN STREET
PAW PAW, MI 49079
5
BATTLE CREEK VA MEDICAL CENTER
5500 ARMSTRONG RD.
BATTLE CREEK, MI 49037
Not Available
ASCENSION BORGESS ALLEGAN HOSPITAL
555 LINN STREET
ALLEGAN, MI 49010
Not Available
KALAMAZOO REGIONAL PSYCHIATRIC HOSPITAL
1312 OAKLAND DR
KALAMAZOO, MI 49008
Not Available

   Medical Professionals Associated with Harold and Grace Upjohn Community Care Center

These are the doctors who are affiliated with Harold and Grace Upjohn Community Care Center. The data is from the most recent period. Historical data is not available.

   Other Local Nursing Homes

Below is a list of nursing homes in near Harold and Grace Upjohn Community Care Center (including this home). This list is ranked based on the nursing home's health inspection scores (alse referred to as the "weighted all cycles score"). We also show the home's 5-star overall rating in the list. (If a nursing home has been flaged by CMS for abuse, we will added an icon () to the home to indicate this.)

The data is based on the dataset as of March 01, 2024.

Name Overall Rating
Allegan County Medical Care Facility
(ALLEGAN, MI)
Edgewood Health and Rehabilitation
(THREE RIVERS, MI)
Friendship Village
(KALAMAZOO, MI)
Medilodge of Kalamazoo
(KALAMAZOO, MI)
Bronson Commons
(MATTAWAN, MI)
Calhoun County Medical Care Facility
(BATTLE CREEK, MI)
Borgess Gardens
(KALAMAZOO, MI)
Thornapple Manor
(HASTINGS, MI)
Plainwell Pines Nursing and Rehabilitation Communi
(PLAINWELL, MI)
Meadow Woods Nursing and Rehab Center
(BLOOMINGDALE, MI)
Alamo Nursing Home Inc
(KALAMAZOO, MI)
Optalis Health and Rehabilitation of Three Rivers
(THREE RIVERS, MI)
Evergreen Manor Senior Care Ce
(BATTLE CREEK, MI)
The Laurels of Bedford
(BATTLE CREEK, MI)
Ely Manor
(ALLEGAN, MI)
The Oaks at Northpointe Woods
(BATTLE CREEK, MI)
Medilodge of Portage
(PORTAGE, MI)
The Laurels of Galesburg
(GALESBURG, MI)
Harold and Grace Upjohn Community Care Center
(KALAMAZOO, MI)
Fairview Nursing and Rehabilitation Community
(CENTREVILLE, MI)
Life Care Center of Plainwell
(PLAINWELL, MI)
Medilodge of Westwood
(KALAMAZOO, MI)
Majestic Care of Battle Creek
(BATTLE CREEK, MI)
Pinnacle Care of Battle Creek
(BATTLE CREEK, MI)

   Detailed Analysis Pages:

Depending on the nursing home, this page can get really long. So, we have also broken up the data onto separate pages to allow you to find what you want more easily. We will keep adding to these pages as we continue to analyze the nursing home database.

CMS Five Star Ratings and Quality Measures for Harold and Grace Upjohn Community Care Center

Five different rating results plus detailed inspection numbers and quality measures for Harold and Grace Upjohn Community Care Center.

Covid Infections at Harold and Grace Upjohn Community Care Center

This report is updated weekly and shows new and historical infection levels.

Nursing Hours Analysis for Harold and Grace Upjohn Community Care Center

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

Ownership Details for Harold and Grace Upjohn Community Care Center

A list of all of the registered owners for Harold and Grace Upjohn Community Care Center. This includes direct and indirect owners and managers.

Noted Deficiencies for Harold and Grace Upjohn Community Care Center

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Comparison Ranking of Nearby Skilled Nursing Facilities

How does Harold and Grace Upjohn Community Care Center compare to other skilled nursing facilities? This list shows the competitive set within a 25 mile radius.

Best Nursing Homes in KALAMAZOO, MI

Homes that you should consider. A list ranking the best skilled nursing facilities in KALAMAZOO based on their weighted inspection score as of March 01, 2024.

Worst Nursing Homes in KALAMAZOO, MI

Homes that you avoid if possible. A list ranking the worst skilled nursing facilities in KALAMAZOO based on their weighted inspection score as of March 01, 2024.