Hillcrest Health Care Center: Data Analysis and Ratings
CMS Five Star Rating(2 out of 5):
2121 AVENUE L HAWARDEN, IA 51023
712-551-1074
Data date: April 01, 2023
The Most Important Data about Hillcrest Health Care Center
We've looked at a lot of nursing homes, this is what we think you need to see first and if you don't want to spend a lot of time. (It's the tl;dr section.)
There is no indication of abuse occuring at Hillcrest Health Care Center. (CMS flags facilities where abuse has either happened or is very likely.)
CMS 5-Star Overall Rating:
(2 out of 5):
(The national average overall star rating is 3 stars.)
Current Trend: Worsening
Total Nursing Hours Spent Per Resident Per Day: 3.01
(The national average is 3.74 )
According to our analysis, Hillcrest Health Care Center is ranked #13 out of 16 skilled nursing homes within a 25 mile radius. See detailed information from recent inspection reports, nursing hours analysis, surverys, and information on owners and operators. Click here to view the ranked list of nursing homes near Hillcrest Health Care Center.
What is this page all about?
Below is everything shred of information that we can find about Hillcrest Health Care Center, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a nursing home and to keep you informed once you have chosen a home. We know from personal experience that choosing a nursing home is not something you do once and then you forget about it. In fact, it gets worse. Once you select a nursing home and get through the initial steps of figuring out how to pay for it, then the real worries start. Are they taking good care of me or my loved one? This is the question that will keep you up at night: Can I really trust these people? We wish we could answer this question, we can't. What he can do is churn through the tons of data and try and help you to make sense of it. We hope it helps.
General Data Card
These are the basic data points for the facility.
Data date: April 01, 2023
Address: 2121 AVENUE L
HAWARDEN, IA 51023
Phone: 712-551-1074
Ranking: Hillcrest Health Care Center is ranked #1 out of 2 facilities within a 10 mile radius and #13 out of 16 facilities within a 25 mile radius.
Medicare Provider Number: 165245
Participating in Medicare Since: November 16, 1994
No. of Certified Beds: 64
No. of Residents: 42
Occupancy: 65.63 % (as of 05/21/2023 )
Amount fined in recent period: $14,625.00
Complaints filed: 22
Ratings History for Hillcrest Health Care Center
Review of Hillcrest Health Care Center Ratings and Inspection Scores
CMS regularly inspects every skilled nursing facility. (The timing is supposed to be annually, but since the beginning of the Covid pandemic, these inspections have not occured as frequently.) The results of the multi-day inspection is reduced to a series of scores which are then translated into the star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another. The Overall Star rating is based on the facility's performance as compared to other facilities in the same state, so you cannot easily compare one facility's Overall star rating to a facility in another state.
Ratings
| Overall Rating | 2: |
| Health Inspection Rating | 2: |
| Quality Rating | 3: |
| Staffing Rating | 2: |
Inspection Scores
| Cycle 1 Score (as of November 10, 2022) | 84 |
| Cycle 2 Score (as of June 15, 2021) | 40 |
| Cycle 3 Score (as of March 21, 2019) | 32 |
| Weighted All Cycles Score | 61 |
It has been 4 months since the most recent inspection.
What Goes Into the Nursing Home's 5-Star Rating
CMS has put a lot of effort into creating its very elaborate 5-Star Quality Rating System specifically to provide a quick way for residents and family members to easily understand how well a nursing home is performing and to make comparing nursing homes easier. The rating system allows people to easily compare facilities across numerous dimensions with the express purpose of identifying the best and best performing nursing homes. The rating system was initially developed in 2008 and the methodologies are regularly reviewed and updated.
The rating system has five separate ratings including:
- Overall rating
- Health Inspection rating
- Staff rating
- RN Staffing rating
- Quality Measures rating
Nursing homes are rated from 1-star to 5-stars with 1-star being the best rating and 5-star being the best rating. For the Health Inspection Rating the nursing homes in each state are ranked based on their weighted three year inspection score. The top 10 percent of nursing homes (those with the lowest scores) are awarded a 5-star rating; the bottom 20 percent (those with the highest scores) are awarded a 1-star rating. In between 1-star and 5-star, the remaining homes are divided equally into three tranches which correspond with the stars 2 to 4. The staff ratings and quality measure ratings follow a similar process but the divisions are based on a national ranking. The division between star ratings is called the “cut-rate”. Cut-rates are redefined periodically and are published by CMS. See the latest cut rates on this table.
Calculating the Overall Star Rating is done differently. According to CMS, the reason for adopting a different system is to give the Health Inspection Rating higher weight in the Overall Rating. So, since there are FIVE ratings and FIVE stars for each rating, there must also be a FIVE step process to calculate the Overall Rating (so symetrical!) :
- Begin with the Health Inspection Rating
- Add one star to the Health Inspection Rating if the Staffing Rating is at least four-stars and is higher than the Health Inspection Rating. (We will call this the "Adjusted Rating".)
- Subtract one star from the Health Inspection Rating if the Staffing Rating is one-star.
- Add a star to the Adjusted Rating if the Quality Measure Rating is 5-stars.
- Subtract one star from the Adjusted Rating if the Quality Measure Rating is 1-star.
Throughout the calculation of the Overall Rating, the rating cannot exceed 5-stars. The Overall Rating is capped at 2-stars if the Health Inspection rating is 1-star. No Overall Rating is awarded if the nursing home does not have a Health Inspection Rating (This effectively means that a nursing home is not rated until the home has been operating for more than two years.)
Changes in a nursing homes star rating can be due to the results of a new health inspection report, the processing of new complaints, the aging of older complaints, a new inspection control survey, a revisit, or the resolution of disputes that change the scope and or severity of deficiencies.
Most Recent Nursing Home Inspections
CMS is required to inspect each senior nursing facility at least annually. These inspections take several days. Additional follow-up inspections as conducted as needed or for certain purposes. Inspections stopped for more than seven months in 2020 due to the Covid pandemic. That stoppage has caused all inspections to be delayed as the inspectors continue to deal with a backlog. The table below shows the latest inspections for Hillcrest Health Care Center including health, fire, and inspection control inspections:
| Inspection Type | Inspection Date |
|---|---|
| Fire Safety Standard | November 07, 2022 |
| Fire Safety Standard | June 11, 2021 |
| Fire Safety Standard | March 27, 2019 |
| Health Complaint | November 10, 2022 |
| Health Complaint | September 27, 2022 |
| Health Complaint | June 15, 2021 |
| Health Standard | November 10, 2022 |
| Health Standard | June 15, 2021 |
| Health Standard | March 21, 2019 |
| Infection Control | December 16, 2020 |
| Infection Control | November 23, 2020 |
| Infection Control | June 09, 2020 |
Owner and Operator Information for Hillcrest Health Care Center
Our database of owners and operators shows all direct owners of the nursing nurse, any managers and directors, and the most adjacent indirect owners of the facility (that is, if the direct owner is company, then the owners of that company.) Lists of nursing home owners are available and you can search for nursing home owners and operators on our site.
Business Entity Name:
RIVERSIDE HEALTHCARE, INC.
Owners:
- GATEWAY HEALTHCARE INC (DIRECT- 100%)
- THE ENSIGN GROUP INC (INDIRECT)
Managers and Directors:
- SOON BURNAM (OFFICER)
- CRAIG FITCH (OFFICER)
- DEBRA KOENIG (OFFICER)
- MELODEE WILKINS (OPERATIONAL/MANAGERIAL CONTROL)
- MELODEE WILKINS (MANAGING EMPLOYEE)
Analysis of Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Hillcrest Health Care Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing homes spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.54 | 0.73 / 0.65 |
| Case Mix | 0.34 | 0.33 / 0.39 |
| Adjusted | 0.61 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 0.71 | 0.59 / 0.88 |
| Case Mix | 0.66 | NA / NA |
| Adjusted | 0.79 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 1.76 | 2.34 / 2.21 |
| Case Mix | 1.96 | NA / NA |
| Adjusted | 1.83 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.25 | 1.32 / 1.53 |
| Physical Therapist (PT) | ||
| Hours | 0.11 | 0.04 / 0.07 |
| Total Nursing Homes Spent per Resident on Average | ||
| Hours | 3.01 | 3.66 / 3.74 |
| Case Mix | 2.97 | 2.94 / 3.16 |
| Adjusted | 3.21 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc. | State Avg. / Comparison |
|---|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) | 22.5% |
20.1% Worse |
| Percentage of short-stay residents who had an outpatient emergency department visit (qm522) | 13.5% |
13.1% Worse |
| Number of hospitalizations per 1000 long-stay resident days (qm551) | 1.7% |
1.4% Worse |
| Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) | 2.3% |
1.2% Worse |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) | 13.3% |
17.1% Better |
| Percentage of long-stay residents who lose too much weight (qm404) | 9.0% |
5.4% Worse |
| Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) | 70.7% |
45.9% Worse |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) | 1.9% |
2.9% Better |
| Percentage of long-stay residents with a urinary tract infection (qm407) | 2.5% |
3.2% Better |
| Percentage of long-stay residents who have depressive symptoms (qm408) | 12.3% |
4.6% Worse |
| Percentage of long-stay residents who were physically restrained (qm409) | 0.0% |
0.2% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) | 11.4% |
3.8% Worse |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) | 61.1% |
94.0% Worse |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) | 10.2% |
17.4% Better |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) | 67.6% |
84.2% Worse |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) | 0.0% |
1.8% Better |
| Percentage of long-stay residents whose ability to move independently worsened (qm451) | 18.9% |
17.1% Worse |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) | 11.9% |
19.5% Better |
| Percentage of high risk long-stay residents with pressure ulcers (qm453) | 7.1% |
6.1% Worse |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) | 95.8% |
95.5% Better |
| Percentage of short-stay residents who made improvements in function (qm471) | 82.1% |
78.3% Better |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) | 84.0% |
73.9% Better |
Hillcrest Health Care Center Violations, Complaints and Fines
These are complaints and fines that are reported by CMS. Some of the data is not very recent, but we have decided to include it here so that you have as much information as possible.
Amount fined in recent period: $14,625.00, Complaints filed: 22
| Deficiency | Deficiency Date / Date Corrected |
|---|---|
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Health) | 03-21-2019 / 04-12-2019 |
| Ensure services provided by the nursing facility meet professional standards of quality. (Health) | 03-21-2019 / 04-12-2019 |
| Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Health) | 03-21-2019 / 04-12-2019 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Health) | 03-21-2019 / 04-12-2019 |
| Post nurse staffing information every day. (Health) | 03-21-2019 / 04-12-2019 |
| Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (Health) | 03-21-2019 / 04-12-2019 |
| Provide and implement an infection prevention and control program. (Health) | 03-21-2019 / 04-12-2019 |
| Use approved construction type or materials. (Fire Safety) | 03-27-2019 / 04-11-2019 |
| Have approved installation, maintenance and testing program for fire alarm systems. (Fire Safety) | 03-27-2019 / 05-28-2019 |
| Inspect, test, and maintain automatic sprinkler systems. (Fire Safety) | 03-27-2019 / 04-26-2019 |
| Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. (Fire Safety) | 03-27-2019 / 05-28-2019 |
| Install corridor and hallway doors that block smoke. (Fire Safety) | 03-27-2019 / 05-28-2019 |
| Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. (Fire Safety) | 03-27-2019 / 04-26-2019 |
| Have generator or other power source capable of supplying service within 10 seconds. (Fire Safety) | 03-27-2019 / 05-28-2019 |
| Provide and implement an infection prevention and control program. (Health) | 12-16-2020 / 12-30-2020 |
| Develop and maintain an Emergency Preparedness Program (EP). (Fire Safety) | 06-11-2021 / 07-11-2021 |
| Conduct risk assessment and an All-Hazards approach. (Fire Safety) | 06-11-2021 / 06-21-2021 |
| Establish procedures for tracking staff and patients during an emergency. (Fire Safety) | 06-11-2021 / 06-21-2021 |
| Establish policies and procedures for medical documentation. (Fire Safety) | 06-11-2021 / 06-21-2021 |
| Establish roles under a Waiver declared by secretary. (Fire Safety) | 06-11-2021 / 06-21-2021 |
| Develop a communication plan. (Fire Safety) | 06-11-2021 / 07-11-2021 |
| Provide emergency officials' contact information. (Fire Safety) | 06-11-2021 / 06-21-2021 |
| Establish methods for sharing information. (Fire Safety) | 06-11-2021 / 06-21-2021 |
| Conduct testing and exercise requirements. (Fire Safety) | 06-11-2021 / 08-17-2021 |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. (Fire Safety) | 06-11-2021 / 06-28-2021 |
| Install emergency lighting that can last at least 1 1/2 hours. (Fire Safety) | 06-11-2021 / 06-14-2021 |
| Install corridor and hallway doors that block smoke. (Fire Safety) | 06-11-2021 / 06-24-2021 |
| Have simulated fire drills held at unexpected times. (Fire Safety) | 06-11-2021 / 06-28-2021 |
| Have restrictions on the use of flammable curtains. (Fire Safety) | 06-11-2021 / 06-25-2021 |
| Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. (Fire Safety) | 06-11-2021 / 07-11-2021 |
| Have generator or other power source capable of supplying service within 10 seconds. (Fire Safety) | 06-11-2021 / 06-14-2021 |
| Ensure proper usage of power strips and extension cords. (Fire Safety) | 06-11-2021 / 07-11-2021 |
| Have proper medical gas storage and administration areas. (Fire Safety) | 06-11-2021 / 06-14-2021 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. (Health) | 06-15-2021 / 07-14-2021 |
| Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Health) | 06-15-2021 / 07-14-2021 |
| Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. (Health) | 06-15-2021 / 07-14-2021 |
| Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (Health) | 06-15-2021 / 07-14-2021 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Health) | 06-15-2021 / 07-14-2021 |
| Have the Quality Assessment and Assurance group have the required members and meet at least quarterly (Health) | 06-15-2021 / 07-14-2021 |
| Provide and implement an infection prevention and control program. (Health) | 06-15-2021 / 07-14-2021 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Health) | 06-15-2021 / 07-14-2021 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Health) | 06-15-2021 / 07-14-2021 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Health) | 09-27-2022 / 10-27-2022 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. (Health) | 09-27-2022 / 10-27-2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. (Health) | 09-27-2022 / 10-12-2022 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Health) | 09-27-2022 / 10-27-2022 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Health) | 09-27-2022 / 10-27-2022 |
| Keep aisles, corridors, and exits free of obstruction in case of emergency. (Fire Safety) | 11-07-2022 / 12-07-2022 |
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (Fire Safety) | 11-07-2022 / 12-07-2022 |
| Inspect, test, and maintain automatic sprinkler systems. (Fire Safety) | 11-07-2022 / 11-14-2022 |
| Install corridor and hallway doors that block smoke. (Fire Safety) | 11-07-2022 / 12-07-2022 |
| Ensure smoke barriers are constructed to a 1 hour fire resistance rating. (Fire Safety) | 11-07-2022 / 11-15-2022 |
| Have simulated fire drills held at unexpected times. (Fire Safety) | 11-07-2022 / 12-07-2022 |
| Ensure proper usage of power strips and extension cords. (Fire Safety) | 11-07-2022 / 11-14-2022 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Health) | 11-10-2022 / 12-10-2022 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Health) | 11-10-2022 / 12-10-2022 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Health) | 11-10-2022 / 12-10-2022 |
| Provide and implement an infection prevention and control program. (Health) | 11-10-2022 / 12-10-2022 |
| Develop and implement policies and procedures for flu and pneumonia vaccinations. (Health) | 11-10-2022 / 12-10-2022 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Health) | 11-10-2022 / 12-10-2022 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Health) | 11-10-2022 / 12-10-2022 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Health) | 11-10-2022 / 12-10-2022 |
Hospitals Near Hillcrest Health Care Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Hillcrest Health Care Center.
This information is based on the most recent Hospital data. Historical data is not available.
| Hospital | 5-Star Overall Rating |
|---|---|
|
HAWARDEN REGIONAL HEALTHCARE 1111 11TH STREET HAWARDEN, IA 51023 |
Not Available |
|
HEGG MEMORIAL HEALTH CENTER 1202 21ST AVENUE ROCK VALLEY, IA 51247 |
Not Available |
|
SIOUX CENTER HEALTH 1101 9TH STREET SE SIOUX CENTER, IA 51250 |
Not Available |
|
ORANGE CITY AREA HEALTH SYSTEM 1000 LINCOLN CIRCLE SE ORANGE CITY, IA 51041 |
Not Available |
|
FLOYD VALLEY HEALTHCARE 714 LINCOLN ST NE LE MARS, IA 51031 |
Not Available |
|
SANFORD CANTON-INWOOD MEDICAL CENTER - CAH 440 NORTH HIAWATHA DRIVE CANTON, SD 57013 |
Not Available |
|
SANFORD VERMILLION HOSPITAL 20 SOUTH PLUM STREET VERMILLION, SD 57069 |
Not Available |
Medical Professionals Associated with Hillcrest Health Care Center
These are the doctors who are affiliated with Hillcrest Health Care Center. The data is from the most recent period. Historical data is not available.
- DALE NYSTROM ( GENERAL PRACTICE - HAWARDEN REGIONAL HEALTHCARE CLINICS LLC )
- DANIEL VANDENBOSCH ( FAMILY PRACTICE - SIOUX CENTER HEALTH )
Detailed Analysis Pages:
Depending on the nursing home, this page can get really long. So, we have also broken up the data onto separate pages to allow you to find what you want more easily. We will keep adding to these pages as we continue to analyze the nursing home database.
CMS Five Star Ratings and Quality Measures for Hillcrest Health Care Center
Five different rating results plus detailed inspection numbers and quality measures for Hillcrest Health Care Center.
Covid Infections at Hillcrest Health Care Center
This report is updated weekly and shows new and historical infection levels.
Nursing Hours Analysis for Hillcrest Health Care Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Ownership Details for Hillcrest Health Care Center
A list of all of the registered owners for Hillcrest Health Care Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Hillcrest Health Care Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Comparison Ranking of Nearby Skilled Nursing Facilities
How does Hillcrest Health Care Center compare to other skilled nursing facilities? This list shows the competitive set within a 25 mile radius.
Best Nursing Homes in HAWARDEN, IA
Homes that you should consider. A list ranking the best skilled nursing facilities in HAWARDEN based on their weighted inspection score as of April 01, 2023.
Worst Nursing Homes in HAWARDEN, IA
Homes that you avoid if possible. A list ranking the worst skilled nursing facilities in HAWARDEN based on their weighted inspection score as of April 01, 2023.
Other Data Periods:
Data on Hillcrest Health Care Center is available for the following periods:
