Civita Care Center at West River: Data Analysis and Ratings

(CMS 5-Star Rating: )

245 ORANGE AVENUE, MILFORD, CT 06460 (203-876-5123)

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   The Most Important Data about Civita Care Center at West River

We've looked at a lot of nursing homes, this is what we think you need to see first and if you don't want to spend a lot of time. (It's the tl;dr section.)

There is no indication of abuse occuring at Civita Care Center at West River. (CMS flags facilities where abuse has either happened or is very likely.)

CMS 5-Star Overall Rating: (2 out of 5):
(The national average overall star rating is 3 stars.)

Current Trend: Improving

Total Nursing Hours Spent Per Resident Per Day: 2.91
(The national average is 3.78 )

The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 25.91% .

Best Nursing Homes in CT

According to our analysis, Civita Care Center at West River is ranked #65 out of 102 skilled nursing homes within a 25 mile radius. See detailed information from recent inspection reports, nursing hours analysis, surverys, and information on owners and operators. Click here to view the ranked list of nursing homes near Civita Care Center at West River.

Also, take a look at our detailed analysis of the current situation for nursing in both the state and the city.

   General Data Card

These are the basic data points for the facility.

Data date: March 01, 2024

Address: 245 ORANGE AVENUE, MILFORD, CT 06460

Phone: 203-876-5123

Click for Map Website

Ranking: Civita Care Center at West River is ranked #19 out of 29 facilities within a 10 mile radius and #65 out of 102 facilities within a 25 mile radius.

Medicare Provider Number: 075377

Participating in Medicare Since: August 04, 1992

No. of Certified Beds: 120

No. of Residents: 105

Occupancy: 87.50 % (as of 03/10/2024 )

Amount fined in recent period: $41,544.75

Complaints filed: 1

   What is this page all about?

Below is everything shred of information that we can find about F W Huston Medical Center, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a nursing home and to keep you informed once you have chosen a home. We know from personal experience that choosing a nursing home is not something you do once and then you forget about it. In fact, it gets worse. Once you select a nursing home and get through the initial steps of figuring out how to pay for it, then the real worries start. Are they taking good care of me or my loved one? This is the question that will keep you up at night: Can I really trust these people? We wish we could answer this question, we can't. What he can do is churn through the tons of data and try and help you to make sense of it. We hope it helps.

   Ratings History

   Review of Civita Care Center at West River Ratings and Inspection Scores

CMS regularly inspects every skilled nursing facility. (The timing is supposed to be annually, but since the beginning of the Covid pandemic, these inspections have not occured as frequently.) The results of the multi-day inspection is reduced to a series of scores which are then translated into the star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another. The Overall Star rating is based on the facility's performance as compared to other facilities in the same state, so you cannot easily compare one facility's Overall star rating to a facility in another state.

It has been 13 months since the most recent inspection.

Ratings

Overall Rating 2:
Health Inspection Rating 2:
Quality Rating 3:
Staffing Rating 3:

Inspection Scores

Cycle 1 Score (as of January 26, 2023) 36
Cycle 2 Score (as of February 14, 2020) 28
Cycle 3 Score (as of December 18, 2018) 170
Weighted All Cycles Score 56

   What Goes Into the Nursing Home's 5-Star Rating

CMS has put a lot of effort into creating its very elaborate 5-Star Quality Rating System specifically to provide a quick way for residents and family members to easily understand how well a nursing home is performing and to make comparing nursing homes easier. The rating system allows people to easily compare facilities across numerous dimensions with the express purpose of identifying the best and best performing nursing homes. The rating system was initially developed in 2008 and the methodologies are regularly reviewed and updated.

The rating system has five separate ratings including:

  • Overall rating
  • Health Inspection rating
  • Staff rating
  • RN Staffing rating
  • Quality Measures rating

Nursing homes are rated from 1-star to 5-stars with 1-star being the worst rating and 5-star being the best rating. For the Health Inspection Rating the nursing homes in each state are ranked based on their weighted three year inspection score. The top 10 percent of nursing homes (those with the lowest scores) are awarded a 5-star rating; the bottom 20 percent (those with the highest scores) are awarded a 1-star rating. In between 1-star and 5-star, the remaining homes are divided equally into three tranches which correspond with the stars 2 to 4. The staff ratings and quality measure ratings follow a similar process but the divisions are based on a national ranking. The division between star ratings is called the “cut-rate”. Cut-rates are redefined periodically and are published by CMS. See the latest cut rates on this table.

Calculating the Overall Star Rating is done differently. According to CMS, the reason for adopting a different system is to give the Health Inspection Rating higher weight in the Overall Rating. So, since there are FIVE ratings and FIVE stars for each rating, there must also be a FIVE step process to calculate the Overall Rating (so symetrical!) :

  1. Begin with the Health Inspection Rating
  2. Add one star to the Health Inspection Rating if the Staffing Rating is at least four-stars and is higher than the Health Inspection Rating. (We will call this the "Adjusted Rating".)
  3. Subtract one star from the Health Inspection Rating if the Staffing Rating is one-star.
  4. Add a star to the Adjusted Rating if the Quality Measure Rating is 5-stars.
  5. Subtract one star from the Adjusted Rating if the Quality Measure Rating is 1-star.

Throughout the calculation of the Overall Rating, the rating cannot exceed 5-stars. The Overall Rating is capped at 2-stars if the Health Inspection rating is 1-star. No Overall Rating is awarded if the nursing home does not have a Health Inspection Rating (This effectively means that a nursing home is not rated until the home has been operating for more than two years.)

Changes in a nursing homes star rating can be due to the results of a new health inspection report, the processing of new complaints, the aging of older complaints, a new inspection control survey, a revisit, or the resolution of disputes that change the scope and or severity of deficiencies.

   Most Recent Nursing Home Inspections

CMS is required to inspect each senior nursing facility at least annually. These inspections take several days. Additional follow-up inspections as conducted as needed or for certain purposes. Inspections stopped for more than seven months in 2020 due to the Covid pandemic. That stoppage has caused all inspections to be delayed as the inspectors continue to deal with a backlog. The table below shows the latest inspections for Civita Care Center at West River including health, fire, and inspection control inspections:

No Inspection Information is Available

   Owner and Operator Information for Civita Care Center at West River

Our database of owners and operators shows all direct owners of the nursing nurse, any managers and directors, and the most adjacent indirect owners of the facility (that is, if the direct owner is company, then the owners of that company.) Lists of nursing home owners are available and you can search for nursing home owners and operators on our site.

Business Entity Name:

SENIOR PHILANTHROPY OF MILFORD O LLC

Owners:

Managers and Directors:

   Analysis of Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Civita Care Center at West River spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing homes spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.65 0.70 / 0.65
Case Mix 0.35 0.37 / 0.38
Adjusted 0.69 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.95 0.83 / 0.88
Case Mix 0.70 NA / NA
Adjusted 0.99 NA / NA
Certified Nursing Assistants (CNA)
Hours 1.31 2.18 / 2.26
Case Mix 1.94 NA / NA
Adjusted 1.37 NA / NA
Total Licensed Staff
Hours 1.60 1.53 / 1.53
Physical Therapist (PT)
Hours 0.02 0.08 / 0.07
Total Nursing Homes Spent per Resident on Average
Hours 2.91 3.72 / 3.78
Case Mix 3.00 3.14 / 3.15
Adjusted 3.06 NA / NA

   Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
25.9% / 24.3%
Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
6.3% / 12.5%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
3.7% / 2.0%
Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
0.6% / 1.0%
Better
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 27.0% / 17.5%
Worse
Percentage of long-stay residents who lose too much weight (qm404) 12.0% / 7.0%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 40.2% / 45.4%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 0.9% / 1.1%
Better
Percentage of long-stay residents with a urinary tract infection (qm407) 6.5% / 2.1%
Worse
Percentage of long-stay residents who have depressive symptoms (qm408) 2.6% / 10.2%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.0%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 3.3% / 3.4%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 74.4% / 84.2%
Worse
Percentage of long-stay residents who received an antipsychotic medication (qm419) 13.9% / 16.7%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 69.1% / 62.1%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 1.2% / 1.5%
Better
Percentage of long-stay residents whose ability to move independently worsened (qm451) 31.6% / 20.3%
Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 7.7% / 16.9%
Better
Percentage of high risk long-stay residents with pressure ulcers (qm453) 8.0% / 6.3%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 96.9% / 92.7%
Better
Percentage of short-stay residents who made improvements in function (qm471) 69.9% / 75.5%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 68.2% / 62.9%
Better

   Hospitals Near Civita Care Center at West River

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Civita Care Center at West River.

This information is based on the most recent Hospital data. Historical data is not available.

Hospital 5-Star Overall Rating
NORTHPORT VA MEDICAL CENTER
79 MIDDLEVILLE ROAD
NORTHPORT, NY 11768
2
DANBURY HOSPITAL
24 HOSPITAL AVE
DANBURY, CT 06810
2
BRIDGEPORT HOSPITAL
267 GRANT STREET
BRIDGEPORT, CT 06610
2
MIDDLESEX HOSPITAL
28 CRESCENT ST
MIDDLETOWN, CT 06457
3
YALE-NEW HAVEN HOSPITAL
20 YORK ST
NEW HAVEN, CT 06504
3
PECONIC BAY MEDICAL CENTER
1 HEROS WAY
RIVERHEAD, NY 11901
3
NORWALK HOSPITAL
24 STEVENS STREET
NORWALK, CT 06856
3
SAINT MARY'S HOSPITAL
56 FRANKLIN STREET
WATERBURY, CT 06706
3
WATERBURY HOSPITAL
64 ROBBINS ST
WATERBURY, CT 06721
3
SUNY/STONY BROOK UNIVERSITY HOSPITAL
HEALTH SCIENCES CENTER SUNY
STONY BROOK, NY 11794
4
ST CHARLES HOSPITAL
200 BELLE TERRE ROAD
PORT JEFFERSON, NY 11777
4
WEST HAVEN VA MEDICAL CENTER
950 CAMPBELL AVENUE
WEST HAVEN, CT 06516
4
ST VINCENT'S MEDICAL CENTER
2800 MAIN ST
BRIDGEPORT, CT 06606
4
GRIFFIN HOSPITAL
130 DIVISION ST
DERBY, CT 06418
5
MIDSTATE MEDICAL CENTER
435 LEWIS AVENUE
MERIDEN, CT 06450
5
NS/LIJ HS HUNTINGTON HOSPITAL
270 PARK AVENUE
HUNTINGTON, NY 11743
5
JOHN T MATHER MEMORIAL HOSPITAL OF PORT JEFFERSON
75 NORTH COUNTRY ROAD
PORT JEFFERSON, NY 11777
5
SOUTHWEST CONNECTICUT MENTAL HEALTH
1635 CENTRAL AVE
BRIDGEPORT, CT 06610
Not Available
SILVER HILL HOSPITAL INC
208 VALLEY ROAD
NEW CANAAN, CT 06840
Not Available
ALBERT J SOLNIT CHILDREN'S CENTER - SOUTH CAMPUS
915 RIVER ROAD
MIDDLETOWN, CT 06457
Not Available

   Medical Professionals Associated with Civita Care Center at West River

These are the doctors who are affiliated with Civita Care Center at West River. The data is from the most recent period. Historical data is not available.

We did not find any medical professionals associated with Civita Care Center at West River.

   Other Local Nursing Homes

Below is a list of nursing homes in near Civita Care Center at West River (including this home). This list is ranked based on the nursing home's health inspection scores (alse referred to as the "weighted all cycles score"). We also show the home's 5-star overall rating in the list. (If a nursing home has been flaged by CMS for abuse, we will added an icon () to the home to indicate this.)

The data is based on the dataset as of March 01, 2024.

Name Overall Rating
Jefferson's Ferry
(SOUTH SETAUKET, NY)
Bishop Wicke Health and Rehab Ct
(SHELTON, CT)
John T Mather Memorial Hosp T C U
(PORT JEFFERSON, NY)
Portland Care and Rehab Center
(PORTLAND, CT)
Havencare at Hancock Hall
(DANBURY, CT)
Smithtown Center For Rehabilitation and Nursing Care
(SMITHTOWN, NY)
St James Rehabilitation and Healthcare Center
(ST JAMES, NY)
Luxor Nursing and Rehabilitation at Mills Pond
(ST JAMES, NY)
Waveny Care Center
(NEW CANAAN, CT)
Havencare at Filosa
(DANBURY, CT)
Whitney Rehabilitation Care Center
(HAMDEN, CT)
Connecticut Baptist Homes, Inc
(MERIDEN, CT)
Surge Rehabilitation and Nursing LLC
(MIDDLE ISLAND, NY)
Quantum Rehabilitation and Nursing L L C
(MIDDLE ISLAND, NY)
Livewell Connecticut
(PLANTSVILLE, CT)
Autumn Lake Healthcare at Norwalk
(NORWALK, CT)
The Springs at Watermark 3030 Park
(BRIDGEPORT, CT)
Milford Health Care Center Inc
(MILFORD, CT)
Autumn Lake Healthcare at Bucks Hill
(WATERBURY, CT)
Ridge Crest at Meadow Ridge
(WEST REDDING, CT)
Leeway, Inc
(NEW HAVEN, CT)
Woodhaven Nursing Home
(PORT JEFFERSON STATI, NY)
Long Island State Veterans Home
(STONYBROOK, NY)
Notre Dame Convalescent Home I
(NORWALK, CT)
River Glen Health Care Center
(SOUTHBURY, CT)
Village Crest Center For Health and Rehabilitation
(NEW MILFORD, CT)
Waters Edge at Port Jefferson For Rehab and Nrsg
(PORT JEFFERSON, NY)
Regency House Nursing and Rehabilitation Center
(WALLINGFORD, CT)
Twin Maples Healthcare, Inc
(DURHAM, CT)
Elim Park Baptist Home, Inc
(CHESHIRE, CT)
The Bradley Home and Pavilion
(MERIDEN, CT)
Acadia Center For Nursing and Rehabilitation
(RIVERHEAD, NY)
Orange Health Care Center
(ORANGE, CT)
Lutheran Home of Southbury Inc
(SOUTHBURY, CT)
Wilton Meadows Health Care Center
(WILTON, CT)
The Curtis Home St Elizabeth Center
(MERIDEN, CT)
Evergreen Woods
(NORTH BRANFORD, CT)
The Springs at Watermark East Hill
(SOUTHBURY, CT)
Lord Chamberlain Manor
(STRATFORD, CT)
Pomperaug Woods Health Center
(SOUTHBURY, CT)
Maefair Health Care Center
(TRUMBULL, CT)
Water's Edge Center For Health and Rehab
(MIDDLETOWN, CT)
St Johnland Nursing Center Inc
(KINGS PARK, NY)
Lord Chamberlain Nursing and Rehabilitation Center
(STRATFORD, CT)
Autumn Lake Healthcare at The Willows
(WOODBRIDGE, CT)
Apple Rehab Coccomo
(MERIDEN, CT)
Grimes Ynhcc
(NEW HAVEN, CT)
Northbridge Health Care Center
(BRIDGEPORT, CT)
Ark Healthcare and Rehabilitation at Branford Hills
(BRANFORD, CT)
Cassena Care at Norwalk
(NORWALK, CT)
Beacon Brook Health Center
(NAUGATUCK, CT)
Silver Springs Care Center
(MERIDEN, CT)
Gardner Heights Health Care Center, Inc
(SHELTON, CT)
Whitney Center
(HAMDEN, CT)
Cambridge Health and Rehabilitation Center
(FAIRFIELD, CT)
Complete Care at Middlebury
(MIDDLEBURY, CT)
Mary Wade Home, Inc
(NEW HAVEN, CT)
Whispering Pines Rehabilitation and Nursing Center
(EAST HAVEN, CT)
Ludlowe Center For Health and Rehabilitation, LLC
(FAIRFIELD, CT)
Ark Healthcare and Rehabilitation at St. Camillus
(STAMFORD, CT)
Apple Rehab Guilford
(GUILFORD, CT)
Mozaic Senior Life
(BRIDGEPORT, CT)
Mattatuck Health Care Fac
(WATERBURY, CT)
Waterbury Center For Nursing and Rehabilitation LLC
(WATERBURY, CT)
Civita Care Center at West River
(MILFORD, CT)
Complete Care at Glendale LLC
(NAUGATUCK, CT)
Cassena Care at Stamford
(STAMFORD, CT)
Cheshire House Health Care Fac
(WATERBURY, CT)
Shady Knoll
(SEYMOUR, CT)
Masonicare Health Center
(WALLINGFORD, CT)
Apple Rehab Watertown
(WATERTOWN, CT)
Bethel Health Care Center
(BETHEL, CT)
The Guilford House
(GUILFORD, CT)
Glen Hill Center
(DANBURY, CT)
Hamden Rehabilitation and Health Care Center
(HAMDEN, CT)
Carolton Chronic and Conv Hospital
(FAIRFIELD, CT)
Apple Rehab Laurel Woods
(EAST HAVEN, CT)
Complete Care at Meriden, LLC
(MERIDEN, CT)
Miller Memorial Community
(MERIDEN, CT)
Civita Care Center at Cheshire
(CHESHIRE, CT)
Civita Care Center at Danbury
(DANBURY, CT)
Civita Care Center at Milford
(MILFORD, CT)
Apple Rehab Shelton Lakes
(SHELTON, CT)
Autumn Lake Healthcare at Madison
(MADISON, CT)
Wadsworth Glen Health Care and Rehabilitation Cent
(MIDDLETOWN, CT)
Southport Center For Nursing and Rehabilitation LLC
(SOUTHPORT, CT)
Apple Rehab Middletown
(MIDDLETOWN, CT)
Abbott Terrace Health Center
(WATERBURY, CT)
Hewitt Health and Rehabilitation Center, Inc
(SHELTON, CT)
Laurel Ridge Health Care Center
(RIDGEFIELD, CT)
St Joseph's Center
(TRUMBULL, CT)
West Haven Center For Nursing and Rehabilitation
(WEST HAVEN, CT)
Advanced Center For Nursing and Rehabilitation
(NEW HAVEN, CT)
Apple Rehab West Haven
(WEST HAVEN, CT)
The Summit at Plantsville
(PLANTSVILLE, CT)
Montowese Health and Rehabilitation Center
(NORTH HAVEN, CT)
Saint John Paul I I Center
(DANBURY, CT)
Arden House
(HAMDEN, CT)
Newtown Rehabilitation and Health Care Center
(NEWTOWN, CT)
New Haven Center For Nursing and Rehabilitation LLC
(NEW HAVEN, CT)
Middlesex Health Care Center
(MIDDLETOWN, CT)
Skyview Rehab and Nursing
(WALLINGFORD, CT)

   Detailed Analysis Pages:

Depending on the nursing home, this page can get really long. So, we have also broken up the data onto separate pages to allow you to find what you want more easily. We will keep adding to these pages as we continue to analyze the nursing home database.

CMS Five Star Ratings and Quality Measures for Civita Care Center at West River

Five different rating results plus detailed inspection numbers and quality measures for Civita Care Center at West River.

Covid Infections at Civita Care Center at West River

This report is updated weekly and shows new and historical infection levels.

Nursing Hours Analysis for Civita Care Center at West River

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

Ownership Details for Civita Care Center at West River

A list of all of the registered owners for Civita Care Center at West River. This includes direct and indirect owners and managers.

Noted Deficiencies for Civita Care Center at West River

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Comparison Ranking of Nearby Skilled Nursing Facilities

How does Civita Care Center at West River compare to other skilled nursing facilities? This list shows the competitive set within a 25 mile radius.

Best Nursing Homes in MILFORD, CT

Homes that you should consider. A list ranking the best skilled nursing facilities in MILFORD based on their weighted inspection score as of March 01, 2024.

Worst Nursing Homes in MILFORD, CT

Homes that you avoid if possible. A list ranking the worst skilled nursing facilities in MILFORD based on their weighted inspection score as of March 01, 2024.