PROVISTA HEALTHCARE: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3 out of 5): , Patient Recommendation: 80%

 4849 GREENVILLE AVE STE 1124 DALLAS, TX 75206

  214-965-0431

Data date: Jan 17, 2024

The Most Important Data about PROVISTA HEALTHCARE

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for PROVISTA HEALTHCARE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave PROVISTA HEALTHCARE a rating of 9 or 10 was 80%. This is LOWER than the national average. The agency has been participating in Medicare since 12/08/2004. The agency costs MORE than the average agency nationally. The agency serves 330 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about PROVISTA HEALTHCARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on PROVISTA HEALTHCARE

Data as of Jan 17, 2024

Address:

4849 GREENVILLE AVE STE 1124

DALLAS, TX 75206

Click for Map

The Best Home Health Agencies around DALLAS

The Worst Home Health Agencies around DALLAS

Medicare Provider Number: 453177

Participating in Medicare Since: December 08, 2004

Ownership Type: PROPRIETARY

Cost compared to national average: 102%

DTC Performance for PROVISTA HEALTHCARE

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for PROVISTA HEALTHCARE.

Home Health Care Services

PROVISTA HEALTHCARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for PROVISTA HEALTHCARE

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 2:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 2:

Service Area Covered by PROVISTA HEALTHCARE

PROVISTA HEALTHCARE provides home health care services in these zip codes.

75001 75002 75006 75007 75009 75010 75013 75019 75020 75022 75023 75024 75025 75028 75032 75033 75034 75035 75036 75038 75039 75040 75041 75042 75043 75044 75048 75050 75051 75052 75054 75056 75060 75061 75062 75063 75067 75068 75069 75070 75071 75072 75074 75075 75076 75077 75078 75080 75081 75082 75087 75088 75089 75090 75092 75093 75094 75098 75104 75109 75115 75116 75126 75134 75135 75137 75142 75143 75146 75149 75150 75154 75158 75159 75161 75166 75180 75181 75182 75189 75202 75203 75204 75205 75206 75208 75209 75211 75212 75214 75215 75216 75217 75218 75219 75220 75224 75225 75227 75228 75229 75230 75231 75232 75233 75234 75235 75236 75237 75238 75240 75241 75243 75244 75246 75247 75248 75251 75252 75287 75401 75402 75407 75409 75418 75423 75440 75442 75448 75452 75454 75460 75462 75474 75479 75490 75491 76001 76002 76006 76009 76011 76013 76014 76016 76020 76021 76022 76028 76034 76036 76039 76040 76051 76052 76054 76063 76065 76092 76104 76105 76106 76108 76112 76114 76116 76117 76118 76119 76120 76132 76133 76134 76135 76148 76164 76179 76182 76207 76208 76209 76210 76227 76244 76248 76258 76262 76272 76692 77009 77090 77092 78002 78003 78005 78006 78009 78011 78013 78015 78016 78023 78039 78052 78056 78057 78059 78061 78063 78064 78065 78066 78070 78073 78101 78108 78109 78112 78114 78118 78121 78124 78130 78132 78133 78147 78148 78152 78154 78155 78163 78201 78202 78204 78207 78208 78209 78210 78211 78212 78213 78214 78216 78217 78218 78219 78220 78221 78222 78223 78224 78225 78226 78227 78228 78229 78230 78231 78232 78233 78236 78237 78238 78239 78240 78242 78244 78245 78247 78248 78249 78250 78251 78252 78253 78254 78255 78256 78257 78258 78259 78260 78261 78264 78266 78613 78746 78749 78757 78861 79605 79701 79702 79703 79705 79706 79707 79714 79731 79756 79761 79762 79763 79764 79765 79766 79782 79789 79835 79838 79849 79901 79902 79903 79904 79907 79911 79912 79915 79922 79924 79925 79927 79928 79930 79932 79934 79935 79936 79938

Performance Measures for PROVISTA HEALTHCARE

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 97.4%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 79.5%
How Often Patients Got Better At Walking Or Moving Around 76.5%
How Often Patients Got Better At Getting In And Out Of Bed 80.4%
How Often Patients Got Better At Bathing 86.3%
How Often Patients' Breathing Improved 82.1%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 75.9%
How Often Home Health Patients Had To Be Admitted To The Hospital 13.5%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 13.4%

Patient Survey Responses for PROVISTA HEALTHCARE

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVISTA HEALTHCARE to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 87% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 80% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 76% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 80% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 72% (Nat: 78%)
Lower

Medical Professionals Associated with PROVISTA HEALTHCARE

These are the doctors who are affiliated with PROVISTA HEALTHCARE.