TOTAL PATIENT CARE HOME HEALTH: Ratings, Survey Results, and more

331 MELROSE DRIVE SUITE 150 RICHARDSON, TX 75080

About TOTAL PATIENT CARE HOME HEALTH

TOTAL PATIENT CARE HOME HEALTH is a home healthcare provider in RICHARDSON, TX. It's overall five star quality rating is 4.5 out of 5. The owner is proprietary. TOTAL PATIENT CARE HOME HEALTH offers Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Medical Social Services, and Home Health Aide Services. The agency has been participating in Medicare since 04/13/2005; it's provider number is 457823. The agency costs less than the average agency nationally. The agency is highly recommended by 67% of its customers.

The information presented below is based on data provide by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on TOTAL PATIENT CARE HOME HEALTH

Data as of Jul 20, 2022

Address:

331 MELROSE DRIVE SUITE 150

RICHARDSON, TX 75080

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Medicare Provider Number: 457823

Participating in Medicare Since: April 13, 2005

Ownership Type: PROPRIETARY

Cost compared to national average: 95%

DTC Performance for TOTAL PATIENT CARE HOME HEALTH

The DTC performance for TOTAL PATIENT CARE HOME HEALTH is "Worse Than National Rate". The DTC (or direct to community) rating is a measure of success of the home healthcare agency in helping to rehabilitate its clients.

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

Home Health Care Services Offered by TOTAL PATIENT CARE HOME HEALTH

  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Services
  • Medical Social Services
  • Home Health Aide Services

Home Health Care Services Not Offered by TOTAL PATIENT CARE HOME HEALTH

None

Ratings for TOTAL PATIENT CARE HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
HHCAHPS Survey Summary Star Rating
Star Rating For Health Team Gave Care In A Professional Way
Star Rating For Health Team Communicated Well With Them
Star Rating Team Discussed Medicines, Pain, And Home Safety
Star Rating For How Patients Rated Overall Care From Agency

Service Area Covered by TOTAL PATIENT CARE HOME HEALTH

TOTAL PATIENT CARE HOME HEALTH provides home healthcare services in these zip codes.

Data Unavailable

Performance Measures for TOTAL PATIENT CARE HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received that recommended care during their episode of care.

Question Percentage

Patient Survey Responses for TOTAL PATIENT CARE HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TOTAL PATIENT CARE HOME HEALTH to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 83% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 79% (Nat: 85%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 76% (Nat: 81%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 73% (Nat: 84%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 67% (Nat: 77%)
Lower