Deficiency Records for The Heights Rehabilitation and Healthcare Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for The Heights Rehabilitation and Healthcare Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-10-18 2023-11-01 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-10-18 2023-11-01 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-10-18 2023-11-01 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-09-27 2023-11-01 Y
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Health 2023-09-14 2023-11-01 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2023-09-14 2023-11-01 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-09-14 2023-11-01 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-09-14 2023-11-01 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2023-09-14 2023-11-01 N
Provide enough food/fluids to maintain a resident's health. Health 2023-09-14 2023-11-01 N
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Health 2023-09-14 2023-11-01 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2023-09-14 2023-11-01 N
Have corridors or aisles that are unobstructed and are at least 8 feet in width. Fire Safety 2023-09-12 2023-11-01 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-09-12 2023-11-01 N
Provide properly protected cooking facilities. Fire Safety 2023-09-12 2023-11-01 N
Properly install and monitor supervisory attachments on automatic sprinkler systems. Fire Safety 2023-09-12 2023-11-01 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-09-12 2023-11-01 N
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Fire Safety 2023-09-12 2023-11-01 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2023-09-12 2023-11-01 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2023-09-12 2023-11-01 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2023-09-12 2023-11-01 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-09-12 2023-11-01 N
Ensure proper usage of power strips and extension cords. Fire Safety 2023-09-12 2023-11-01 N
Have proper medical gas storage and administration areas. Fire Safety 2023-09-12 2023-11-01 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2023-09-14 2023-10-05 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2023-09-14 2023-10-05 N
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2023-03-07 2023-03-23 Y
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Health 2023-03-07 2023-03-23 Y
Provide and implement an infection prevention and control program. Health 2022-12-27 2023-01-11 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-11-22 2023-01-11 Y
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-12-30 2022-01-28 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-12-30 2022-01-28 Y
Provide and implement an infection prevention and control program. Health 2021-12-30 2022-01-28 Y
Reasonably accommodate the needs and preferences of each resident. Health 2020-01-30 2020-04-16 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2020-01-30 2020-04-16 N
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Health 2020-01-30 2020-04-16 N
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Health 2020-01-30 2020-04-16 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2020-01-30 2020-04-16 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2020-01-30 2020-04-16 N
Conduct testing and exercise requirements. Fire Safety 2020-01-28 2020-04-16 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2020-01-28 2020-04-16 N
Have exits that are accessible at all times. Fire Safety 2020-01-28 2020-04-16 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2020-01-28 2020-04-16 N
Have properly located and lighted "Exit" signs. Fire Safety 2020-01-28 2020-04-16 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2020-01-28 2020-04-16 N
Install corridor and hallway doors that block smoke. Fire Safety 2020-01-28 2020-04-16 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2020-01-28 2020-04-16 N
Have elevators that firefighters can control in the event of a fire. Fire Safety 2020-01-28 2020-04-16 N
Provide a written emergency evacuation plan. Fire Safety 2020-01-28 2020-04-16 N
Have simulated fire drills held at unexpected times. Fire Safety 2020-01-28 2020-04-16 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2020-01-28 2020-04-16 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2020-01-28 2020-04-16 N
Address subsistence needs for staff and patients. Fire Safety 2020-01-28 2020-03-15 N
Establish roles under a Waiver declared by secretary. Fire Safety 2020-01-28 2020-03-15 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2020-01-30 2020-02-28 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2020-01-30 2020-02-28 N
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements. Fire Safety 2018-11-08 2019-02-21 N
Install corridor and hallway doors that block smoke. Fire Safety 2018-11-08 2019-02-10 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2018-11-08 2019-01-11 N
Provide or obtain dental services for each resident. Health 2018-11-08 2019-01-11 N
Establish policies and procedures for volunteers. Fire Safety 2018-11-08 2019-01-11 N
Meet other general requirements. Fire Safety 2018-11-08 2019-01-11 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-11-08 2019-01-11 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2018-11-08 2019-01-11 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2018-11-08 2019-01-11 N
Have simulated fire drills held at unexpected times. Fire Safety 2018-11-08 2019-01-11 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2018-11-08 2019-01-11 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2018-11-08 2019-01-11 N
Meet requirements for the installation and maintenance of electrical systems. Fire Safety 2018-11-08 2019-01-11 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2018-11-08 2019-01-11 N
Ensure proper usage of power strips and extension cords. Fire Safety 2018-11-08 2019-01-11 N