CAREWAY HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 71%
161 W 25TH AVENUE, SUITE 206A SAN MATEO, CA 94403
650-931-4044
Data date: Jan 17, 2024
The Most Important Data about CAREWAY HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CAREWAY HOME HEALTH is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 61% of its customers. This is LOWER than the national average. The percentage of patients who gave CAREWAY HOME HEALTH a rating of 9 or 10 was 71%. This is LOWER than the national average. The agency has been participating in Medicare since 08/24/2017. The agency costs LESS than the average agency nationally. The agency serves 227 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CAREWAY HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CAREWAY HOME HEALTH
Data as of Jan 17, 2024
Address:
161 W 25TH AVENUE, SUITE 206A
SAN MATEO, CA 94403
Medicare Provider Number: 53137
Participating in Medicare Since: August 24, 2017
Ownership Type: PROPRIETARY
Cost compared to national average: 71%
DTC Performance for CAREWAY HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for CAREWAY HOME HEALTH.
Home Health Care Services
CAREWAY HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CAREWAY HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 1: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 1: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by CAREWAY HOME HEALTH
CAREWAY HOME HEALTH provides home health care services in these zip codes.
94002 94010 94014 94015 94019 94022 94024 94025 94027 94028 94030 94037 94040 94041 94043 94044 94061 94062 94063 94065 94066 94070 94080 94085 94086 94087 94102 94103 94105 94107 94108 94109 94110 94111 94112 94114 94115 94116 94117 94118 94121 94122 94123 94124 94127 94129 94130 94131 94132 94133 94134 94206 94301 94303 94304 94306 94401 94402 94403 94404 94501 94502 94503 94505 94506 94507 94509 94510 94511 94513 94517 94518 94519 94520 94521 94523 94524 94525 94526 94530 94531 94533 94534 94536 94538 94539 94541 94542 94544 94545 94546 94547 94548 94549 94550 94551 94552 94553 94555 94556 94558 94560 94561 94563 94564 94565 94566 94568 94571 94572 94576 94577 94578 94579 94580 94582 94583 94585 94587 94588 94589 94590 94591 94595 94596 94597 94598 94601 94602 94603 94604 94605 94606 94607 94608 94609 94610 94611 94612 94618 94619 94621 94662 94701 94702 94703 94704 94705 94706 94707 94708 94709 94710 94801 94803 94804 94805 94806 94945 94949 94952 94965 95002 95005 95010 95014 95030 95032 95033 95035 95037 95050 95051 95062 95070 95076 95111 95112 95113 95116 95117 95118 95122 95123 95124 95125 95126 95127 95128 95129 95131 95132 95135 95136 95138 95203 95204 95205 95206 95207 95209 95212 95215 95219 95330 95336 95337 95376 95377 95391 95608 95621 95677 95682 95685 95687 95691 95757 95758 95762 95819 95820 95825 95827 95831 95833 95842
Performance Measures for CAREWAY HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91.3% |
How Often The Home Health Team Taught Patients (or Their Family Caregivers) About Their Drugs | 97% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 76.9% |
How Often Patients Got Better At Walking Or Moving Around | 69.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 78.1% |
How Often Patients Got Better At Bathing | 74.9% |
How Often Patients' Breathing Improved | 83.2% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 65.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 10.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.8% |
Patient Survey Responses for CAREWAY HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CAREWAY HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 80% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 74% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 72% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 71% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 61% (Nat: 78%) Lower |
Medical Professionals Associated with CAREWAY HOME HEALTH
These are the doctors who are affiliated with CAREWAY HOME HEALTH.
- AUSTIN PITCHER ( ORTHOPEDIC SURGERY - GOLDEN STATE ORTHOPEDICS AND SPINE )
- DEEPAK DHAWAN ( INTERNAL MEDICINE - EPIC CARE )
- LORETA KALISH ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- UYEN-CHI HUYNH ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- DEAN NICKLES ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- NNENNA NWOGU ( INTERNAL MEDICINE - STANFORD HEALTH CARE )
- RODOLFO CADANG ( INTERNAL MEDICINE - SYCAMORE MEDICAL GROUP INC )
- STEVEN ROSENTHAL ( INTERNAL MEDICINE )
- SCOTT PEERENBOOM ( INTERNAL MEDICINE - HILL HEALTH INC A MEDICAL CORPORATION )
- NATALIE CHANG ( INTERNAL MEDICINE - JOHN MUIR PHYSICIAN NETWORK )
- ANTHONY PORTER ( ORTHOPEDIC SURGERY - GOLDEN STATE ORTHOPEDICS AND SPINE )
- KRUTHIKA PRODDATOORI ( INTERNAL MEDICINE - EPIC CARE )
- CAROLYN LE ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- CAREEN WHITLEY ( FAMILY PRACTICE - HILL HEALTH INC A MEDICAL CORPORATION )
- JOSE HUERTA IBARRA ( INTERNAL MEDICINE - PHYSICIANS MEDICAL GROUP OF SAN JOSE INC )
- KHIN KHINE ( FAMILY PRACTICE - ALAMEDA HEALTH SYSTEM )
- JAMES EICHEL ( FAMILY PRACTICE - UNIVERSITY HEALTHCARE ALLIANCE )
- WILLIAM CHEN ( INTERNAL MEDICINE )
- MICHAEL GOLDRICH ( INTERNAL MEDICINE - LIFELONG MEDICAL CARE )
- CRYSTAL PADILLA ( PHYSICIAN ASSISTANT - PINE PARK HEALTH, INC )
- ROBERT ASSIBEY ( FAMILY PRACTICE - SUTTER BAY MEDICAL FOUNDATION )