SERENITY HEALTHCARE SERVICES INC: Ratings, Survey Results, and Analysis

CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: Not Available%

 10701 CORPORATE DRIVE STE 176 STAFFORD, TX 77477

  281-240-5653

Data date: Jan 17, 2024

The Most Important Data about SERENITY HEALTHCARE SERVICES INC

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for SERENITY HEALTHCARE SERVICES INC is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency has been participating in Medicare since 01/18/2008. The agency serves 59 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about SERENITY HEALTHCARE SERVICES INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on SERENITY HEALTHCARE SERVICES INC

Data as of Jan 17, 2024

Address:

10701 CORPORATE DRIVE STE 176

STAFFORD, TX 77477

Click for Map

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Medicare Provider Number: 679726

Participating in Medicare Since: January 18, 2008

Ownership Type: PROPRIETARY

Cost compared to national average: N/A

DTC Performance for SERENITY HEALTHCARE SERVICES INC

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Not Available for SERENITY HEALTHCARE SERVICES INC.

Home Health Care Services

SERENITY HEALTHCARE SERVICES INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for SERENITY HEALTHCARE SERVICES INC

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 1.5:
HHCAHPS Survey Summary Star Rating

Not Available

Star Rating For Health Team Gave Care In A Professional Way

Not Available

Star Rating For Health Team Communicated Well With Them

Not Available

Star Rating Team Discussed Medicines, Pain, And Home Safety

Not Available

Star Rating For How Patients Rated Overall Care From Agency

Not Available

Service Area Covered by SERENITY HEALTHCARE SERVICES INC

SERENITY HEALTHCARE SERVICES INC provides home health care services in these zip codes.

77004 77007 77017 77021 77022 77024 77025 77028 77031 77035 77036 77038 77040 77041 77042 77043 77045 77047 77053 77056 77059 77065 77068 77071 77072 77076 77079 77080 77082 77083 77084 77086 77095 77096 77098 77099 77373 77379 77401 77406 77407 77429 77433 77441 77449 77450 77459 77469 77471 77477 77478 77479 77489 77494 77498 77504 77511 77536 77584

Performance Measures for SERENITY HEALTHCARE SERVICES INC

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 80.5%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 67.2%
How Often Patients Got Better At Walking Or Moving Around 66.8%
How Often Patients Got Better At Getting In And Out Of Bed 68.1%
How Often Patients Got Better At Bathing 56.5%
How Often Patients' Breathing Improved 66.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 66.8%
How Often Home Health Patients Had To Be Admitted To The Hospital -%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted -%

Patient Survey Responses for SERENITY HEALTHCARE SERVICES INC

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SERENITY HEALTHCARE SERVICES INC to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way Not Available% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them Not Available% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them Not Available% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) Not Available% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family Not Available% (Nat: 78%)
Lower

Medical Professionals Associated with SERENITY HEALTHCARE SERVICES INC

These are the doctors who are affiliated with SERENITY HEALTHCARE SERVICES INC.